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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I was excited to try these products. But as soon as I submitted my request for the makeup and paid shipping. There was no way to opt out of replacement shipments. Don't care for this at all. Requested my order to be cancelled
Ordering is easy and the products do not disappoint!
I love the quiz and how deep into it gets to be able to upload pictures to get the best of the best!
My products are always delivered on time. From pencils to foundation works great for me. I love these products. I only purchase ll Makiage, no need to look elsewhere.
I have been deployed since 2021, and this is the BEST makeup (and only!) that I have used. Ordering is simple, color-matching is spot-on, and the products are amazing - lightweight and flawless!
I'll be surprised if this makes it onto the site but my experience was not at all like the girls you see applying their perfect matched makeup. I received the full coverage foundation And it is heavy. My color did not match at all and the foundation seemed to amplify all the lines on my face. I really wanted this product to be amazing and maybe it I had went with the lighter coverage foundation it would have been better. Unfortunately it was not the case for me. And to add to my frustration the site doesn't seem to warm well making it very difficult to make the return. I've tried at least a dozen times and still no luck. Hope this helps.
I order and paid for order*******.
I order and canceled an hour later order *******. They act like they don't understand. I want them to give reimburse my money for the 2nd order they took out. I don't want credit to buy something else from them.
It's always easy to order or scroll through products! Haven't been disappointed in any item I have received!
It's unbelievable how great this product is! I currently use the After party full coverage foundation. There has been nothing out there that I've tried that matches my skin with the full coverage that I desperately need. Love the product not changing it for anything.
I absolutely LOVE my new foundation! Perfect match! I don't normally wear foundation every day but, IL MAKIAGE has changed that. I don't even know I'm wearing it. It's so smooth & light, feels like nothing is on my face. Yes, I'm a new customer!
Customer Service is always pretty quick with getting back to you! And the Products, & Quality, is well worth the price. Thanks Again!
*Repeated Customer*
Yvonne Denney@
Limitless Glamtique.
Like always it was very easy to order and get what you need
I received an email asking about the product I ordered. I wasn't going to complain, but I did tell them that the pump was broken, making the product difficult to use. No questions asked, they simply sent out a replacement! Now that is good customer service!
The foundation that I ordered came without a pump on it I double checked it to make sure I didn't twist it off by accident. The pump is nowhere there the stem is in the bottle I provided pictures of both the bottle as well as inside the. The rep was very professional, and very kind and resolved the issue. Thank you!
I loved Lipstick, It lasts for longer time. I love the shade
Perfect coverage and a flawless finish. Foundation lasts all day with out clumping.
LOVE hearing this!
I love the foundation but the service sucks. I have so many issues with delivery and the subscription
I also ordered the makeup to try for 14 days, I was charge the full amount before the 14 day trial was over. I did not request to receive any products on auto ship. They sent an email stating customers love the serum and sent an order to me - that I NEVER ORDERED and charged me for it. The product was never opened and shipped back to them immediately. I have sent several emails to request a refund - I don't have the product and I am getting the run around with emails to resolve the issue. There is NO Customer Service Number to call to resolve issues or to ask questions about products. POOR BUSINESS ETHICS. PLEASE REFUND MY MONEY FOR A PRODUCT I NEVER ORDERED AND SENT BACK WITHOUT OPENING. I do like the foundation, but will never order again due to poor customer service.
Easy to order. And I love the foundation. It matches my skin tone and goes on smooth.
I will keep purchasing it.
We love a Maximalist!
I spend a f*ck ton of money on products and have been chasing a product that could help me exfoliate and improve my skin texture without having to look like a hot pile of crap during the process. I am instantly more hydrated and my pores are less visible. It turns out I don't have to shed like a snake in summer to look better. The layer of skin that I'm currently using looks amazing! I will be spending way more than I should buying everything this company makes. They make a toilet plunger and I will buy 4. Shut up and take my money.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.
Bet you look fab in it!