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iLookGlassesReviews 1,045

4.7

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iLookGlasses Reviews Summary

iLookGlasses has a rating of 4.7 stars from 1,045 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 10th among Eyeglasses sites.

service
74
value
5
shipping
5
quality
965
This company responds to reviews on average within 3 days

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1,450 reviews

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Canada
1 review
2 helpful votes
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Customer service
January 11, 2023

Excellent customer service...speedy response through email. Highly recommend.

Date of experience: January 11, 2023
Canada
1 review
1 helpful vote
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Happy
January 11, 2023

I was skeptical like the others in the beginning, but the full refund policy makes me feel safer. The processing and delivering were quite fast. I'm happy with the purchase and will come back.

The website has room for improvement though, could have been be more user friendly.

Date of experience: January 11, 2023
Canada
1 review
1 helpful vote
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Great prices
January 11, 2023

Great prices fast service. Easy to order. Awesome!

Date of experience: January 11, 2023
Canada
1 review
2 helpful votes
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I am a long time customer of iLook Glasses. Over the years, each pair has been to spec (which isn't always the case with other online glasses retailers) and arrived quickly.

The glasses and frames are of good quality and I am surprised how scratch resistant they are.

My next pair of glasses will be from iLook Glasses.

Great glasses, great service, great value.

Date of experience: January 11, 2023
Canada
1 review
2 helpful votes
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Fast service
January 11, 2023

Great customer service!
Reliable and quick to response

Date of experience: January 11, 2023
Canada
1 review
2 helpful votes
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Excellent service
January 11, 2023

Used it many times over the years. Was always satisfied with glasses

Date of experience: January 11, 2023
India
1 review
0 helpful votes
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Awesome experience
January 11, 2023

Thank you for great glasses and quick delivery.i am very satisfied with my glasses.

Date of experience: January 11, 2023
Canada
1 review
2 helpful votes
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It was very easy to choose the frames I wanted and the delivery was very fast, I'll be ordering again for sure.

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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Frames
February 2, 2023

When I received the frames and tried them on they were too big for me.

Date of experience: January 11, 2023
Zoey D. — iLookGlasses Rep
over a year old

Thank you for reaching out! Your returned purchase has been completely processed and fully refunded. Please allow 1-2 business days for the refund to be reflected in your account. You may also try to verify your refund with your card issuing bank. Do not hesitate to let us know if you have any questions or concerns!

Canada
1 review
1 helpful vote
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Excellent Prices
January 11, 2023

Had a very easy ordering experience and the prices were very good.

Date of experience: January 11, 2023