business logo of iLookGlasses

iLookGlasses

Overview

iLookGlasses has a rating of 4.7 stars from 840 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and great prices. iLookGlasses ranks 11th among Eyeglasses sites.

service
73
value
6
shipping
6
returns
3
quality
762
This company responds to reviews on average within 12 days

Instant Feedback

1,450 reviews
How would you rate iLookGlasses?
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Canada
1 review
0 helpful votes
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Excellent
June 14, 2024
Updated review

Painless, ordered, they confirmed the prescription, very easy.

Date of experience: June 4, 2024

I'll let u know when my order arrives
April 20, 2024
Previous review

I'll let u know when my order arrives

Date of experience: April 10, 2024
Canada
1 review
0 helpful votes
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Good value for your money in hard times
January 11, 2023

Replaced old glasses with new prescription!
Ordered with good customer service and my prescription followed to a T.

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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Satisfied
September 10, 2023

Good experience. Order simple to place, timely arrival of order. Glasses a good fit. Will use site again.

Date of experience: September 10, 2023
Canada
1 review
1 helpful vote
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It was very easy to choose the frames I wanted and the delivery was very fast, I'll be ordering again for sure.

Date of experience: January 11, 2023
Canada
2 reviews
0 helpful votes
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Great service and the glasses are great!
August 16, 2023
Updated review

Because of a misunderstanding, I thought I would get a discount on the second pair. Not a problem for my next order.

Date of experience: August 16, 2023

Difficulty in getting discount on second pair
July 24, 2023
Previous review

Difficulty in getting discount on second pair

Date of experience: July 17, 2023
Canada
1 review
0 helpful votes
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It was my first time to order ilookglasses. I always wear it and get some compliments from my friends they said that it looks good on me.

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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Love my new glasses!
March 27, 2023

They fit great! Love my frames and the lenses are amazing. I really appreciate how light they are! Thank you and I will order again!

Date of experience: March 27, 2023
Canada
1 review
0 helpful votes
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Call back feature
September 18, 2023

Order my glasses and got a phone call asking if my measurements where accurate thank God she phoned... received my glasses a couple days later

Date of experience: September 18, 2023
Canada
1 review
0 helpful votes
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Amazing
February 5, 2024
Updated review

Have been buying from them for over 3 years and it is always an incredible experience. I will never buy glasses anywhere else!

Date of experience: February 5, 2024

Consistently excellent service
January 13, 2023
Previous review

I have been buying glasses for my family from Mae for many years. Always great product, service, and attention to detail, not to mention the incredibly low price. Have recommended to many friends/family.

Date of experience: January 13, 2023
Canada
1 review
0 helpful votes
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You are the best ever!
June 13, 2024
Updated review

It was fantastic!
I recommend my family and friends how you were the best choice.

Date of experience: June 3, 2024

The website was easy, let me see the first-order result
April 22, 2024
Previous review

The website was easy, let me see the first-order result. Thank you

Date of experience: April 12, 2024
Canada
1 review
0 helpful votes
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Happy
January 12, 2023

Immediate response to questions and efficient and friendly service. Happy with both quality and price of glasses

Date of experience: January 12, 2023
Canada
1 review
0 helpful votes
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The 2-for-1 sale was amazing.
January 14, 2023

The glasses arrived quickly and ordering them was easy and getting the extra pair for free was a great bonus!

Date of experience: January 14, 2023
Canada
1 review
0 helpful votes
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Great Service!
June 1, 2023

The website was very easy to use. My glasses came quickly and were very affordable! Very happy with my experience!

iLookGlasses attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 2, 2023
Canada
1 review
0 helpful votes
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Love my glasses
August 16, 2023

I love these glasses frame. I had my eye doctor put in my prescription when I got the frames. I have had many compliments on them

Date of experience: August 16, 2023
Canada
1 review
0 helpful votes
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Really good glasses and lenses at a great price
January 11, 2023

The quality of both the frames and the lenses is very good. The price was excellent, especially given my high prescription and astigmatism.

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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Order preparation
January 11, 2023

I was very pleased to receive a validation email asking for my prescription to be sent to be sure that I was accurate with my initial order entry.

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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Great look
October 18, 2023

Easy to work with and happy with results. Glasses look great and enjoying having them to use each day.

Date of experience: October 18, 2023
Canada
1 review
0 helpful votes
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It was very good. Much less complicated than expected. Shipping was a tad longer than expected but was happy when they arrived.

Date of experience: October 20, 2023
Canada
1 review
0 helpful votes
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Wrong
May 19, 2023

2 pairs of glasses had the lenses backwards,readers were made with distance lenses and sunglasses were made into readers

iLookGlasses attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 19, 2023
Zoey D. iLookGlasses Rep
over a year old

Thank you for reaching out. It was nice speaking with you today!
We will wait for your message on June so we can replace your lenses accordingly.

Canada
1 review
0 helpful votes
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Beautiful eye glasses
March 11, 2023

Very Satisfied with my order. Will surely order again next time and I will recommend to my friends too.

Date of experience: March 11, 2023