IndeedReviews 978

I'm so grateful for Indeed! Made my job search less stressful. Created my resume & easily applied for employment. Indeed provided terrific leads based on matches to my resume. I interviewed several times and I'm now employed by a company Indeed listed for me! Couldn't be more grateful for thembeasing the actual "footwork" job hunting. I would've given 5 stars but email job alerts were not always in areas a reasonable distance to where I could work. THAT was the ONLY con in using Indeed to find employment. All of the companies were legitimate & most replied to my resume rather quickly. Even the ones which weren't interested in hiring me sent courtesy emails to let me know! Thanks so much Indeed! Landed a wonderful position with a fabulous company! I would definitely use again if I needed to.

What a JOKE. We used Indeed in the past and had 'iffy' results. Most of the 'applicants' whose resumes we received said, "I didn't apply with you," when we phone them. I assumed that the site had just slapped some random resumes to us to make it LOOK like they got results. BUT, because we did hire one employee, we achieved our goal - one we'd weeded through the bogus applicants. Well, just this week, I took a chance and attempted to post 3 more jobs to Indeed, giving them the benefit of the doubt - even after reading all their negative reviews. (I figured that perhaps they'd been going through some growing pains and I thought I'd give them another chance.) MISTAKE! This unprofessional, unsophisticated, backwards site REJECTED my postings and asked me to 'prove my company's identity by sending them business licenses and utility bills!' SERIOUSLY? Are the so stupid that they can't figure out how to look-up this information THEMSELVES and not bother their paying customers?! Sure, if they needed to validate identity, I get it; but to inconvenience a paying customer with such trivial BS is pure insanity! If I had an employee who REPELLED my paying customers, that employee would be GONE! If I had employees who couldn't figure out how to problem solve, they'd be OUT! If I had employees who made it difficult for legitimate, 30-year companies and industry leaders, to post a simple ad, I'd have NO USE for such people! I've moved on and have posted my open positions with other reputable sites - and I'm already receiving excellent candidates. But I will NEVER bother with INDEED again - EVER - and I'll make it my business to share with everyone that this company is, INDEED, a JOKE! Move on, friends, INDEED can't help you! They'll waste your time with their exercise in futility! They're ineffective and I can't WAIT to celebrate the day when they've been forced to shut their doors for GOOD - because they don't DESERVE to be in business.

Indeed is very deceptive about its' billing practices. I ran a short national ad recruiting salespeople in April 2018. I watched the ad because they'd completely ignored my budget in the past. The ad only ran for 15 minutes before I canceled it, but the charges continued to accrue. I called indeed to complain and they refused to refund the overcharges and also signed me up for a monthly resume subscription without my knowledge. I have called multiple times trying to get this canceled and get a refund with no luck. I called Friday 7-6-18 and the rep was very nice and asked me to update my card on file so they can issue me a refund. I updated my card because they said that's the only way they can refund me, and Indeed charged me another $100! Do not give Indeed your credit card numbers! They are untrustworthy and are crooks!

This is simply ridiculous response or rather excuse that our account currently is not accruing any costs to indeed, then whats the point in providing the relevant documents asked by your team and the ad posted was approved after reviewing from your team which went live then why are we are still getting this message " Your ability to post jobs on Indeed has been disabled".

Then why Indeed is keeping the "FREE JOB POST" option when you people want every customer to pay for posting advertisement in indeed. You people seems to be rather confused or making people confused as to what kind or type of job details or posting can be approved. Not a simply ads getting approved and just a robotic response we are getting that " Your account currently is not accruing costs, and this is a final decision".

Its a piece of advise on behalf of all the people/companies who are facing this kind of similar issue, Please if you people have little bit of shame let Remove the "FREE JOB POST" option from your website.

Nothing more is left we would never recommend Indeed to any rival companies nor friends to use indeed services and would post on other blogs about our bad experience with the services Indeed is providing the customers globally.

If you people think that the issue can be fixed or rectified then don't hesitate in calling back. Sorry for the bad experience.

Why don't indeed go off the market rather creating so much confusion or havoc in the market. People are not liking it at all they are getting more frustrated with you guys. Don't you guys go and check the reviews and complaints logged by the customer's or unsatisfied clients in the complaint forum or BBB or any other complaint sites/forum.

Hey all,
I got a call from indeed team. They said there are openings in a reputation company, but it is a paid source. To opt this service they told me to register with indeed jobs by paying 2999 RS. After completing the registration they said they will forward my resume directly to the company. I made the payment, next day morning I got the call from another team who wrks for indeed jobs ( 2nd level of registration). She said I am supposed to make a payment of 8999 RS to create a verification code in order to take up the interview with that company, she said it is refundable and the amount will be credited to my account in a week time. Since, indeed job is a well known job portal. I trusted them and made the payment. After a couple of minutes I got another call ( 3rd level of registration). He told me to pay 7999 RS to provide HR contact, according to him even this Amount was refundable. I felt something was fishy here, I stopped him right away and asked him to return my 8999 RS for which the payment was already paid by me. He said, as per the company policy the amount will be refunded with in 30 Working days. Next day I got my invoices, which did not have company seal nor
The authorized person signature on it. After a couple of days, they had switched off their cell phones through which they used to contact me. I lost 12 k by trusting this fradulent website... Guys please don't trust this website.

Link through which I made the payment was: indeedjob.ind.in

Had a coupon I used for posting a job opening. They are very misleading in the way they explain how the site works. I was under the impression that I had $75 in "clicks" or whatever they call it, and when that was used up, it was over. Yet I was billed almost $200 on our credit card. Even though I had an end date on my job, I was billed for 3 weeks after that end date. Will never use this company again. Gave one star because I had to.

