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iLookGlasses has a rating of 4.7 stars from 1,045 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 10th among Eyeglasses sites.
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Very pleased with my glasses and the selection and prices are great
This isn't your ordinary online shop that takes your money without helping you spend it on the right items. When I ordered, I was super surprised that they contacted me right away to discuss the frame size and whether it would be suitable for me. Way to go iLookGlasses. I would shop here again.
Received my glasses very quickly and I love them. They were also very affordable.
I purchased these glasses for my brother in England. The website is easy to navigate and once I received my order I shipped them (reading glasses & sunglasses) to my brother. He has told me he is very happy with them. Thanks.
I hate the glasses that have the plastic tips on the end. I had multiple pieces fall off
The glasses that I ordered took the longest to arrive out of the 3 companies I tried out. Worst of all when I put them on they are blurry. I ordered 1 pair of progressives and 1 pair of single vision sun glasses. I can't see clearly from either pair. :(
Thank you for reaching out! We apologize for your missed chat. We were still offline when you sent your message.
We are absolutely happy to assist regarding the issue of your new sets of glasses. We sent you a private message, as well as an email, and we are waiting for your response. Did you receive our messages? We will send you a follow-up email so we can talk more about your new glasses and be able to better assist you.
I have a huge melon head. Ilookglasses has the largest selection of glasses that fit. Customer service is excellent, they double checked with me on size and prescription and always quick response to my questions.
Super easy to use. The glasses fit just like the picture
Was hesitant to order on line but the glasses are perfect. Light, comfortable and the prescription are dead on. Definitely will be a repeat customer. Only issue was we did not get the aviator glasses that were advertised.
I had trouble know what size arms the frames I ordered so now the glasses are too large
The lenses went up a lot and I was disapointed I could not fill my order for prescription sun glasses
Fpr a reasonable price
I've worn glass for 52 years now...and STILL lose or break them (or a foster dog chews them). It is life-altering to be able to log in to my account and order new glasses, which are always in my mailbox SO quickly! Thank you, thank you! Since I discovered iLookGlasses, I think I've ordered...20 pairs? Can you even imagine how much that would cost at an optometrist?
Very easy to order on line with the step by step process. They were delivered quickly and looked great! I will order again when I need or want new glasses.
My all-time favorite place to shop for my glasses. Reasonable price, quality product, and great service.
I must look down a bit to see long distances, not much but could be better
We would like to thank you for reaching out!
We received your response to our email and we will be waiting for your comment via email once you are back.
I am still in the middle of getting I Look Glasses progressive lenses that I just bought looked at an fixed so I can't give you an accurate review
Fast delivery great glasses...super prices. Never buy eyeglasses anywhere else
Answer: We do not direct bill any insurance company, but you would want to pay for your order online first and ask us for a copy of your invoice that you can submit to your insurance company for a reimbursement.
Answer: You may send us a picture/scanned copy of it via email at iLook@iLookGlasses.ca
Answer: If "my favourite" frames are deleted from the list. There is no way to retrieve it. The favourites are in this URL: https://www.ilookglasses.ca/wishlist
Answer: We offer a lens replacement service for frames that were purchased from us before. If not, unfortunately we do not work for them, for on the rare occasion that eyeglasses are damaged during production, we are not able to replace them.
Answer: Yes, our glasses always come with a hard case and a cleaning cloth.
Thank you for reaching out!
We sent you a private message regarding the plastic tips on the end of your glasses so we can talk more about it.
We look forward to hearing back from you soon.