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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Foundation color was spot on and the coverage is great. Amazing how light feeling it is on the skin to do such a wonderful job coverage
I applied as directed and I didn't have any other result than the product looked like white paint on my skin and when I touched it it kind of peeled/pilled off.
The company was very kind to help me work with my return and find another product. I will try another product and have told several friends.
I had a try before you buy and you guys did not honor that…you took my money…also I ordered something by mistake and in seconds I emailed you to return my money and you still HAVENT….
Thought it would be rubbish but gave it a crack anyway … LOVE IT and perfect colour. Question where easy to answer and I am very pleasantly surprised at how nice it feels on my face.
My truly loved my foundation despite the color being alittle pale, I did reach out to customer service and they wrote back almost immediately and wanted to work with me on my issue. I felt like they generally did want to make things right with my recent order. I have recommended the product with friends and family. And will absolutely be a repeat customer for years to come I hope!
I loved the product, but the shade was a little to light. She sent me the better match after asking me more questions. Will definitely re order!
The order did not allow me to provide a shipping address. We have two homes, so need to verify address.
Customer service did respond quickly, so hope that worked.
Didn't receive my order but.my account was charged 49$
I am using Power recharge cream from last 3 weeks and it has cause lot of acne on my face.also whenever i use foundation it causes more acne.i was having lot of hopes from these products but i am very disappointed
I had difficulty figuring out how to get the 20 percent and missed it
I have ordered and used a few different products from ILMakiage and have always received exceptional customer service, the products are high quality and do not cause any irritation on my skin. They send occasional emails for savings on products I have used and this allows me to try other ones at a discounted price. I love the trial period and I took advantage of this and found I did not like the way the liquid foundation smelled. I sent it back and recieved a refund with no issues or problems throught the whole process. I do not usually give 5 stars but this company and their products deserve it!
The foundation I had originally ordered was not the right fit. Jordan processed a new order quickly and was very friendly and professional. It's great that we have the chance to try another color if the first one ordered doesn't look right.
This is an addition to my earlier review. Il Makiage finally got my problem solved and credited my account. I do like their makeup, so I may order again.
Always great communication. Superfast responses and shipping. Freebies! Hilarious comments and emails. What's not to love? Once they forgot to send my freebie. The next day I get notice that they're sending it and they give me an additional savings coupon! And who else gives you full size freebies with a purchase? Love this company. Love every product they have sent me!
The shade match was completely wrong even if I took the quiz 10 times
I am very quickly falling in love with this company and it's amazing products. So easy to order and fast shipping and all the free products to try! My first purchase was the foundation and I was so shocked of how PERFECT the shade was for me. That has never happened to me before. I'm so blessed!
Hi, I am a retired fine arts teacher. Now I dedicate myself to gardening, I like to take care of my plants, so when I am under the sun for a long time I have to take better care of my skin. These products from ilmakiage has good reviews so I decided to give it a try.
I have to tried the product before I can give a review but the process for the order was good
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.