Not only they provided me within 1 minute the full report for my iPhone 5s, but Zisis was also in the Live Chat to explain line by line the whole report! You are great!
When my local CDMA provider "kind of" indicated that my iPhone 6 is unlocked, I needed to confirm for sure since I'm traveling to the far east soon where only SIM cards are used. Appreciate the detailed information provided. The report was timely too! I highly recommend this service and appreciate the detailed information provided.
Hey Randy. It is always great to hear such great reviews from our customers!
Very satisfied with their sense of customer service. I have used this service three times and each time have been involved with a human being on the other end. Very good service for a very reasonable price! If you are planning to purchase a used phone from the internet, INSIST on getting an IMEI (aka ESN) number from the seller so that you can verify the condition of the device using IMEI-index! Thank you again!
Thank you Justin for your nice words. We are very close to finalizing our script to automate all orders, so no more delays from our end! We really take into consideration the satisfaction of our customers and we are doing our best to keep our Customer Support to the highest quality. Certainly, such reviews as yours, boost our confidence that we are on the right track! Thanks again!
Plenty of details to help you get it unlocked but no links to recommended unlock services or even any information about whether or not they offer this service.
Hello David, thank you for your great review. About the links to an IMEI Unlock provider, you are right. We do not include them to our report, but we provide them when a user asks us to unlock their iPhones. But, you are 100% right, we will implement links inside our form, so anyone can check if their iPhones can be unlocked, how much time it will take and its price. Thanks for your feedback!
I paid for the full IMEI check and got an email with a link that had no information in it except my IMEI number. It's a total ripoff...
Hello Paul. I am really sorry for the error of our IMEI Check report. Please send us your Order ID and I will personally provide you a full iPhone IMEI Check (If our Customer Support Team haven't reached you already!). Mistakes would be made and we are really sorry about that. We will do our best to help you and receive exactly what you ordered!
I used to determine if my phone was unlocked. Report indicated that "Locked" was " unknown" Not much help. Sent a reply to provider on weekend. They replied on Monday and gave email that phone was unlocked, and they had an error in their report which they will fix as soon as possible. Also web site said I could get a free check but when I tried it said free was not working so I had to pay. That was aggravating.
Hello, about the free IMEI Check you can send us an e-mail (We can only do that manually). I am sorry for that misunderstanding to our report. As I told you, our developer is working on it and our e-mails and contact form is always there for you to ask any questions about the IMEI Check form and its results!
Hey There,
Its been 13 days as i payed for unlocking my Iphone. Still heard nothing. Venue didn't get a E-mail. Iam a little bit disappointed. Hopefully everything will work out.
Best Regards
Hello Luis. Please send us your IMEI number privately, to track down your order and check its status!
I asked for unlock to my iPhone 4S that showed as clean but came out at the end of the process as blacklisted so my unlock process was not possible that way.
However the policy and term I signed for staed no refund in such case Zissis was extremely supportive and got me refunded for the full amount and I am thankful to him.
This is a FAIR team.
Thanks!
Thanx! Always Fair Play!
Although I a made a mistake and I had send a wrong IMEI number, IMEI-INDEX.COM send me a new report without making a fuss. That is really awesome! Is was also very nice that they e-mailed the reason why there was a delay whit sending the report. Very attentive!
No problem Lina! Thanx for your review!
Company gave me an upgrade because they said it took longer than necessary to get me the report on my phone. But it was still within promised time frame! Amazing.
It is good to know that you stayed satisfied George! Thanx for your review!
Thank You for dealing with my issue promptly the refund was received very quickly as you promised. I wish you luck in your future business. Jigs
Hello Jip. From what I show to your ticket, the refunding procedure is already started. Within the next 1-3 days, you should be able to see the refunded amount to your account. Sorry that we could not successfully fix your iPhone.
Hi I cant seem to get through to anyone there - my 1st submission was cancelled as it too long and was supposed to be resubmitted over 3 weeks ago - which was advised by your guys. I have patiently waited but would now like a refund as its taken too long and i have not received what i paid for. Please help me resolve this issue. Jig
8FH105069J215923L - paypal transaction
Your Transaction ID: 92368824SF985141B
Just learned my phone is unlocked! Thanks! It took them a couple of hours to do it, but it looks like they really care a lot about getting accurate information.
