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I Fly First Class

Overview

I Fly First Class has a rating of 4 stars from 1,367 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with I Fly First Class most frequently mention customer service, travel agent and good deal. I Fly First Class ranks 589th among Travel Agency sites.

service
3
value
2
shipping
2
returns
2
quality
3

Instant Feedback

29 reviews
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Olivia J.
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It's my first time booking with Iflyfirstclass and I wasn't sure what response I would get from them when I emailed a concern about a booking I had made. I couldn't have been more pleased, they called the airline directly and the issue was resolved, and afterwards Victor proactively contacted me to check if everything was now ok. I have total trust in IFlyFirstclass as reliable company that cares about the customers it works on behalf of.

Date of experience: February 27, 2020
Bernice R.
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I used I Fly First Class for the first time and was wowed by the experience. The customer service I received was great. I received the tickets right on time, and every potential pitfall was avoided. This was the smoothest trip I've ever gone on. You should try out I Fly First Class too!

Date of experience: April 6, 2017
Francesco F.
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Thank you so much for the detailed response and your professionalism. I had a crazy situation with my ticket and Dmitry, as well as Den, were so helpful in taking extra time and care of getting the situation with Asiana fixed. Due to their effort and knowledge, I still was able to make the flight. THANK YOU!

Date of experience: May 9, 2018
Ms G.
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I wasn't sure the easiest way to book my travel to Asia. There are so many agencies and ways to book travel that it can be overwhelming. A colleague told me to call IFFC and I was able to just tell them what I needed. It was much easier than arranging it myself.

Date of experience: December 21, 2016
Cheryl D.
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I needed to fly to China for business, but I needed to travel soon and as economically as possible. All I could find were crazy multi-stop trips at terrible times or business class tickets that were astronomical. It was a gift to find Dennis at IFFC. He is so knowledgeable and patient, answering my millions of questions patiently and expertly. He even gave me a few useful tips for maneuvering through the various Chinese airports. I will recommend IFFC to everyone I know!

Date of experience: February 24, 2017
Marcuz N.
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I had a flight reservation to Asia but because of COVID-19 had to cancel my plans. The representative I spoke with was very helpful. He was able to help me cancel my flight with no hassle. He was able to explain my options as far as getting a flight credit or get a refund. Ended up getting a refund.

Date of experience: April 24, 2020
Anna S.
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Dmitry is very professional, responsive and grate to work with. He got ma grate price for my flights and when I had emergency end need it to change my date of departure, I sent him an email and on Saturday and he worked very hard to get me new flight for Monday. This was international flight to Jakarta and it is not easy to get there as is, but he was able to get me the Monday flight with all the criteria I was asking for :)

Anna S.

Date of experience: June 7, 2016
Gregory R.
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We were so grateful to Iflyfirstclass
April 13, 2020

We were so grateful to Iflyfirstclass. Because of coronavirus, our flight going back to the US was cancelled. We know that there is going to be a lockdown soon and we were worried to be stuck in Europe. Dmitry really did what he can to look for an alternative flight for us. We are really thankful.

Date of experience: April 13, 2020
Peter P.
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We found IFFC so easy to use when we booked a recent business trip. We were lucky to make contact with Den Kon at IFFC, and he was so attentive while we made our travel arrangements. We planned to travel via business class, but he got us upgraded to first class at no extra cost. He also managed to snag some perks for us that made our trip even more productive. I cannot recommend IFFC enough for its ability to provide outstanding service. It's the perfect combination of efficient travel planning and terrific first class and business class deals.

Date of experience: April 13, 2017
Jingsheng L.
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Got really frustrated when was searching for a good deal to Beijing during Thanksgiving. At this time all flights were super expensive, maybe 2x or 3x the regular price. Then got to the site IFFC and submitted the request. Got the call back an hour later. The agent was very experienced and offered me several solutions. Finally, I chose the seats and the time. It was very affordable price and convenient.

Date of experience: December 3, 2016
Nina T.
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I'm glad we found iflyfirst through a friend
September 1, 2020

I'm glad we found iflyfirst through a friend. Due to covid, prices to Croatia were extremely high. Dmitry was able to get us a great deal on Lufthansa first class and we really enjoeyd our first trip

Date of experience: September 1, 2020
Virat B.
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IFFC helped us book our recent business trip, and the process could not have been easier. Den Kon was our travel agent with IFFC, and he kept in touch with us throughout the planning process. He got us upgraded to first class from business class, and he found some extras that made the trip even more fruitful. I could not have found a more service-oriented travel service. I absolutely recommend IFFC to anyone who wants to travel in business or first class but wants to save money doing it.

Date of experience: February 23, 2017
Joshua Z.
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Due to the coronavirus outbreak, we have to cancel our flights to Europe. This is actually our first time to book flights with a 3rd party ticketing company. To be honest, because of all the negative comments I saw online about 3rd party ticketing companies, I felt worried about the cancellation. But IFlyFirtClass proved them wrong. I spoke to Dmitry and he processed the cancellation right away, no questions asked. I thought the process is going to be a pain in the neck but I was wrong. Kudos to iflyfirstclass!

Date of experience: March 16, 2020
Bruce G.
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I Fly First offered many reasonable prices for air fare. I wasn't really sure where I wanted to travel so I called their costumer service. It really isn't their job to help me decided where to go, their job is pretty much to help me get there. However,Donna I spoke with was more than happy to share her experience to Spain. So that is where I went. The tip was amazing and I am so thrilled I used I Fly First Class. I got an amazing experience.

Date of experience: January 22, 2016
Jane S.
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I needed to fly from New York to Asia but needed to stop in Europe on the way back. I Fly First Class' Donna found me fabulous deals on several different options. My trip was excellent, I save a lot of money, and I really appreciate all of the expertise Donna put into my trip.

Date of experience: April 13, 2017
Alondra D.
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There are very few times that people can say they got a fantastic service at a great price. After they helped with my ticket purchase, I can say this with confidence about IFFC
Questions asked were answered in a very simple manner that I could understand. Tickets I needed were found in a very short time.
If you have to trust somebody then I recommend Donna at IFFC

Date of experience: September 13, 2017
Alexis J.
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I fly first class helped us to plan a business trip. I couldn't have think for a better agency to work with. Den Kon stayed in constant contact with me during the whole booking phase. He helped us with upgrades from business to first and extras to add to the trip.
I recommend I fly first class to anyone looking to book a trip and to save money!

Date of experience: October 29, 2016
Mark W.
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Great service!
November 26, 2017

Great service! All travel agents at IFFC provide an impeccable attention to detail and quality customer service. Every time I have to travel, I call IFFC, because I know that I will get the best deals possible. Highly recommend.

Date of experience: November 26, 2017
Ashton P.
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So glad a friend of mine recommended to contact Den from IFFC. Later, I realized how much easier is to get tickets through them, instead of booking it myself.
Not wasting my time again, especially I when am getting the best seats for the best price with Den's help.

HIGHLY recommend IFFC to all.

Date of experience: November 14, 2016
Christoph W.
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IFFC's service is professional, attentive and affordable, and I wouldn't expect anything else from the company's knowledgeable travel advisors. I was in a bit of a hurry when I called Den, but he quickly got the information he needed and had my business class ticket ready for me later that same day. I will definitely use IFFC for all of my upcoming business travel.

Date of experience: February 18, 2017