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iMemoriesReviews 11,427

4.3

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

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7,376 reviews

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California
1 review
0 helpful votes
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Very quick service. Great to see movies of the past.

Date of experience: April 22, 2022
Ohio
2 reviews
0 helpful votes
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Home movies
April 22, 2022

It was quick and easy. Ive used you before and am comfortable using your company again

Date of experience: April 22, 2022
Michigan
3 reviews
0 helpful votes
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Great experience
April 22, 2022

Great experience and fast service. The company was very professional to work with.

Date of experience: April 22, 2022
Florida
2 reviews
0 helpful votes
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Great experience!
April 22, 2022

It was easy, quick and my family has enjoyed watching videos we hadn't seen in years. My only regret is that I didn't do it sooner. My husband just passed away from cancer, and he would have loved to have watched all those beautiful memories before he passed away. I will be sending more videos in as soon as I save a little more money. Thank you again for bringing me such happy memories at a time of great sadness.

Date of experience: April 22, 2022
New York
1 review
0 helpful votes
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VHS tapes to Digital Format
April 22, 2022

It was so nice to be able to watch 30 year old family movies.

Date of experience: April 22, 2022
New York
1 review
0 helpful votes
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Delivered as promised
April 22, 2022

Excellently curated - the entire family is enjoying these.

Date of experience: April 22, 2022
Missouri
1 review
0 helpful votes
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Very nice
April 22, 2022

Was well pleased. Had a very fast turn around. Was able to access very easily.

Date of experience: April 22, 2022
Kentucky
1 review
0 helpful votes
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Imemories stayed in touch throughout the process and were very helpful with questions. On Easter I had 30 family members in and we watched the 32 and 33 year old movies together. Many laughs and tears.

Date of experience: April 22, 2022
South Dakota
1 review
0 helpful votes
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As promised
April 21, 2022

Professional service, a bit pricey on shipping, but it is what it is

Date of experience: April 21, 2022
South Dakota
1 review
0 helpful votes
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Digital review
April 21, 2022

The service was quick. Instructions were clear and precise

Date of experience: April 21, 2022
South Carolina
1 review
0 helpful votes
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Family
April 21, 2022

My son passed away a few years ago. When I watched the videos I got so emotional because the videos and pictures let me keep a small piece of him.

Date of experience: April 21, 2022
Idaho
1 review
0 helpful votes
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Very pleased!
April 21, 2022

IMemories took a super 8 reel that hadn't been out of its canister in 50 years and provided me a digital copy in 2 weeks. I had never seen any video of my parents before (I'm late 40s) and I saw them on screen in their 20s. It was like taking a time machine back to 1973. Price is very reasonable and service was fantastic!

Date of experience: April 21, 2022
Tennessee
1 review
0 helpful votes
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Thankful
April 21, 2022

It was a good experience and I will use again. I was able to share with my family, but it is too expensive to do all my videos. I thought the first price included the return of my original videos. I was surprised to have to pay moooore to get my videos back.

Date of experience: April 21, 2022
Florida
1 review
0 helpful votes
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Can't believe I waited so long!
April 21, 2022

I was very nervous packing up and sending away so many precious memories…but I bit the bullet. It was on my to do list for at least 5 years. I did my research. Once the first batch of videos came through and we got them on the app I gave the ID and password to my husband and 5 almost grown (14-21 yes) children. They were all overwhelmed seeing videos from before the iphone existed. My 21 year old son called all choked up because he was watching the video from when his now 19 year old brother was born, when he was almost 2 (and they're very close) and he saw the first time he ever met him in his life. I originally thought it was expensive to convert everything but my husband and kids reaction was priceless……I should've done it sooner. The process was smooth, they communicated with me the whole time, I got all my videos and tapes back via Fedex…. It was a great experience, highly recommend…. Don't delay if you've been putting it off. It's worth every penny.

Date of experience: April 21, 2022
California
1 review
0 helpful votes
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No video
May 20, 2022

I guess I sent in a video tape with no video. But they charged me the same price for nothing.

Date of experience: April 20, 2022
New Jersey
1 review
0 helpful votes
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Greatly pleased
April 20, 2022

Yes it was wonderful to receive our films in digital and be able to look back with Gre ease and no complications. Not thrilled that we have to pay $50 a year to keep them in the cloud but it's well worth it

Date of experience: April 20, 2022
Ohio
1 review
0 helpful votes
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Could be better
April 20, 2022

I have not been able to download the videos. Three out of 7 so far.

Date of experience: April 20, 2022
Ohio
1 review
0 helpful votes
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Easy and Accessible
April 20, 2022

IMemories made the process easy, to save old home videos and tapes. I received a box with packing material to ship our memories to them, and plenty of time to view them online and make my choices for how to save them, as well as share them with others. I recommend iMemories!

Date of experience: April 20, 2022
Nevada
1 review
0 helpful votes
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Great company
April 20, 2022

The best ever to preserve these memories fir my kids & other realities & friend, very emotional watching them

Date of experience: April 20, 2022
California
2 reviews
0 helpful votes
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Don't Wait Another Second!
April 20, 2022

We and SO GLAD we did this and wish we had done it years before! It is so fun to look at our old home movies! IMemories could not have made this process any easier. THANK YOU!

Date of experience: April 20, 2022