Indeed

Pay per click! Warning, this organization is as deceitful as we have dealt with for finding qualified people our business. It's quite the coincidence that a sales rep from Indeed contacts us when our "budget" is almost used up. How many times has he clicked on our ad? I requested a listing of the individual IP address that clicked on our ad and we were refused that information. I asked how many different IP addresses were clicking on our ad and we were told that Indeed.com does not have the capability to determine that. That is an outright lie because that is one of the most basic stats in looking at web traffic. My only conclusion is that indeed has their sales reps clicking on ads to raise revenue. It's a common practice and an illegal one at that. You are better off posting an ad through ebay or Craig's List. Just a word of caution, stay away.

I know it goes by the job posting and the pay levels projected, but I was a little frustrated not knowing how, and why, charges were being billed? The way the "Daily Billing / Max" that I set didn't seem to be followed and even though someone tried to explain how the charges were calculated per view, per day... It was very random feeling. I got people applying but just a couple that met what I said was a must have (i. E. 3 years experience) but still get charged. Overall, might use again but really would like to know how the jobs are being shred when I'm paying.

We have been hiring through indeed for over 2 years as paid user. Suddenly, we have received an email saying

"One or more of the jobs you posted to Indeed.com was deemed not consistent with Indeed's quality standards. At this time your employer account has been disabled and you will not be able to post any additional jobs to Indeed.com."

And our account was disabled.

I wonder why our account can be disabled with no concrete reason. We have been posting the same job ad for the last 2 years... This is going to come up as an issue today?!

I wonder what is does indeed mean by "not consistent with Indeed's quality standards", but one thing we can now be sure, indeed's service is not consistent enough for business purpose.

I set up a profile and created a job posting only to find my account disabled because "they couldn't verify we were a legitimate business." I assume this is because we are a small rural business with a PO Box that works directly with companies and therefore have never had a reason to have a web presence. After I appealed the decision and submitted the appropriate paperwork as requested I only got back generic automated emails about how I had plenty of time to submit so I called multiple times, the poor people on the phone have apparently zero training and couldn't tell me anything about why the paperwork submitted was rejected even though it was exactly what was asked for.

I have been attempting to get this straightened out for over a week and only get "oh just resubmit or I will send a note to the internal team" and then never hear back. There is no manager to speak with apparently and the enteral team doesn't accept calls.

It has been a truly terrible experience.

I am an individual with a physical disability and have been using Indeed for several years to hire personal assistants / caregivers. Indeed keeps disabling my employer account and providing NO explanation as to why. I appealed and received a rejection saying " this is a final decision. No further action is required on your part. No additional details regarding this decision will be provided." Indeed is a monopoly and appears to be cherry picking. But why? This feels like blatant systemic ableism and discrimination! Providing no details for why my account is in their eyes "unsuitable." I have paid them hundreds, by now thousands of dollars over the years to sponsor ads, and now they cut me off? What's "unsuitable" about a person with a disability hiring assistance? And why suddenly, after several years of using their services as a loyal customer? This feels political, and it is highly unethical. It looks like they are doing the same thing to small businesses.

I recently used this website to make a review about the company I'd worked for. Much to my surprise, some time later I discovered that my review was removed or kept hidden obviously because it was so critical. At the same time the site denied my attempt to write another review notifying me that I'd already placed one... Also, I noticed that the number of positive reviews increased tremendously compared to what I'd seen a short time ago. I trust they play up to the company I criticized... This is why I do not think the Indeed.com should be trusted.

We are a long-standing customer of Indeed who have paid for sponsored ads for many years. We are a care home and, like many others are suffering financially during the current crisis. We decided on this occasion not to sponsor an advert for a desperately needed nurse. Indeed now have a policy of mandatory sponsorship for particular job titles. Unbelievably, a registered nurse is one of those titles. This company are cashing in on a pandemic and leaving employers like us no choice but to spend money that we need to reserve for taking care of our vulnerable residents. Indeed are disgusting. I hope the press are informed.

For the last several years, I have spent thousands of dollars using indeed.com to find employees. Recently, I discovered that an ex-employee left wrote a negative review about our company and that is the only review about us! I called to verify why this was permitted as I spend a great deal of money on their site and they said anyone with a resume submitted could do that. Of course, typically only the bitter ones do! It has been over a month that I have requested assistance and been ignored. They are not the company they used to be; they got too large and now they are all about profit without any customer service whatsoever.

I am pretty sure that the whole thing is a scam. Every single Indeed potential employee that has contacted me through email has not shown up for the interview that they have scheduled. I can see that happening once or twice but 8 times in arrow?! I also noticed they all have Gmail address. Funny thing is I am out the fees they charge and my time wasted waiting for no one to show up. If this is not there scam they what can do to screen these people better

I own a recruiting firm that has been in business for over 14 years. I recently decided that we needed to hire recruiters to help us deal with a large backlog of open roles we have with our clients. I tried to set up an account and was informed that Indeed had blocked our firm from ever doing business with them! They refuse to provide us with any explanation and said there is no avenue for review! The representatives I spoke with were dismissive and rude and frankly I have never been so disgusted.

I am a small company that was needing to hire a service manager. I placed the ad on a Wednesday and promoted it with a budget of about $75 per day. My ad was fairly specific (Pool Service Manager) in its requirements and of the responses I got, about 25% were plausible candidates. I paid about 30 cents an impression I think on average. The site must be pretty dead on the weekdays, cause my spend was in the single digits, but went to the budget on Friday, Saturday, and Sunday.
Overall, this was my first foray into an organized board. We'd used Craigslist before but it's such a disorganized zoo. I thought about Monster but it was more expensive and this got us viable candidates at lower cost.
One final thing I liked was the ability to have the candidate answer up to 3 questions when submitting online. We used these for quick screening questions.

With no warning our account has been disabled. After 7 years, thousands of pounds a month advertising via Indeed in the UK and USA and our account is shut down with no reason. Its been 4 days- no update, no reasoning? We have now lost money, had to push back a new campaign launch due to NO candidates and had to pause a separate Geo campaign we have running jointly with Glassdoor/Indeed. (More fool us). No one seems to be able to help us? Terrible service. Do your research.

I opened a business account and it was been disabled. This was very disturbing to me. I left a negative review on sitejabber after I sent an email to Indeed. I did not really give them sufficient time to respond as I was upset. They did reply to my complaint and my original email within hours and the account was re-enabled first thing the following morning. They explained that sometimes it takes longer to verify new business etc. (which I understand and have no issue with) and until then they disable the account. Maybe that explanation initially would have prevented me getting so bothered by having my account "disabled" before it ever even went live. However, the fact that it was resolved in such a quick manner leads me to retract my initial review and give them 5 stars. I have also had 12 candidates interested in the position that was posted. Several interviews this week. I highly recommend Indeed!