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As the world's #1 job site, with over 180 million unique visitors every month from over 50 different countries, Indeed has become the catalyst for putting the world to work. Indeed is intensely passionate about delivering the right fit for every hire. Indeed helps companies of all sizes hire the best talent and offers the best opportunity for job seekers to get hired.
Indeed Reviews Summary
Indeed has a rating of 1.5 stars from 979 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Indeed most frequently mention customer service, small business and employer account. Indeed ranks 130th among Recruiting sites.
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Started using Indeed to recruit an increasing sales force. Spent hours navigating the site and creating job postings and even sponsored one job while posting 4 others using free service. Despite having my name, email, 30 year old business, Palazzo Realtors, LLC, my credit card and cell phone validated my jobs were suspended. When I appealed and asked why they took emailed me with a rejection email and no explanation. I called the company and was told that I could continue to email the "final decision" email. This company obviously is discriminating against a female owned and operated small business!
We are a nation wide company that is in business for more than 30 years. Our account was suspended and we were told they do not allow MLM ads. Theproblem with their answer is the fract we are NOT a MLM. We actually hire emplyees, telemarketers and sales people. No one in indeed will listen.
Indeed disabled my account without any explanation and the worst part is that I lost all my candidates! I been trying contacting someone on Indeed, but nobody answers. Can anyone help me on this?
Hi Eduardo, thank you for taking the time to leave Indeed a review. All accounts on Indeed go through a standard reviewing process. This review can happen at any time as well. Unfortunately, Indeed has fully reviewed your account and we are unable to show your listings on the site and the account will remain in its disabled status. Indeed or Publishers may reject or remove any Job Ad, and Indeed may disable any Employer’s account, for any or no reason without notice. Although Indeed may indicate why a job or account has been removed or disabled, we cannot give every reason why a job or a company may be removed, and we always retain the right to remove any job, organic or sponsored, if we feel it is in our interest or our users’ interest. This is a final decision that will not be reversed. If you have urgent hiring needs, we recommend utilizing other hiring services. We apologize for any inconvenience this has caused.
Like many others here Indeed disabled my employer account with no reason given. I'm a small online business looking to hire a VA. I've hired many from the Philippines through onlinejobs.ph before. No problem. Ran my ad on Indeed for about a week before they shut it down with no reason given.
There is an appeals process but they rejected that too. No reason. No refund.
I'm at a loss as to why they disabled my account. How can you ban someone from your service with no reason given and give no refund? This shouldn't be legal. Worst system I've encountered in a long, long time.
EDIT: If you needed more proof to never use Indeed, just check out the helpful response from Indeed "Support" below.
"Indeed may reject or remove any Job Ad and disable any Employer's account FOR ANY AND NO REASON WITHOUT NOTICE".
No reason, no refund, can't access your job candidates any more for which you've already paid for.
They go on:
"we cannot give every reason why a job or a company may be removed"
So someone is doing a manual review process which takes time, but they don't have the time to give a few words on why the account is disabled? Leaving your customers clueless with what could be wrong? I read your Job Posting Guidelines and I still have no clue what was wrong.
Look at all the people on here who have no idea why their account got disabled. And that's only the ones who post about it.
Take this Indeed "Support" rep's suggestion - "If you have urgent hiring needs, we recommend utilizing other hiring services" - and use another service. These guys deserve to fail until they overhaul their systems and show some respect for their customer's time and money.
Hi Tony, thank you for taking the time to leave Indeed a review. All accounts on Indeed go through a standard reviewing process. This review can happen at any time as well. Unfortunately, Indeed has fully reviewed your account and we are unable to show your listings on the site and the account will remain in its disabled status. Indeed or Publishers may reject or remove any Job Ad, and Indeed may disable any Employer’s account, for any or no reason without notice. Although Indeed may indicate why a job or account has been removed or disabled, we cannot give every reason why a job or a company may be removed, and we always retain the right to remove any job, organic or sponsored, if we feel it is in our interest or our users’ interest. This is a final decision that will not be reversed. If you have urgent hiring needs, we recommend utilizing other hiring services. We apologize for any inconvenience this has caused.
The Indeed customer care review was unfriendly, useless and not at all helpful. Again, our judgment that this site and service is
1) Unfriendly
2) Shoddy and Scam
3) Useless & Unhelpful
Still remains. We strongly advise you to stay away from this business. Read google reviews and you will realize the issue that this business is a SCAM and a SHAM.
Hi Joseph, thank you for taking the time to leave Indeed a review. All accounts on Indeed go through a standard reviewing process. This review can happen at any time as well. Unfortunately, Indeed has fully reviewed your account and we are unable to show your listings on the site and the account will remain in its disabled status. Indeed or Publishers may reject or remove any Job Ad, and Indeed may disable any Employer’s account, for any or no reason without notice. Although Indeed may indicate why a job or account has been removed or disabled, we cannot give every reason why a job or a company may be removed, and we always retain the right to remove any job, organic or sponsored, if we feel it is in our interest or our users’ interest. This is a final decision that will not be reversed. If you have urgent hiring needs, we recommend utilizing other hiring services. We apologize for any inconvenience this has caused.
