business logo of iLookGlasses

iLookGlassesReviews 920

4.8

From the business


ilookglasses.ca
Surrey, British Columbia, Canada
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iLookGlasses Reviews Summary

iLookGlasses has a rating of 4.8 stars from 920 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 12th among Eyeglasses sites.

service
72
value
5
shipping
5
quality
840
This company responds to reviews on average within 1 day

Instant Feedback

1,450 reviews
Virginia
1 review
0 helpful votes
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2veyesglasses
March 9, 2024

Amazing thank you so much for help me also with the measurements.

Date of experience: March 9, 2024
Canada
1 review
0 helpful votes
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Clear
March 8, 2024

Great deal on computor glasses clear with blue blocker

Date of experience: March 8, 2024
Canada
1 review
0 helpful votes
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Awesome experience
March 8, 2024

My whole family is using iLookglasses services. I referred lots of friends and they are also with iLookglasses. Great customer service, great qulaity products and reasonable rates.

Date of experience: March 8, 2024
Canada
2 reviews
0 helpful votes
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Glad to have foynd you
March 8, 2024

Luje my franes, have received compoiments on bith. Great way to reduce cost of prescription eyeglasses. For the first time in my life, I have a glasses "wardrobe."Appreciate the verification of my unusual prescriotiin before proceeding with the order

Date of experience: March 8, 2024
Canada
1 review
0 helpful votes
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Really happy with my new glasses
March 7, 2024

Easy to use website, speedy delivery and beautiful glasses!🤓

Date of experience: March 7, 2024
Canada
1 review
0 helpful votes
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Easy purchase
March 5, 2024
Updated review

Quick delivery very happy with the glasses so far. Light weight and nose pads which I insist on

Date of experience: March 5, 2024

Pretty easy so far
February 4, 2024
Previous review

Pretty easy so far

Date of experience: February 4, 2024
Canada
1 review
0 helpful votes
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They look great and fit me well
March 5, 2024
Updated review

They look great, fit me well and the prescription glasses are just fine. Quick delivery to Quebec.

Date of experience: March 5, 2024

Good service
January 16, 2023
Previous review

Good service, quick delivery, glasses as expected.

Date of experience: January 16, 2023
Canada
1 review
0 helpful votes
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Great choices
March 5, 2024

The image shown on your face is somewhat distorted for colour. I would have been bolder.

Date of experience: March 5, 2024
Canada
1 review
0 helpful votes
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Love it
March 5, 2024

Loved the process. It was very easy, simple process. Quick responses if communication through email is required. They glasses arrived quickly. Very happy and satisfied.

Date of experience: March 5, 2024
Canada
1 review
0 helpful votes
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The practitioners and doctor were very professional and attentive with my appointment! My new glasses have great clarity and fit N I'm very happy with them!

Date of experience: March 5, 2024
Canada
1 review
0 helpful votes
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Satisfied with glasses
March 4, 2024

I am satisfied with my purchase I will order again.

Date of experience: March 4, 2024
Texas
1 review
0 helpful votes
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So far it's been great thanks for all the glasses for a cheap price to my door compared to dealing with in house Eyewear dealers 5 pairs for 500. Can't complain about that especially in today's economy thanks again

Date of experience: February 29, 2024
Canada
2 reviews
0 helpful votes
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Slightly disappointed
February 28, 2024
Updated review

One pair was not what I was expecting, frames were much smaller than anticipated. My second pair were exactly what I was looking for.

Date of experience: February 28, 2024

Great every time
November 16, 2023
Previous review

I've been using them for over two years, great selection, great prices and speedy delivery

Date of experience: November 16, 2023
Canada
1 review
1 helpful vote
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Fantastic experience from start to finish!
February 26, 2024

The entire process of selecting and purchasing the glasses was as simple and smooth as possible. The selection of styles, and options for the glasses was excellent, and making the choices was simple. Adding my prescription was an easy upload. The order was placed on a Wednesday, the order shipped Friday and they were delivered Monday, incredibly fast. The glasses themselves are good quality and the optional features all correct. It couldn't have gone better!

Date of experience: February 26, 2024
Canada
1 review
0 helpful votes
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Very easy and reliable
February 25, 2024
Updated review

Need more options for frames as that seams to be the one problem with Ilook. Staff, and the process is 10 out of 10. I get my order reviewed and sent fast and never have I had issues with them. I would like more options however

Date of experience: February 25, 2024

Easy and fast
May 17, 2023
Previous review

Easy and fast

Date of experience: May 17, 2023
Canada
3 reviews
0 helpful votes
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Awesome
February 24, 2024
Updated review

Easy to use web site. Only suggestion would be to be able to pick glasses by arm length. Order arrived quickly.

Date of experience: February 24, 2024

Quick and easy
April 24, 2023
Previous review

Quick and easy.

Date of experience: April 24, 2023
Canada
1 review
0 helpful votes
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Shopping from home on my time was nice.
February 22, 2024
Updated review

Nice options, like the try on. Received product in good time, nice case and cloth. Frame of one light weight but can see as expected (quality matches price). The other pair the frame and nose piece do not work with my prescription which I there was no way I would know that when ordering. The "guaranteed return" is not true - there is an automated response to keep trying and make them work.

Date of experience: February 22, 2024
Zoey D. — iLookGlasses Rep
over a year old

Thank you for reaching out. Your words are important to us as we continue to strive to improve our product & services.
We determine possible solutions for each type of issue with the glasses. If the steps provided do not fix the issue, we do offer Satisfaction Guarantee.
We were also waiting for your response to our email regarding your new frame choice, then we will make your exchange order.
We will send you a follow-up email and continue with our conversation there so that we can talk more about your return/exchange order.


Nice options, like the try on
November 24, 2023
Previous review

Nice options, like the try on. Good filter

Date of experience: November 24, 2023
Canada
1 review
0 helpful votes
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Replacement Glasses
February 22, 2024
Updated review

Very easy to go online choose the frames and add to my basket was over all very easy and simple, the tryon screen was very useful! All in al outstanding site and great to do business with very please

Date of experience: February 22, 2024

Hard to get around on my iPad log in was not easy and...
March 6, 2023
Previous review

Hard to get around on my iPad log in was not easy and editing prescription was not intuitive
Looking at glasses picking a pair add second pair it goes to women's? Why?. Just not easy very clunky site

Date of experience: February 26, 2023
Canada
1 review
0 helpful votes
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Good deal
February 18, 2024

It was quick and easy to order. The glasses fit with a little minor adjustment.

Date of experience: February 18, 2024
Canada
1 review
0 helpful votes
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Will shop again.
February 18, 2024

Great service, great product, great price. All you need is to know your frame size and have a prescription.

Date of experience: February 18, 2024