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IndiaCakes

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India
1 review
0 helpful votes
Follow Rahul S.
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Best Cakes
May 18, 2020

Indian Cakes is an awesome place to buy cakes from.it has many varieties of cakes available.the shop is well decorated and maintained. I loved the quality and price of the cake. You should give the shop a visit. Very nice shop with good customer service.

Date of experience: May 18, 2020
IndiaCakes S. IndiaCakes Rep
over a year old

Dear Customer

Thank you for ordering with India's oldest Online Cake delivering company

IndiaCakes is delivering cakes across India to more than 2000 cities since 2004 and has completed 15 years of delivery with more than 1 million satisfied customers.

IndiaCakes has huge network of 3000+ cake shops in big cities and small village addresses

We hope to serve you in future also

Team
IndiaCakes.com

India
1 review
0 helpful votes
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Worst. Fraud
July 31, 2020

I have ordered cake on 29 july 2020. It was to deliver by 31st july 2020. But they have not delivered the cake to the destination. And now when i called them they are just disconnecting my call. And not giving me any answer. I suggest don't not buy cake to this website. India cake is a fraud.

Date of experience: July 31, 2020
IndiaCakes S. IndiaCakes Rep
over a year old

Dear Customer

We have received your non delivery complaint and will resolve the issue at earliest

Sorry for inconvenience caused

Support

India
1 review
0 helpful votes
Follow Mathew K.
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I am mathew kurian order number *******, ordered for butterscotch cake as shown in the site but a cheap quality cream cake was supplied by a substandard bakery at attingal. This co noone picks up phone ever, all we hear is welcome to indiacakes. Com, they claim they supply to 2000 cities, i dont think they have capacity to cater to 5 cities, such poor service, no response nothing, whoever pays online has paid and they get cheated.
Its terrible... they can atleast call me to find out what happened.
Regards
Mathew kurian
*******239

Date of experience: May 29, 2020
IndiaCakes S. IndiaCakes Rep
over a year old

Dear Customer

We checked your issue

The said order was placed for remote village address and hence as per our policy mentioned on website the said order was delivered with next best product available at the time of delivery

Since occasion was important we delivered your order

We are sorry for inconvenience caused

Support

India
1 review
0 helpful votes
Follow Raajesh S.
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I booked a cake around 9.00AM for my friend's birthday. At first cake was delivered very late in evening(around 7.00PM) but my friend keep on getting call every 15-20 minutes
Need to improve delivery time.
Rest is fine.

Date of experience: July 18, 2019
India
1 review
0 helpful votes
Follow Shalini P.
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I had ordered a truffle cake worth 590/- on 29th December for 31st night celebration. But I forgot to check the negative reviews. These ***holes indiacakes ruined mine and my family's entire mood for new year. More over they charged extra 150/- for delivery which i got message later on 30th not while ordering the cake.
This is a fraud website and should be shutdown from the internet. I don't understand after so many complaints why it is still there.

Date of experience: December 31, 2021
India
1 review
0 helpful votes
Follow Preeti R.
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Do not buy cakes from IndiaCakes
We ordered a cake with no delivery charges, they called saying there was system error and we need to pay the delivery charges or cancel the order. We declined to pay extra charges and cancelled the order, after an hour we got the mail that they processing the order without informing us. We tried a lot to convince them to cancel the order but they didn't agree. We already ordered cake from different place, at the end we end paying for 2 cakes.

Date of experience: December 23, 2018
Australia
1 review
0 helpful votes
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Amazing service as I always use this website to send gifts on the special occasion back in India to my family.
On top of great service this website is so easy to access and never had any problem with the their service.

Date of experience: August 2, 2019
India
1 review
0 helpful votes
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Perfect timing
November 25, 2019

Ordering a good cake is on your mind that you should try indiacakes for once. I ordered a butterscotch cake for my son's birthday and the delivery timing was perfect. Taste of the cake was very good, everyone liked it a lot.

Date of experience: November 24, 2019
India
1 review
0 helpful votes
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I have ordered the cake for my daughter birthday party. We get a variety of cake flavours to choose from and they also have options for customized cakes. I customized the cake in the shape of his favourite cartoon. They give us an option of buying flowers and chocolate from here. The cake was delicious and perfect cartoon designed.It was Great experience. I appreciate their service. Thank you

Date of experience: May 29, 2019
California
1 review
0 helpful votes
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Indiacakes.com is a scam website, they take money from people and dont deliver, the numbers are not reachable. Please refrain from ordering from this website, also customer sevice is very bad, company will be shut down before they cheat other people.