Thank you Katieb. Now we can provide all those information within 60 seconds!
WELL ALL THIS REPORT, BUT RELEASE IS VERY HIGH COST, I thought it would be reasonable, but it was not so.
ANYWAY YOU FOR THE REPORT THAT STILL did not help much, AS COMPELLING TO KNOW YOU CAN UNLOCK And I knew that if they could UNLOCK.
THANKS ANYWAY.
Glad my phone is not blocked or blacklisted... all thanks to your report. Now I know I need to repair the device
Maurice
Hello Maurice. Can you please send us your transaction ID and IMEI number in private to check it manually? An agent will reply to you asap!
I had a few phones that I needed checked, and I got answers for all phones. Except for 2 HTC phones which that was a mistake on my end for not realizing this website was for iPhones only. Despite my mistake, IMEI-Index still did some research for me and provided me with sites that could help with the HTC phones. The service was quick & the information provided for the iPhones was helpful!
Hello Amanda, we will try to implement IMEI Check information for other smartphones as well, but currently we do not support that! I am happy that you stayed satisfied from our services!
I had a EMEA lock on my Iphone and thanks to imei-index its unlocked now so i can use it with every carrier that i want.
Really good help from Zisis,
THANKS GUYS!
Regards,
Roy
No problem! I am happy that we could help you out and solve your locking problem!
I used IMEI Index to check the unlock status of a phone I was planning to sell on eBay. I received excellent service and friendly advice from Zisis, the agent who responded to my request. He/she responded immediately and included more than what I expected in a very nice PDF format. I even asked for advice and he/she was very quick to respond. I am very impressed with the service and my entire experience and I highly recommend IMEI INDEX.
I have used this firm twice to check out an iPhone 4s and iPhone 5 purchased off eBay. Their services have been great. They even supplied a review of the report on the iPhone 5.
Hey Michael! Thank you for your great review! If you need anything else, you can find us through our e-mail or our contact form (or you can ask a question here!)!
For less than $3.00 I found out about my phone carrier status. Great and quick service. There is actually a live person available to answer your questions if you don't understand the report.
Thank you Thuy. Live Chat will be re-activated in a few days. So, you will be able to contact our agents, through e-mail, Live Chat and our Contact form!
Very fast service. I only took 5 minutes to get my report. Zisis was great with all the doubts i had with my iphone report. Would gladly use this service again. Thank you
Happy to help you Rodrigo! For anything you might need, drop us an e-mail!
Overview
IMEI-Index has a rating of 4.7 stars from 96 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IMEI-Index most frequently mention and customer service. IMEI-Index ranks 83rd among Unlocked Phones sites.
We are a group of web professionals who have been in the mobile industry for more than 10 years.
Our goal is to provide our users accurate and up to date information about their iPhones with our iPhone IMEI Check Report.
After many years of involvement in the iPhone world, we found out that things are very confusing for a new user.
It is very difficult to determine exactly the issue of an iPhone and it is a very common thing for an iPhone to have multiple issues, not just one.
This is why we started this service, so you learn all the information of your iPhone.
We are specializing on finding:
1) SIM-Lock Status of an iPhone
2) Network Identification
3) Blacklist Status (Lost, Stolen or pending contact payments)
4) IMEI Replacement (If IMEI/Serial numbers have been replaced)
5) iCloud Lock and Find My iPhone Status
6) Hardware and Technical information about iPhone
7) Warranty Status, Service and Telephone Coverage
Do you have a question? Just contact us and we usually reply within 24 hours.
Business History
During our many years of experience dealing with iPhones, we understood that the main problem of the people we were helping, had a Locked, Blacklisted or iCloud Locked iPhone.
This gave us the idea to use our expertise and knowledge, and help people to avoid purchasing a "Bad" iPhone, and also to help them to identify that is wrong with that iPhone and how to fix it.
IMEI-Index's iPhone IMEI Check service, is able to provide a complete history of an iPhone, which also includes our suggestions for fixing any issues it might have.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
No problem Nadia. Happy I could help you!