Our Company was founded by a 74 yr old reputable founder and Indeed took the money after promising to advertise for Sales Executives. After 2 weeks, the Company disabled the account without giving proper explanation and support.
Most of the service rendered was from fake insurance sales profiles and all of them do not exist when contacted. Indeed and its team did not even provide any refund, APOLOGY and some of its staff members were outrageously rude, impolite and uncourteous in their interaction over the phone.
Hi Indeed disabled my account saying not according to standards after taking my money.No explanation of what standards. Also no refund totally crap. I wanted to give zero rating but cannot.
Hi Srichand, a member of our team has sent you a private message to assist further. Please follow up with us there so we can assist you.
I tried posting a job from my account and I am now disabled to post any job and I don't even know why! I tried to appeal that and still my issue is not solved. I work for a recruiting company and I need to post jobs but I can't and I don't even know why! FYI I'm still new to this platform how would I know the reason behind it. And logically if I knew I wouldn't do it.!
Hi Hadil, thank you for taking the time to leave Indeed a review. All accounts on Indeed go through a standard reviewing process. This review can happen at any time as well. Unfortunately, Indeed has fully reviewed your account and we are unable to show your listings on the site and the account will remain in its disabled status. Indeed or Publishers may reject or remove any Job Ad, and Indeed may disable any Employer’s account, for any or no reason without notice. Although Indeed may indicate why a job or account has been removed or disabled, we cannot give every reason why a job or a company may be removed, and we always retain the right to remove any job, organic or sponsored, if we feel it is in our interest or our users’ interest. This is a final decision that will not be reversed. If you have urgent hiring needs, we recommend utilizing other hiring services. We apologize for any inconvenience this has caused.
We are a small business trying to post few job openings. Indeed disabled our account without any guidance. What a joke? At least give us a chance to make corrections if we done something wrong. I'm not sure if this is only happened to me or everyone. Worst experience ever.
Hello Eric, thank you for reaching out. A member of our team has responded to your review by private message.
I tried to post a job for a household manager and promptly received a message from Indeed that my account was suspended. There was no explanation. I have appealed twice and have been given no response except to review the FAQs, none of which explained why my account might be suspended. I have been hiring household managers in full compliance with all legal requirements for five years. I have no idea why Indeed won't let me use their platform or give an explanation.
Hello Joe, thank you for reaching out. A member of our team has responded to your review by private message.
I just created an Indeed aco$#*! to do some job posting, and my account was disabled due to it deemed not consistent with Indeed's quality standards. There was no explanation or warning given at all. This is not the way things should be handled and I am truly disappointed with their service. Definitely would not recommend Indeed to either potential employers or employees.
Hi Beston, I can see that a member of our team has reached out to you by email to gather details and assist here. If you have further issues please send us an email to socialcare@indeed.com, we would be happy to assist.
Hitting my 9th year with HRG this coming month. I always loved Dunkin and looked for a company that was growing and there really was growth opportunities. It is early mornings but we close at 8pm and you have every night to be home with your family. Company continues to recognize there people and allow you to make decisions and make suggestions on anything that can improve the workplace. Best company I have ever worked at.
Hello Indeed team,
I am using both sponsored and organic job postings based on our requirement. But without reason indeed deactivated my account. Please be little professional with corporate. I hired only few with indeed, cause quality profiles are not found. Despite we do sponsor and try our luck.
We are employers and suppose to except minimum reason for what the account is disabled. Please write us back on it.
Hello Dilip, thank you for reaching out. A member of our team has responded to your review by private message. Feel free to follow up with us there.
They dissabled my employer account. When I called them they said to appeal the decision so I did and all I got was a standard email saying it's been disabled. So I created another account and tried again and same thing. Very disappointed.
Hi Tanner, thank you for taking the time to leave Indeed a review. All accounts on Indeed go through a standard reviewing process. This review can happen at any time as well. Unfortunately, Indeed has fully reviewed your account and we are unable to show your listings on the site and the account will remain in its disabled status. Indeed or Publishers may reject or remove any Job Ad, and Indeed may disable any Employer’s account, for any or no reason without notice. Although Indeed may indicate why a job or account has been removed or disabled, we cannot give every reason why a job or a company may be removed, and we always retain the right to remove any job, organic or sponsored, if we feel it is in our interest or our users’ interest. This is a final decision that will not be reversed. If you have urgent hiring needs, we recommend utilizing other hiring services. We apologize for any inconvenience this has caused.
They disabled by employer account for no reason. I only posted 2 jobs hiring people for my new business. They are just money hungry. They need your money. F-off indeed and your policies and useless support
Hi there, thank you for taking the time to leave Indeed a review. We have sent you a private message regarding this situation.
We are a small Business owner with sales of machinery equipment, we opened the indeed account like a month ago and it was disabled. Automatically by the bot. I think indeed should be bigger than this now. Putting customers in the hands of a faulty bot.
