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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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This was a quick and easy process that delivered my videos in digital format with the best quality I could have hoped for. Highly recommend.
Nice and enjoyable… the family loved it! I'm happy that I was able to convert my memories
Hi Theresa, Thank you for taking the time to leave a lovely review! A heartfelt thanks to you!
Everything went faster than expected and I got my tapes back just like they said. Overall experience was excellent and I would recommend to anyone looking to use this kind of service.
Hi Stephanie, Thanks for your awesome feedback! Your words inspire us!
I sent in 6 tapes to be converted. As I was viewing one of the converted files, I noticed some of the clips were missing. I sent the tape back and they had to convert it again to include the missing clips. This makes me paranoid about the other tapes I have sent in and will have to go through each one to make sure it didn't happen to others.
My memories came back alive and it was shared with my love ones
So easy! So fast, and getting to see the faces of so many family members that have passed away was such a sweet blessing!
Got what was on the video tapes. Too bad I didn't know that one of the tapes was a waste. The cost is a lot when you didn't need the content.
I have used this service before and really appreciate how easy it is and the good quality of the work.
It was so easy to do! I just put all my personal movie cassettes in their box. Sent it off and didn't wait too long to get the digital copies. 4 stars because I received the digital copies in dribs and drabs. I never knew how much more was coming. Also the last one came back with no sound. They did fix that but waited a while. I didn't realize (my fault for not reading it) but it will disappear after a while. I then went to Best Buy to load my digitals onto a USB drive. Cost me more. All up I'm very glad I did it so my kids have memories now to show their children.
Wonderful. Folks were pleasant and helpful. I'm enjoying my photos quite often in my PC.
Thank you!
Great communication, fast responses, loved seeing all the old videos I thought I'd never get to see again.
Good experience and will convert more tapes. I was very pleased with the quality and my originals were returned.
Great service!
IMemories was awesome! I sent them over 900 photographs, and within a couple of weeks, my pictures were all beautifully scanned and organized into separate files. The iMemories platform to download pictures was simple and easy to use, too. I highly recommend iMemories for your precious memories!
The company guides you through the process from start to finish and a human being actually answers the phone to respond to questions!
Our family from the 1930 to 1950 came alive with clarity and I was able to meet my grandmother who died at age 44. Beautiful family memories!
Per a friend's recommendation because of her fabulous experience with iMemories, I decided to risk mailing 75-year-old slides for digitalization. My experience was top notch from beginning to end. The only thing that I was not well informed about from the beginning was the date I would receive the email with my download ready. I was on a tight timeline, but it was only after I submitted my order that I was informed that I was too late for the Father's Day deal; thus, my order would take 2-3 weeks. It barely made my timeline, but not in time to prepare them for a family reunion. Please give an accurate delivery date so we can plan accordingly. I would highly recommend iMemories, with the caveat being that there's no guarantee as to when exactly they will come if the order is urgent.
Despite errors in the conversion it took weeks to get the replacement
Hi Maureen, Thank you for your feedback. The digital conversion can take 2-3 weeks to complete. Your video was reprocesed and online to review in 13 days. As soon as we heard back from you that you were satisfied with the new version of the video, we created a new DVD and shipped everything back to you. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
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