iLookGlasses Reviews Summary
iLookGlasses has a rating of 4.8 stars from 920 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 11th among Eyeglasses sites.
Instant Feedback
Very satisfied with quality of the product and the service. They did everything right. Mo problems.
The site was easy, glasses came perfect, the offer to add a second pair at a cheaper rate was a bonus and shipping was ultra fast!
Process was smooth and lenses are great. Glasses don't fit as well as I'd like however as they are too big. I tried to take them into a local optician to see if I could pay them to adjust the ear pieces. Needless to say, they absolutely weren't helpful and wouldn't touch them. So I have been trying to wear the glasses although they are loose and don't fit quite right.
I was very pleased with how my order was handled. I hadn't put in my full script and they informed me right away, I hadn't put also choose the wrong size of glasses for my face. They did a search for several different glasses for me to look at. I couldn't be happier with this company.
I was cautious that these glasses would not be what was advertised but that vanished when I received my first order of glasses. They worked out better than I could believe. I then ordered multiple glasses for other members of the family and some of the prescriptions were quite unusual. I received a follow up email to verify what I ordered which were completed in a decent amount time. The only thing that caused me some concern was shipping was sloooow but that is the problem with Canada Post. Maybe a courier might speed up delivery. This was money well spent.
Watch pictures before making them for glasses. Glad a two or three glasses, I can manage one or two eventually.
Good feeling and I had a fabulous time about the sunglasses I bought
Based on the prescription for eyeglasses, ilook delivered perfect lenses at an affordable price. When in doubt customer service sent us an email for confirmation before preparing the lenses. This is 3rd time we bought eyeglasses from them and very satisfied with their sales and customer service.
The customer service team is very helpful and assisted me in changing my address after a mix-up on my part. They also reached out to ensure that the glasses I ordered were correct as they differed from past orders (I needed a slightly looser pair to wear when experiencing a migraine). Altogether, I would highly recommend this site and look forward to ordering my next pair from them as well!
Très satisfait j'ai dÊjà plusieurs paires de chez ilook
This was my first time ordering glasses online. After some initial getting used to it, the process was quite easy. When my glasses arrived I was surprised at the clarity of the vision as my glasses seemed to be the best I have ever experienced and I have been wearing glasses for 57 years. My wife even was amazed at how better my vision seemed. The frames were a little disappointing in the quality but they were only $49 and being on a very limited budget they will be fine. I will certainly be buying any future eyeglasses from this place. Thankyou
Thank you so much for your kind words and positive comment! We're thrilled to hear that you're happy with the clarity of your vision with your new lenses. Your feedback means the world to us, and we're grateful for your support. If you have any concerns regarding the frames, please feel free to reach out via email at iLook@iLookGlasses. Ca, or LiveChat, or phone at 855.880.0077â we're always here to help!
Shopping for prescription glasses was easier than expected. ILook glasses made it so simple that I have been telling all my friends to check them out. After placing my order they even called me and asked me to please verify my sizing and after I had a family member measure it turned out to be a different size which tells me they really care. My glasses took about 7 days to arrive and I was very pleased with the quality and price.
I will definitely be ordering from them again.
Thank you iLook
Great service and quick. Only thing is I'd love to try on the glasses via webcam before hand to see the look.
Thank you so much for your kind words and positive comment! We're thrilled to hear that you're amazed with your purchase experience with us. Your feedback means the world to us, and we're grateful for your support.
Yes, we have our Virtual Try On mirror on our website that you can use so that you could try on the items via webcam, then you can see how you look when you wear the frames that you select.
If you ever need help regarding our Virtual Try On feature, feel free to reach out â we're always here to help!
They are very comfortable and very lightweight I'm very happy with how they turned out thanks
Easy ordering process, great price and quick delivery, very happy!
It was first time I have ordered glasses online. I measured my old pair of glasses and aimed for very similar dimensions as I knew what I want. It took a couple of weeks to receive my glasses and everything was great. Frames quality is good, lenses are good as well. Just tools some time to get used to my new prescription, that's it.
Thank you for your service. I will return for more and refer you to my friends.
Product was great. Exactly as described. Have to be really careful entering the prescription. If you touch the scroll wheel while a box is highlight it changes values in the box.
Very pleased with the ordering, fast shipping and the price. I am also pleased with the look of my new glasses.
Très bon service,bon prix et rapides merci.Bien fait tel que prescrit.excellent
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- Sitejabberâs sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your kind words and positive comment! Your feedback means the world to us, and we're grateful for your support. Please note that you may exchange the glasses that do not fit you well, and we will take care of the shipping back and forth! We will send you a separate message regarding your order so that we can talk more about it. If you ever need anything else, feel free to reach out â we're always here to help!