Overview
iLookGlasses has a rating of 4.7 stars from 840 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and great prices. iLookGlasses ranks 11th among Eyeglasses sites.
Instant Feedback
I have been buying with them since 5-6 years and I am always satisfied with their products and service.
Great glasses. Love the colour of the frames, the fit is great and the prescription was correct. I'll definitely order another set from them.
Great customer service. Great glasses. I got 2 pairs for a great price. I like having variety. Thanks
The glasses frame were comfortable as expected, the lens were nice and clear. Well packaged and fast delivery.
Online great, price great, received products not so great, quality of frames flimsy and not what I order.
It was very easy to use. The glasses came very quickly and the quality was very good for the price. Very good place to buy your glasses from.
I ordered 3 pairs of glasses now. I am very pleased with the quality of the frames and lens. Great price will be ordering from iLookglasses's.
Great experience….it did take quite awhile to get the glasses, but after I called they arrived pronto.
Very pleased. Delivery was just over a week. Prescription as ordered. Great value for quality of eye wear.
The Customer Service representative was very pleasant and provided assistance in selecting a different brand of glasses.
Lenses continue to pop out,frames feel flimsy and loose.Eye prescription is correct.Low price low quality.
Very happy with my glasses and how quickly I received them. The free upgrade to blue blocker lenses was an added bonus.
Filters wouldn't work on my iPad, but otherwise all was good!
Unfortunately didn't have my favourite style anymore but overall a good experience. Chat support was almost immediate. Incredible pricing.
Unfortunately didn't have my favourite style anymore but overall a good experience.
I can't see clearly out of these specs. No problem with my other glasses. Same prescription, different supplier.
I'll be returning them
Thank you for reaching out!
We are happy to assist with your return request. We have sent you an email with the detailed shipping & return instructions.
We will process your return as soon as we receive it and you will be notified via email.
Made mistake in dealing with them they sent me 2 pairs of sunglasses which is what I really did not need
Thank you for reaching out.
It was nice speaking with you! We understand that you have mistakenly ordered the tinted sunglasses lenses.
No problem, we offer a free exchange(https://www.ilookglasses.ca/Satisfaction) so you may return them back to us for lens replacement with the correct lenses that you want for them. We will take care of the shipping back & forth!
We will continue our conversation via email regarding your request for lens replacement.
Repeat customer, smooth process with some checks in place to verify possible mistakes. Fast and easy
Great service overall - they always double check to make sure I have entered the right numbers for my prescription.
Was also surprised how quickly I received my prescription glasses. Will definitely order fro here again.
The price was right but the quality of the frame wasn't too strong. Overall they are very nice and light
Sunglasses are great and all kinds to choose from top quality…
- Visit Website
- Surrey, British Columbia, Canada
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your comment. We do continue to strive to provide better products & services to our customers.
Your replacement glasses are currently underway. We will continue to communicate via email/phone regarding your order soon.