iLookGlasses has a rating of 4.8 stars from 920 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 12th among Eyeglasses sites.
I ordered 2 separate pairs of glasses. The order came in faster than I thought it would. Both glasses are perfect. 10/10 would order again in the future.
This was the first time I have ever purchased prescription glasses online. Although I had a few difficulties, I was able to chat with someone immediately and they handled my problems to more than my satisfaction.
I am very pleased with my two pairs of prescription glasses, one of which are sunglasses. I would most certainly use this company again.
I love the ease of online (Canadian) shopping. Very pleased with the ability to view glasses on my face without having to leave my couch. Beautiful glasses and website fairly easy to navigate.
I enjoyed the human help
She was polite and efficient
Got my glasses very quickly
Always received prompt email replies from our questions and great service
I've ordered a couple of pairs the last few years and have been completely satisfied.
I have never ordered glasses online before - they look amazing! GREAT price for 2 pairs! Highly recommended!
The frames did not hold up. I guess that's why they were cheap. Buyer beware
Selecting glasses is cumbersome. The view of the glasses is not clear. The selection for men is not great. When you have the glasses in the cart you are unable to rotate the glasses any longer. I would recommend that the images of the glasses be of higher definition and clear. I would recommend the option of offering the frame length of 53.
Selecting glasses is cumbersome. The view of the glasses is not clear. The selection for men is not great. When you have the glasses in the cart you are unable to rotate the glasses any longer
I needed new prescription sunglasses. Once I had them picked out and in my cart there were deals for more. I ended up getting a new pair of eyeglasses for $25 as well. They came and both were great. The ability to return if needed gave me comfort but the "try on" feature does work well for determining which shape best suited me.
Very pleased with service.Will purchase again.Will recommend to others.
Terrible,confusion,unable to buy what I needed
I was a bit skeptical as I had never placed an order over the internet like this before. Everything went well, the galsses are perfect and I even went back and ordered my sunglasses. Easy as can be. Thank you iLookGlasses.
Great site, easy to use. Friendly service! I have used them 4 times now and I will be using them in the future. Can't beat the quality and price :)
Fifth time buying maybe more, with the high cost of living it's a great choice.
Stop paying hundreds of dollars more for glasses at established big box dealers. Two pairs for 150$ plus free sunglasses.
I ordered two pairs of glasses. Shipping was quick. Prices are good. I had a problem with my sunglasses so I called customer support. They suggested I adjust the nose pads, It worked! I will order again.
I'm just unsure about the sizing. I'm a little worried they will be too big or small.
This is the 5th time I have used this company over about 8 years without any problems.
I Live in Quebec, Canada. Here you can't find any brick and mortar optometrist that will sell you glasses for less than 500$! My insurance only refund 150$ per 2 years! With I Look Glasses I can afford two pairs of glasses for less than that! They have high quality product, the lenses are spot on! At least for my simple prescription. I highly recommend them!
Fantastic shopping experience and lightning fast delivery! Would recommend iLook to anyone looking for new glasses and isn't interested in paying an arm and a leg for designer frames
Great product, excellent prices, fast delivery, prompt customer service.
Great selection and prices. Excellent service.
It was reasonable easy. Chat response was quick and very helpful.
They fit perfectly, there is no glare. Ordering was easy. Customer service was excellent and very responsive. I've got a great pair of glasses. Thank you.
Answer: We do not direct bill any insurance company, but you would want to pay for your order online first and ask us for a copy of your invoice that you can submit to your insurance company for a reimbursement.
Answer: You may send us a picture/scanned copy of it via email at iLook@iLookGlasses.ca
Answer: If "my favourite" frames are deleted from the list. There is no way to retrieve it. The favourites are in this URL: https://www.ilookglasses.ca/wishlist
Answer: We offer a lens replacement service for frames that were purchased from us before. If not, unfortunately we do not work for them, for on the rare occasion that eyeglasses are damaged during production, we are not able to replace them.
Answer: Yes, our glasses always come with a hard case and a cleaning cloth.