IndiaCakes

Worst cake delivery vendor. Initially when I ordered a cake they charged me 250 for delivery. After that once the order got confirmed, one hour before the delivery they messaged me and asked me to pay extra 100 to deliver and put the order in hold. Playing very well with the users requirement. Cheap business tactic. Very unprofessional behaviour. The cake cost was 450 and initial delivery fee was 250. After that another 100 which makes the delivery charge almost equal to the cake charge. Wow wow wow you guys spoiled my wife's birthday surprise I had arranged for her. It's 12 and nobody came and delivered the cake yet. No phone calls. Then why the hell did you charge twice? You guys charged 350 for midnight delivery but still failed to deliver and don't even have the courtesy to call and give an update. The support agents are the rudest I have seen. I spoke to two different agents and both of them disconnected the call abruptly. They didn't even have the courtesy to check on customers when the order is not delivered. They behaved as if they are giving out free stuff. Don't ever use this site especially if you are planning for a surprise. I hope they see this and contact me. Again am saying poorest customer service I have ever seen

My order was nor delivered on time and no one to respond for the calls. Each time it went through automated messages. VERY DISAPPOINTING SERVICE. AND MONEY ALSO IS NOT REFUNDED. Never place the order on this site..

Wonderful cake artist! Good staff! Got two amazing tasting cakes for both son's first birthday. Both were theme based cakes and output was more than expectations.Best tasty cakes here.

We hv paid fully at the time of Order… on the Mid day of delivery it's asking to pay More money this not Fair… and their phone not picked up and my que number 1 though… the chat service says they don't work only on Monday onwards till Friday. ( we are at Saturday)… Such Bad Customer Care

I ordered a cake from India cakes worth INR 540 and with coupon, paid Rs. 494.
At the time of ordering, there was no mention of delivery charges.
Right before delivery time, i receive an email from Indiacakes (*******@indiacakes.co.in) saying that i need to pay Rs. 250 for delivery charges since the location is far.

I replied that since it was not mentioned before, either they should deliver without delivery charges or give full refund. No reply received from them so far. Upon calling on their customer care, they inform they would give me some Coupon for future usage on India cakes.
Mine is not the only case. My order id is *******. By mistake, my wife also placed an order on same date with India cakes: *******. She also received an email saying Rs. 100 to be paid extra for delivery charge. That too for same address on which i wanted the delivery!

With such pathetic non-transparent service, who would like to order back?

Since then, am waiting to hear back or get my refund. These people are really good at fraud.

I have placed 3 orders from their website and none of them got delivered. They were asking extra delivery charges of Rs. 250 on every single order. Don't order from them at all.

I had ordered a combo gift pack which included Mixed color roses and a 1/2 kg choco truffle cake and a message along with the gift. Hours after the order they claimed they did not have the roses and were replacing it with Dairy Milk chocolates. I was fine with it since i did not have a choice but i repeatedly asked them to not mess up on the cake and the note. I clearly said note multiple times to the customer support operative to which every time she agreed to. And the cake in the picture looked well made like an actual high-end product. But alas the one that was delivered was poorly made, a sad excuse for a truffle cake, probably made by a local small time bakery, absolutely not worth the price Indiacakes charged for the same. The cake had to be thrown out since the cream tasted very odd and my people were afraid to consume it. And the note which they said would be delivered was not. This is my own personal experience and others may have had better ones. The only reason i am writing a bad review is due to the fact that they managed my situation very badly and their product listing was misleading. The actual product delivered was very bad, no flowers and no note. I shall be giving this a 1 star rating.