Date of experience: July 16, 2023
India
1 review
0 helpful votes
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No response
August 25, 2020

I had ordered cake 4 days before the delivery date. But post the time only they responded as no service for that area. So I asked for the refund and send many mails and also try to reach customer care but there has no response even today. To its more than 15th day but still not getting any update from them. It has totally frasturated than ever.

Date of experience: August 25, 2020
India
1 review
0 helpful votes
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Worst
August 1, 2019

Worst Worst and Worst service has been provided by you

Cake was not yet allll worthy and made all of us very Sad

Not even a single point we liked.

Cake quality is not good.

I have ordered red velvet, But they have just topped normal cake with red velvet and which is of no taste.

Delivery was also not good and I'm completely dissatisfied.

I would like to request for a refund for the same as I have completely not satisfied and I will never ever suggest to any one else here...

Very bad response from you ppl...

Date of experience: August 1, 2019
India
1 review
0 helpful votes
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I like to order from India cakes for my special occasion. The main reason is it's same day delivery and mid night delivery. My experience was good every time. No delay in delivery, yummy and fresh cakes every time.

Date of experience: June 4, 2019
India
1 review
0 helpful votes
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A colleague suggested IndiaCakes to me. They had a verity of cake and flower options, so I had ample options to choose from. I ordered one caramel cake a bouquet of flowers for my sister. She was very happy with the surprise and was praising the cake's quality. I am replying on IndiaCakes for online cake deliveries.

Date of experience: May 19, 2019
Mauritius
1 review
0 helpful votes
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Horrible experience
June 24, 2019

Cake was delivered 2 days after the occassion despite paying additional rs. 100 for delivery charges that was not informed at the time of booking. The cake delivered was of bad quality from a local bakery. Horrible experience. Never go with such unprofessional services.

Date of experience: June 24, 2019
India
1 review
0 helpful votes
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FRAUD WEBSITE ALERT!
February 14, 2021

Firstly, they will write that the delivery is free across India on their website as false claim. After which you will place order and put in address and will not be asked for any delivery charges. Once the payment is made and things are beyond your hands they would send you an email to give extra amount (Rs. 250 in my case) to deliver the product as the location is too far from them. And let me tell you the location was Meerut city not even that far which couldn't be located.
Totally not worth trusting a penny.

Date of experience: February 14, 2021
India
1 review
0 helpful votes
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I ordered a sorry cake from the India Cakes as a apology to my friend. We were not in touch from last year and it worked. The problem between me and my friend has come to the end. Thank you indiacakes.

Date of experience: December 10, 2019
India
1 review
0 helpful votes
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I have ordered cake from India cakes in office welcome party. The most delicious and fresh cakes ever the delivered. A few of my friends from office also loved the cake. They provide great service. All I can say about India cakes is they are reliable and satisfactory.

Date of experience: July 18, 2019
GB
1 review
0 helpful votes
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Unethical
July 21, 2019

They first confirmed the order and on the day of delivery asked me for additonal INR 100 saying that the delivery address is very far. I had no choice but to pay the additional 100 as I had already paid 500 before. Later we got the cake and ot was delivered from a bakery 2 KMs from our home.

Perfect cheats

Date of experience: July 21, 2019
AE
1 review
0 helpful votes
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Worst worst and worst
August 21, 2020

I ordered 2 cakes for august 17 and 19... i dono when they will deliver. When m chating customer service people are not at all replyi
Even i sent mail, no reply... please don get fooled by these people... fraud ad cheat... i dono they wil mot refund also i think... god ll see them... its our money and they play

Date of experience: August 21, 2020
IndiaCakes S. IndiaCakes Rep
over a year old

Dear Customer

As per our vendor delivery status, both the orders are delivered

We have received your email for non delivery and again re verifying the non delivery complaint

Support

Overview

IndiaCakes has a rating of 2.4 stars from 983 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IndiaCakes most frequently mention customer care, delivery charge and next day. IndiaCakes ranks 7th among Dessert sites.

service
143
value
138
shipping
130
returns
127
quality
122
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