Overview
iLookGlasses has a rating of 4.7 stars from 840 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and great prices. iLookGlasses ranks 11th among Eyeglasses sites.
Instant Feedback
I like the try on your face factor. Found that my frames were smaller than expected. Otherwise good value
Great service, great product, great price. All you need is to know your frame size and have a prescription.
Love my glasses, love the price! Shipping was amazing fast. Glasses are awesome!
Too many overlays/pop ups. Makes irdering on phine impossible.
2 pairs bifocal with transitions lens 406.00. Frames sturdy but a bit rigid. Overall very satisfied.
Easy to use web site. Only suggestion would be to be able to pick glasses by arm length. Order arrived quickly.
Chat was very helpful,ensured that prescription was correct, overall a good experience
Went as expected, I especially like the easy way to confirm prescription, will purchase again
Great website, very helpful and easy to navigate. Very pleased with the glasses I received. Exactly what I needed!
Great website, very helpful and easy to navigate
One pair was not what I was expecting, frames were much smaller than anticipated. My second pair were exactly what I was looking for.
I've been using them for over two years, great selection, great prices and speedy delivery
Got exactly what I wanted for exactly what they said it would cost. Delivery was quick and efficient and the staff were very helpful.
Very good experience really like my new glasses from start to finish the people were very positive i had my glasses in a week
Previous orders have exceeded my expectations. So far the process has been relatively seamless as has been the ordering.
Overall okay. The app won't retain my photo so have to upload from the computer each time. It also won't remember the size specs that I entered so I have to re-input them each time. Previous orders were of good quality and have lasted me for more than five years. My prescription was upgraded and is the only reason why I need to reorder.
Horrible. My glasses were plastic and huge. Pertscription was really off.sent back and no refund yet
I ordered 2 pairs of glasses with the same prescription. One pair I can see well with no issues, the other pair gives me nothing but headaches
Hello there. Thank you for reaching out.
We are more than happy to help you regarding that matter!
We will send you a private message so we can talk more about the one pair of glasses that gives you headaches.
We look forward to your response soon!
I made a mistake when I ordered my glasses so they help me on returning my glasses to reorder the second time got it right this time. Thanks so much.
Easy to order, confirmation order received by the company. Glasses arrived on time as scheduled. Would definitely order again.
Contact Us chat response is quick and informative. Too many options to choose from, the more options the more time spent unfortunately :(
It was very easy to order my glasses and They followed up right away with questions they had. Very pleased with the sevice.
They helped me every step of the way. I am happy with the product
Ease of ordering/reordering... excellent price... quality of product... after sales service (if needed)
Excellent service and great quality prescription glasses. Order was delivered quickly and efficiently.
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- Surrey, British Columbia, Canada
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out through your comment.
We do offer a one-time exchange or a refund for your purchase that do not work well for any reason.
You mentioned that you sent back and no refund yet. We typically provide a prepaid shipping label with Return Merchandise Authorization(RMA) number for returns. Unfortunately, we cannot find your return request nor your return anywhere here on our end. Kindly send us an email at iLook@iLookGlasses.ca with the tracking number of your return so we can better assist you?
We look forward to hearing back from you soon.