Indeed

Indeed.com allows you to post two types of jobs: one type is free and the other is sponsored. We are a pretty small business, then we chose to use the free type. However, Indeed.com disabled our account just because we chose the free posting. I think it is cheating. If you have no way of providing a free posting, then dont advertise it, otherwise you don't deliver what you promised, then that is cheating. So many small business can work together to sue you. I called numerous times and also submitted twice appealing but no any result. I decided to come here to seek help.

This site is a complete waste of time. We ran an add that did not post for several weeks. It took calling in and leaving four different messages to finally get some assistance. When we finally spoke to someone they told me that the add was pulled by the review team. They would not give any explanation why and there is no one that can give a reason. We spent 350.00 dollars with them and zero results! TERRIBLE COMPANY!

As of today, there hasn't been any movement with my account. An indeed rep for sitejabber (assuming a real person, not a bot) sent me a message on this site instructing me to send my company's tax form to them as well... even though I had already submitted this sensitive document to Indeed's customer service email address. Again, no response from Indeed at all. I am seriously concerned that such sensitive data (a company's tax information) is being requested and am becoming concerned that perhaps Indeed is data-mining since no real identity (person) or agent number is attached to their emails. I think we should be asking for THEIR tax information to prove Indeed is authentic.

Like so many others, we have been using Indeed for several months when out of the blue we had an emailed message saying that we are banned form using them as our ads contravened some unknown guidelines. No explanation offered.

For some time, we have used Indeed exclusively and successfully to staff our garden design and maintenance business and have paid for ads.

I have no idea what sort of business model they think they have but after this, I consider them worse than Ebay on a bad day. Very unprofessional and a low grade business partner that we do not need.

Avoid at all costs.

As a company do not use indeed to advertise a job. I was billed over £400 after receiving numerous contacts from applicants who were in no way qualified or suitable for the position. After raising the matter with the indeed their answer was... their site is not monitored... poor respond! A poor disgraceful service.". Avoid using this site! I've never felt so annoyed about such a despicable service and I am clearly not alone. Looking at other reviews so many other employers have experienced a similar service and felt mis led with the billing practise.

I created account last week, i only can see the candidate resume for 1 day.
Now i tried many times to check for candidates that applied for a job still cannot access.
Appear account is disable. Billing also error.
Well if you want us to pay please be more transparent! It is not about money but wasting our time for creating a job post!

They banned my account when I was in contact with candidates. I posted an ad in french in the english section and they blocked my account. They said I can appeal, only reply I received is im still banned and that I need to go search in the help topic. Since then not a single reply to 3 emails I've sent. It's disgusting when big companies treat users this way.

The message copy/paste they sent after filling all their procedures. What a waste of time:
Tsl_jryan, May 17,2021, 6:17 p.m. CDT

It appears that your request may require specialized attention, and our Client Success team can better assist you. Please view our Help Centre for further assistance with this issue.

Thank you,
Indeed Search Quality

On Behalf Of Indeed

I have been reading many reviews online regarding accounts being disabled on indeed. My account was disabled for no reason and We have a registered business with paperwork.

Some cases say because employers post for free hence why their accounts are disabled. At this point I'm not ready to sponsor a job I want to use this service for sometime before I decide to use paid subscription.

All I want to know is what are the guidelines I need to post a job successfully on indeed and that my account will stay.

Please can someone assist me on how to proceed from here.

Thank you and awaiting your swift response.

Jonathan

We are a long established manufacturing company in operation for more than 50 years with employees in different provinces of Canada.
Indeed cancelled our posting privileges without an explanation despite submissions through their appeal process in the last six months. They provided no warning, no opportunity to correct a practice that they may have required changed, and were secretive and not transparent in their communications.
We valued the service received from Indeed, and were treated without consideration, and were left with the impression that they considered us to be an unethical or dishonorable organization.
All dealings with them are a monologue, and not a dialogue. They treat good long term customers unfairly, and provide no opportunity to appeal or review their determinations.

As a recruiter, I use various sites to advertise our company's vacancies. Like several others, indeed allows you to finish writing your job posting, finalising every detail;, before telling you you'll need to pay an upfront fee to have your job advertised. I feel this is very misleading and should have been made clear from the start. The layout of the site and the format of job postings seems good, but it's lost some stars for its misleading information (or lack thereof.) I have since been informed that postings are monitored on a case-by-case basis; this system now makes more sense! It's nice to have the option to sponsor jobs, but a general guideline of which jobs will need to be sponsored would be useful.

I advertised my first job posting on indeed it was live for around 3 hours when i received an email saying my account was disabled. I called indeed to find out why and was told that because we had put an age restriction in, they classed the ad has being discriminatory. I explained that for anyone to work within this trade they have to be 21 years of age or older by law as it is a legal requirement set by the UK government not us. They told me that i had to remove it. I removed the part they didn't like and disabled my account again for no reason at all.

We´ve created three accounts on Indeed- the second one since our first account got got disabled with no clue as to why. All three times our companies accounts have been disabled without a Word - or even worse, from a customer service Point of view, a response to our inquiry - from indeed. I was recommended from a partner to use this website for recruiting - as it supposedly was worth the higher cost - but since I can´t even get information on basic things, I´m glad I never got as far as to pay for their services. Our companies will stick to Ziprecruiter. And Indeed, you definitely need to take a close look at your customer service department. Something´s wrong with the leadership there.

I am a startup and had my account disabled a one day after as I posted 6 positions in a row. Told me to submit documentation, which I provided my payslip to them. Now because of that I am unable to find candidates for my employer and cannot fill those positions.
When you are a new business and theses barracudas are saying stuff like that it can damage you:
"As I cannot get jobs listed anywhere.
I don't how other companies account are being managed by indeed.
They don't even deserve a single star for this pathetic Customer Service