IMEI-Index Questions & Answers

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Here’s what consumers have asked with answers from IMEI-Index staff and previous consumers.

51 questions answered
20% answered in 1 day
Question:

What does your tmobile usa blacklist removal actually do?

Answer:

Hello Arryannya. We have a detailed explanation to our website about our T-Mobile USA Unblacklist service: http://www.imei-index.com/remove-blacklist/ - If you want a more detailed explanation, please send us a private message and an agent will get back to you.

By Hamed J., Support
Question:

How long should it take for the results to come back from my imei check?

Answer:

Hello all, During weekdays we can provide the IMEI Check report very quickly. During the Weekend, Apple's GSX servers have random downtimes due to maintenance, so we cannot retrieve the information from them (This is why during weekends we have bigger delays). We are in the process of create a script which will automatically provide the IMEI Check Reports to your e-mail. The whole process should take from 2 to 20 seconds! I hope that we will implement this feature in the next 2 weeks! I want to apologize to everyone that got their reports in more than 30 minutes, we are doing our best!

By Hamed J., Support
See more answers (4)
Question:

How long does it take to receive full iphone imei pdf report?

Answer:

Hey, we have upgraded our system, and now the report will appear within 60 seconds to your computer's screen!

By Hamed J., Support
See more answers (2)
Question:

Can u unlock iphone 5 with factory locked on au kddi (japan)? the iphone is gsm+cdma

Answer:

Thanx for that reply Philip :D Our partner iPhone unlocking company supports a very large number of Mobile Networks. You can contact us to provide you more information!

By Hamed J., Support
See more answers (2)
Question:

I have iphone xr 64gb, blacklisted by rogers networks, it is any solution for remove blacklist

Answer:

Hello Kugan. For the time being there are no services for Rogers Canada network. Sorry!

By Hamed J., Support
Question:

I have got an iphone which is blacklisted and locked to ee uk network, can i get this unlocked ? how much does it cost.

Answer:

Hey Ambadas. It is possible to unlock this iPhone, but after the unlock you will not be able to use it inside UK. There are no services that can remove the Blacklist status from a EE UK iPhone, only the original owner can do that. However, we do not offer unlocking services. If you want us to give you a suggestion, you can send us a private message (We do not want to add any links here).

By Hamed J., Support
Question:

Answer:

Hello Arryannya. No, our services do not require from you to send us your iPhone. Only your IMEI number is needed!

By Hamed J., Support
Question:

Hello. i bought an iphone 8 and found it is icloud locked and blacklisted by at&t usa (lost/stolen). can you help me, please? thank you. klara

Answer:

Hello Klara. ICloud Locked iPhones that are reported as Lost/Stolen cannot get unlocked. Maybe in a few weeks a service will get online. You can send us a message!

By Hamed J., Support
Question:

I bought a iphone 7 + off the internet unfortunately i got the screen fixed it said lost iphone need the imei unblacklisted so i can get into phone

Answer:

Hello Tahj. Can you please be more specific? Your iPhone is blacklisted by a Mobile Network or on iCloud? If it is blacklisted by a Mobile network then you need to tell us from WHICH carrier it got blacklisted. If it is blacklisted on iCloud, then there is not much we can do: S

By Hamed J., Support
Question:

Att blocked my iphones because of disputed charges that i refused to pay and i ended my 12 years of service with them. can you unblock my iphones?

Answer:

Hello Cynthia, There is an AT&T USA Unbar service, which will clear the Unpaid Bills status of your iPhone. You can find this service to the following link: http://www.imei-index.com/remove-blacklist/

By Hamed J., Support

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