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iMemoriesReviews 11,427

4.2

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

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7,376 reviews

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Rhode Island
1 review
0 helpful votes
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Restored videos.
July 11, 2023

I used IMemories in the past so when I needed to restore more videos I decided to use them again after checking with other companies. I'm completely satisfied with the service, ease of sending them in, price and quality. They did an excellent job digitizing as well as converting to blue ray. The whole family can now enjoy our precious memories. Highly recommend.

Date of experience: July 11, 2023
Iowa
1 review
0 helpful votes
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Imemories digital video
July 11, 2023

Great product! Time frame to receive was very fast.

Date of experience: July 11, 2023
Illinois
1 review
0 helpful votes
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Miller Memories
July 11, 2023

Once I understood the process, it was easy to sort through the films and slides.

Date of experience: July 11, 2023
Oklahoma
2 reviews
0 helpful votes
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Satisfied
July 11, 2023

I am very impressed and satisfied with iMemories, and will be submitting more photos soon.

Date of experience: July 11, 2023
California
1 review
0 helpful votes
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Excellent service!
July 11, 2023

Everything went great overall. A couple videos had tracking issues. What a great way to view old videos! Will send more to get converted soon! Thank you IMemories

Date of experience: July 11, 2023
Massachusetts
2 reviews
0 helpful votes
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Family videos ByGeorge
July 11, 2023

Overall I was pleased with the process. I wish they would mark the videos that were not transferred. Also, note on the website how many videos were received, copied or not copied.

Date of experience: July 11, 2023
Illinois
1 review
0 helpful votes
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Tape Encoding Feedback
August 10, 2023

I did not receive any feedback on what tapes I provided were not able to be encoded. I would like the option to transfer my content to my Google Cloud account and saw no option for that. Please have customer service call me to discuss. *******033

Date of experience: July 11, 2023
Texas
1 review
0 helpful votes
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IMemories
July 11, 2023

IMemories makes the process of converting your videos so easy and affordable. We were able to share the videos with so many family members so quickly and easy on any device.

Date of experience: July 11, 2023
North Carolina
1 review
0 helpful votes
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Great experience
July 11, 2023

When first ordered, discount did not go through. Called iMemories and they immediately resolved the issue. Product received is amazing.

Date of experience: July 11, 2023
Florida
1 review
0 helpful votes
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-
August 10, 2023

...

Date of experience: July 11, 2023
Missouri
1 review
0 helpful votes
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LOVE THIS!
July 10, 2023

Super easy to use! Quick responses and great product. Thank you!

Date of experience: July 10, 2023
Illinois
1 review
0 helpful votes
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Long needed conversion!
July 10, 2023

So glad I finally did this! The entire process was easy and the response time excellent! Highly recommend!

Date of experience: July 10, 2023
Texas
1 review
0 helpful votes
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IMemories did a great job converting my videos to digital. I cried when I heard my grandmother's voice again.

Date of experience: July 10, 2023
Arizona
1 review
0 helpful votes
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10/10
July 10, 2023

Great service. Would definitely use this again! Everything came out great and it's fun to have all our old videos digital.

Date of experience: July 10, 2023
New Hampshire
1 review
0 helpful votes
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My imemories
July 10, 2023

I am so pleased with the work done for me by i memories. I thought my old 88mm reels were gone for good, also my VCR's. I can now watch my memories any time I want. I can also share them with my family.

Date of experience: July 10, 2023
Georgia
1 review
1 helpful vote
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Many of my tapes had movies or tv recordings mixed with home videos which I highlighted on the information card sent with the tapes. Upon reviewing the digital recordings I knew of at least one missing home video. I spoke with customer service who had that tape reviewed and updated the recordings with the missing home video. Unfortunately, I won't know if anything else is missing until I get the tapes back and compare them to the recordings.

Date of experience: July 9, 2023
New Jersey
4 reviews
0 helpful votes
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Nice way to remember
July 9, 2023

The process was easy, some of the videos were very old and the quality is not great, but I am very glad to have them turned into digital.

Date of experience: July 9, 2023
South Carolina
1 review
0 helpful votes
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Memories came flooding back!
July 9, 2023

Thank you so much for bringing great memories back to life! I hade 8mm cassettes and reels and vhs. So many great memories that we haven't seen in years!

Date of experience: July 9, 2023
California
1 review
0 helpful votes
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Super!
July 9, 2023

A real blessing! So thankful that most of my family videos are still intact and we can see our memories again.

Date of experience: July 9, 2023
California
2 reviews
4 helpful votes
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More expensive than I thought
July 9, 2023

I felt a bit late to the party on saving my VHS memories, and saw the online ad for iMemories, but though I got the processing at half off, the additional purchase of the flash drive and the data transfer itself added up to just under $100. This was for around 2 hours of taped data. The images themselves haven't aged that well and most looked very dark, though I haven't watched every one all the way through. I don't think there is much formatting they can do for this, I think they are just transferring to movie files. The flash drives are very convenient, and I appreciate the updates the company gave me to let me know where things were in the process. In all, I think they made the process very easy for those of us who delayed saving VHS and video memories.

Date of experience: July 9, 2023