These people are sick and obviously have some kind agreement with certain companies. I and 4 colleagues became suspicious if this when we unveiled that at one or more times in our careers Indeed totally ignored, ie DID NOT POST reviews we'd submitted.

Who are they protecting?
Certainly not employment seekers.

If they had a grain of integrity they'd simply reject reviews instead of collecting them and only doing God knows what with them. Days weeks months and several of our reviews have been ingested by Indeed.

D***s!

So my account was disabled with no feedback after I was spending more then ever on Indeed. I called my account rep and she said she doesn't even understand why I was disabled.
We both went through the policies and quality guidelines and we were doing just fine.
It's really sad because we are staunch rule followers and I go over and beyond to do what is right.
There was no warning whatsoever and no clear search guidelines broken. For a company like us to get banned there has to be major problems with these guidelines being monitored.

I am noticing they respond the same to everyone with a vague "all accounts do go through a moderation process to ensure our quality guidelines are met."

Which means we are not transparent with our moderation process, and do not want to be liable for our quality guidelines.

They say they are responding to my review privately but they are saying the same thing.

We at indeed can not saying anything specific to help you, this decision is final and we are repeating this message because this is our process for handling complaints.

After 2 years of using this site, they arbitrarily decided what we do is no longer acceptable. Sent an email basically asking me to guess at what that is. Called customer service and they told me they are not informed of the reason either and no one will tell you what the issue is. They also suggested I lie-very professional of you. It's better for me to lie to people I want to work with than you telling me what the issue is and working together to resolve to both parties satisfaction. Filled out their form to contest suspension. Apparently our crime is sending out a contact to resume posters without mentioning a specific job. I indicated I would not send any further contacts without mentioning a specific job. Apparently not good enough-. One strike and your out. I own an employment agency that deals with a specific field, and have different jobs every week all of which potential candidate may be qualified or may not be. Additional questions are necessary, as it is OK for resume poster to be illegal, lie about their experience and location. No one has ever complained about what we do. Filled out their form to contest the suspension and the reply I received is unbelievable. Not lifting suspension and -. "Further appeals for this suspension will not be considered or responded to." You wont even respond to a paying member of your website? Not many businesses have the luxury of deciding we wont talk to you anymore. We are on dozens of job boards and Indeed is the only one that treats its customers this way.

I decided to try indeed after browsing them for years as a job seeker. I love their site on that end. However, now being the owner of a new company, i was very disappointed with the employer end of things. I was posting a job for a CDL A driver and was receiving only a handful of resumes, none of them qualified based on the criteria I indicated that I needed in the posting. I'm alright with casting a wide net though, so even though I had many unqualified resumes to search though, it was a cumbersome task that I was willing to bear. The problem with the whole process is, your not really sure for what your're signing up. They charged me almost 10 times the previous month's charge of 42.00, and told me when I called that I had signed up for an $18 a day plan, even though I couldn't find that anywhere, and I didn't have any new qualified applicants. They did agree to a partial credit in the end, that still left me with a substantial balance. If you're looking for a service that will help you find a qualified candidate without taking you to the cleaners, I suggest you look elsewhere.

Beware - if you don't sponsor your job listing they will suspend your account and will not give you a reason why!

I'm the CES and the founder of a tech startup that develops apps for local communities. After 2 years of product development, we launched our apps on the App Store and Google Play, and started hiring sales reps and brand ambassadors.
We posted a free ad for a sales position on indeed to test the quality of the candidates. After a few hours, I received an email that our account has been suspended. The only information provided were links to the Terms of Use and Job Posting guidelines. We carefully went through both documents multiple times and were not able to see a single violation.

Indeed provides an option to appeal the suspension decision, which we did. We provided information about the company, website URL, phone number and additional information about the job. The next day we received the following email:

Your account was reviewed and unfortunately, the decision has been made that your advertisements cannot be shown on Indeed. Your account currently is not accruing costs, and this is a final decision. No further action is required on your part. No additional details regarding this decision will be provided.

In other words: our decision is final and we will not tell you why.

After spending days sending emails and contact messages, all of which were ignored, we created a new account and posted a different free job for a brand ambassador. The job listing described the company, its products, job requirements, salary etc. Unsurprisingly, the account got blocked again. Once again, we submitted an appeal and got the same response: our decision is final and we will not tell you why.

The only reason that comes to mind is that we didn't sponsor the listing. There is absolutely no violation of any term or guideline in the jobs we posted.

I plan to file a complaint to the BBB for falsely advertising that employers can post for free, and I encourage other employers to do the same! Let's stop indeed from using fraudulent bad business practices to attract paying advertisers!

What a waste of time! Stay away!

UPDATE: indeed responded to my review saying "No additional details regarding this decision will be provided. We apologize for any inconvenience this may cause."

As the CEO of a new business I posted a Job on Indeed and despite following all of their rules and guidelines the job was removed within 24 hours stating that my account was disabled as my job post did not follow guidelines. As an employer with approx 24 vacancies ( which I was going to post the rest the following day) this was a poor start and despite appealing the decision I didn't even get a response. I have now gone to a professional recruiter. I wouldn't use this company again

Every time i have promoted a job listing on Indeed, they take it as an open invitation to charge my card at will. When you post a job they ask if you want to promote a job listing. Promoting a Job means you are agreeing to pay a certain amount per qualified applicant that applies to your post. You can put a limit per day and how many days you are promoting it. Indeed completely ignores this and charges ridiculous amounts. I paid the first invoice and specifically informed Indeed that I was not happy. I informed them that I did not wish to promote the listing any more and that they were not to charge my Credit Card again. Less than a month went by and they charged my card more than double the first amount. With all of the ways to run job listings with better results, STAY AWAY FROM INDEED!