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iLookGlassesReviews 920

4.8

From the business


ilookglasses.ca
Surrey, British Columbia, Canada
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iLookGlasses Reviews Summary

iLookGlasses has a rating of 4.8 stars from 920 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 12th among Eyeglasses sites.

service
72
value
5
shipping
5
quality
840
This company responds to reviews on average within 1 day

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1,450 reviews
Canada
1 review
0 helpful votes
Follow Robert Z.
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Best website for ordering glasses
May 7, 2024

I ordered 2 separate pairs of glasses. The order came in faster than I thought it would. Both glasses are perfect. 10/10 would order again in the future.

Date of experience: April 25, 2024
Canada
2 reviews
0 helpful votes
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Excellent and timely customer service.
May 7, 2024
Updated review

This was the first time I have ever purchased prescription glasses online. Although I had a few difficulties, I was able to chat with someone immediately and they handled my problems to more than my satisfaction.
I am very pleased with my two pairs of prescription glasses, one of which are sunglasses. I would most certainly use this company again.

Date of experience: April 25, 2024

I love the ease of online (Canadian) shopping
March 2, 2024
Previous review

I love the ease of online (Canadian) shopping. Very pleased with the ability to view glasses on my face without having to leave my couch. Beautiful glasses and website fairly easy to navigate.

Date of experience: March 2, 2024
Canada
1 review
0 helpful votes
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Was able to send our prescriptions and they corrected any errors no problems. Good work!

Date of experience: April 25, 2024
Canada
1 review
0 helpful votes
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It went very well
May 7, 2024

I enjoyed the human help
She was polite and efficient
Got my glasses very quickly

Date of experience: April 25, 2024
Canada
1 review
0 helpful votes
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Helpful staff
May 7, 2024
Updated review

Always received prompt email replies from our questions and great service

Date of experience: April 25, 2024

I've ordered a couple of pairs the last few years and...
March 31, 2023
Previous review

I've ordered a couple of pairs the last few years and have been completely satisfied.

Date of experience: March 31, 2023
Canada
1 review
0 helpful votes
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Great product!
May 7, 2024

I have never ordered glasses online before - they look amazing! GREAT price for 2 pairs! Highly recommended!

Date of experience: April 25, 2024
Canada
1 review
0 helpful votes
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Get what you pay for
May 7, 2024

The frames did not hold up. I guess that's why they were cheap. Buyer beware

Date of experience: April 25, 2024
Canada
1 review
0 helpful votes
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Excellent Glasses for Good Value
May 7, 2024
Updated review

Selecting glasses is cumbersome. The view of the glasses is not clear. The selection for men is not great. When you have the glasses in the cart you are unable to rotate the glasses any longer. I would recommend that the images of the glasses be of higher definition and clear. I would recommend the option of offering the frame length of 53.

Date of experience: April 25, 2024

Selecting glasses is cumbersome
April 2, 2024
Previous review

Selecting glasses is cumbersome. The view of the glasses is not clear. The selection for men is not great. When you have the glasses in the cart you are unable to rotate the glasses any longer

Date of experience: March 23, 2024
Canada
1 review
0 helpful votes
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Makes you want to buy more
May 7, 2024

I needed new prescription sunglasses. Once I had them picked out and in my cart there were deals for more. I ended up getting a new pair of eyeglasses for $25 as well. They came and both were great. The ability to return if needed gave me comfort but the "try on" feature does work well for determining which shape best suited me.

Date of experience: April 25, 2024
Canada
1 review
0 helpful votes
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Price and quality excellant
May 7, 2024
Updated review

Very pleased with service.Will purchase again.Will recommend to others.

Date of experience: April 25, 2024

Terrible,confusion,unable to buy what I needed
March 31, 2024
Previous review

Terrible,confusion,unable to buy what I needed

Date of experience: March 21, 2024
Canada
1 review
0 helpful votes
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GREAT SERVICE!
May 8, 2024

I was a bit skeptical as I had never placed an order over the internet like this before. Everything went well, the galsses are perfect and I even went back and ordered my sunglasses. Easy as can be. Thank you iLookGlasses.

Date of experience: April 24, 2024
Illinois
1 review
0 helpful votes
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Returning customer
April 30, 2024

Great site, easy to use. Friendly service! I have used them 4 times now and I will be using them in the future. Can't beat the quality and price :)

Date of experience: April 20, 2024
Canada
1 review
0 helpful votes
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The only place I buy glasses
April 25, 2024
Updated review

Fifth time buying maybe more, with the high cost of living it's a great choice.

Date of experience: April 15, 2024

Stop getting ripped off
June 12, 2023
Previous review

Stop paying hundreds of dollars more for glasses at established big box dealers. Two pairs for 150$ plus free sunglasses.

Date of experience: June 12, 2023
Canada
3 reviews
9 helpful votes
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Excellent service
April 26, 2024
Updated review

I ordered two pairs of glasses. Shipping was quick. Prices are good. I had a problem with my sunglasses so I called customer support. They suggested I adjust the nose pads, It worked! I will order again.

Date of experience: April 15, 2024

I'm just unsure about the sizing
April 13, 2024
Previous review

I'm just unsure about the sizing. I'm a little worried they will be too big or small.

Date of experience: April 3, 2024
Canada
1 review
0 helpful votes
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Insight
April 22, 2024

This is the 5th time I have used this company over about 8 years without any problems.

Date of experience: April 12, 2024
Canada
2 reviews
0 helpful votes
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The best place to get precription glasses
April 23, 2024

I Live in Quebec, Canada. Here you can't find any brick and mortar optometrist that will sell you glasses for less than 500$! My insurance only refund 150$ per 2 years! With I Look Glasses I can afford two pairs of glasses for less than that! They have high quality product, the lenses are spot on! At least for my simple prescription. I highly recommend them!

Date of experience: April 11, 2024
Canada
1 review
0 helpful votes
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Outstanding value for the money
April 19, 2024
Updated review

Fantastic shopping experience and lightning fast delivery! Would recommend iLook to anyone looking for new glasses and isn't interested in paying an arm and a leg for designer frames

Date of experience: April 9, 2024

I love iLOOKGLASSES!
January 15, 2023
Previous review

I love iLOOKGLASSES!

Date of experience: January 15, 2023
Canada
1 review
0 helpful votes
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Great!
April 18, 2024
Updated review

Great product, excellent prices, fast delivery, prompt customer service.

Date of experience: April 8, 2024

Great selection and prices
July 11, 2023
Previous review

Great selection and prices. Excellent service.

Date of experience: July 11, 2023
Canada
1 review
0 helpful votes
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It was reasonable easy
April 15, 2024

It was reasonable easy. Chat response was quick and very helpful.

Date of experience: April 5, 2024
Canada
2 reviews
0 helpful votes
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I love my glasses.
April 10, 2024

They fit perfectly, there is no glare. Ordering was easy. Customer service was excellent and very responsive. I've got a great pair of glasses. Thank you.

Date of experience: March 31, 2024