Hi Maujeed, thank you for taking the time to leave Indeed a review. All accounts on Indeed go through a standard reviewing process. This review can happen at any time as well. Unfortunately, Indeed has fully reviewed your account and we are unable to show your listings on the site and the account will remain in its disabled status. Indeed or Publishers may reject or remove any Job Ad, and Indeed may disable any Employer’s account, for any or no reason without notice. Although Indeed may indicate why a job or account has been removed or disabled, we cannot give every reason why a job or a company may be removed, and we always retain the right to remove any job, organic or sponsored, if we feel it is in our interest or our users’ interest. This is a final decision that will not be reversed. If you have urgent hiring needs, we recommend utilizing other hiring services. We apologize for any inconvenience this has caused.
Wow Indeed... I'm hiring an additional admin person here in the office... I set the budget, hoping I'd get some qualified applicants... couldn't be further from it... after 24 hours, the only barely qualified applicant doesn't even have the qualifications I wrote down... they gave me a nonsense response such as views, clicks, etc... all I have to say is wow! And this cost me $99.52... these job boards are becoming such a scam!
Now, because of this, they're probably going to suspend my account just like they've become know for doing... we'll see...
Hello Craig, thank you for reaching out and sharing this experience with us. A member of our team has responded to your review by private message. Please follow up with us there if there's anything else we can do to help.
Over the past couple of weeks, it has been a lot of struggle. Even though we have been using indeed for the past 1 year but now they keep on disabling our employer account. And the reason they give every time is that your post doesn't fulfill the quality standards or your account is not verified even though all the processes are complete and the account is verified as well. We have appealed every single time but no use. Even if we get the account back zero resumes are received for the job post. This behavior is beyond understanding and has been a continuing frustration for us.
Hi Abdullah, thank you for taking the time to leave Indeed a review. We have sent you a private message regarding this situation. Please feel free to follow up with us there.
I see a lot of same feedback as my own
So it is a normal practice of Indeed may be because of their algorithm or not better policies
As a small business owner, especially at the time of pandemic as we strive hard to hire people knowing I cannot afford to pay a Recruitment Agency to hire for me, indeed has disable my account
No explanations, no heads up, not even an effort to help me know at least what did I do wrong to be treated this way, like a court marshal. Even army gives explanations before executing. It is so unprofessional - your company just do not follow any code of ethics
Hello Sunandita, thank you for reaching out here. A member of our team has responded to your review by private message. Please follow up with us there if you have any additional questions or concerns.
As I received a email from site jabber telling me that close to 10,000 people had read my review of Indeed
I tried calling Indeed to see just what had happened?
And once again I was sent to the nonsensical department of customer service - no real reason - couldn't respond as to why my ad was disabled and now after months of being on other sites I have figured out that
I really don't need "INDEED".
With thousands spent on other recruiting sites as of today the need for 'INDEED is indeed a problem for INDEED"
Good luck out there in the grand world of recruiting as you will Indeed need to find another place to support your recruiting.
Hi David, thank you for taking the time to leave Indeed a review. All accounts on Indeed go through a standard reviewing process. This review can happen at any time as well, even to accounts that have been active previously. Unfortunately, Indeed has fully reviewed your account and we are unable to show your listings on the site and the account will remain in its disabled status. Indeed or Publishers may reject or remove any Job Ad, and Indeed may disable any Employer’s account, for any or no reason without notice. Although Indeed may indicate why a job or account has been removed or disabled, we cannot give every reason why a job or a company may be removed, and we always retain the right to remove any job, organic or sponsored, if we feel it is in our interest or our users’ interest. This is a final decision that will not be reversed. If you have urgent hiring needs, we recommend utilizing other hiring services. We apologize for any inconvenience this has caused.
We are a long established manufacturing company in operation for more than 50 years with employees in different provinces of Canada.
Indeed cancelled our posting privileges without an explanation despite submissions through their appeal process in the last six months. They provided no warning, no opportunity to correct a practice that they may have required changed, and were secretive and not transparent in their communications.
We valued the service received from Indeed, and were treated without consideration, and were left with the impression that they considered us to be an unethical or dishonorable organization.
All dealings with them are a monologue, and not a dialogue. They treat good long term customers unfairly, and provide no opportunity to appeal or review their determinations.
Hello Mike, a member of our team has responded to your review by private message. Please follow up there with any additional questions or concerns.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Rhonda, thank you for taking the time to leave Indeed a review. All accounts on Indeed go through a standard reviewing process. This review can happen at any time as well. Unfortunately, Indeed has fully reviewed your account and we are unable to show your listings on the site and the account will remain in its disabled status. Indeed or Publishers may reject or remove any Job Ad, and Indeed may disable any Employer’s account, for any or no reason without notice. Although Indeed may indicate why a job or account has been removed or disabled, we cannot give every reason why a job or a company may be removed, and we always retain the right to remove any job, organic or sponsored, if we feel it is in our interest or our users’ interest. This is a final decision that will not be reversed. If you have urgent hiring needs, we recommend utilizing other hiring services. We apologize for any inconvenience this has caused.