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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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I love that I have my pictures, but was disappointed in the price, it was really expensive and like there is no credit or pro rating for videos that only had a few videos on them.
I had 59 little vhs tapes and not all them had full use. So I paid $19.00 for a few videos that had less than an hours worth of video and one only had 14 minutes on it, so I was hoping for some type of credit. I still have the regular vhs tapes that I would like to get done too. The quality of work was excellent. Just wish it was more affordable to recommend it to others.
My other shock was that when it advertised I would always have access to my videos to share forever. I didn't realize it came with a monthly fee. I paid over $800.00 and only get to view them for 60 days without charge I haven't even got to look through them all and I will lose them if I don't get the download on to something else….
I feel this is not a service available to everyone.
Love being able to view old movies and re-visit those I love who have long departed this earth.
I think Imemories is awesome! Its a great way to remember those old videos and pictures we can no longer access. Thank you!
This was my second round of videos that I had imemories convert to digital. I am so pleased with their professionalism and efficiency. I have referred them to to anyone that wants the convenience of digital viewing.
Being able to show my kids who I was when I was their age, for them to be able to see my grandfather interact before his dementia, seeing family pets that they've only heard about and seeing family members who have since passed away, I will forever be grateful to iMemories. The fast turn around, the care that they take with my items while in their possession and their communication throughout the process is so amazing. It makes all the jokes my kids make about my 90s hair and outfits, totally worth it.:-)
Beautiful and easy. Finally able to see and hear loved ones who have departed.
It was such a relief to finally get our family tapes and videos placed in the most updated platform. Certainly would not want to lose this precious time in our lives.
Easy to use. Like the email updates that keep us informed as to the progress.
Felt odd mailing my videos off to the void but the digitizing was great and I received my videos back in a timely manner. So fun to view these memories I haven't seen in a decade!
Was great. All converted to one thumb drive. Pictures and movies.
Wonderful! It was worth the money to have these done.
I had some film plus about 400 slides converted. They did an excellent job. The image quality is great, and I say that as a professional tv producer. Would definitely use iMemories again.
My overall experience was great, but I would like to mention that one of my videocassettes wasn't digitalized. When I followed up on it, they said that the vide tape named "Family Video" wasn't digitalized because it had mold. I said, well the video tape that I'm missing is not named "Family video". Could you double check it doesn't belong to another customer? She came back saying it was the video tape named "Family video". When I received my original vide tapes back from iMemories, I checked the video tape in question, and it did not have such tag "Family video" anywhere, as well as my other videocassettes. I took pictures of it (box and videocassette) and sent them to the customer service rep I've been talking to to show that no "Family video" name was there. She came back insisting the video tape they couldn't digitalize was the one called "Family video"(?). I still wonder if the video tape they couldn't digitalize was mine, or another customer's. It just gets my attention the fact that they may mess up with the names, and possibly miss a digitalization?
Great to be able to share memories with family with a simple share! My kids and extended family can view on their phone, iPad, or email especially since we were unable to travel last year due to the pandemic.
Any concerns or questions I had were answered promptly with a email or customer service. A+
Easy to have conversion to digital into my account
Everything arrived fast, but i had to pay 15.99 to send one VHS and pay 11.99 to get it back i wish i was told i could self ship if it was just one item but no one made me aware of that... will not be using again seems like this company could have worked with me in this situation.
Great service and quality. The process was quick and easy for me.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members