June 15 2019 I emailed customer service the info below. Today is July 16 and they never even responded!
I just called your customer relations line and the greeting states a message may be left, or alternatively, an email may be sent via one of two email addresses.
I wanted to leave a message and the call disconnected after the greeting states goodbye.
I was visiting your store on Northwest Highway in Dallas Texas first thing Saturday morning (around 9am), for the start of my shopping spree.
As I approached the entrance a lady possibly around 30 years of age, slender, brown hair in a shoulder length ponytail was hauling items out for sidewalk placement.
I said hi, are you open yet?
She responded with a look of disdain and then looked right past me as she continued to haul the items out.
In disbelief I said wow I know you heard me and that was rude, are you open yet?
She mumbled something and then shrugged both shoulders, with both palms facing upwards and said you see the door open!
With eyes and mouth agape. I said well sometimes stores need a few minutes to set up and I didn't know if it was 9 yet (I'd just seen hours on the door.)
I then said forget it, with your rude a**!
I'm calling headquarters right now!
I have never had something that inconsiderate or rude happen in a business in any recent years.
My son has long recommended the store and this was my second visit-the item I bought yesterday was not in working condition.
I will stick to mainstream stores-I didn't get 20 feet inside Target without being greeted by three employees.
Do something about that lady!
Revise your phone greeting menu to actually accommodate the options that are stated.
Hi there, we have responded to your review by private message. Please follow up there if you have any additional questions or concerns.