website thubmnail of iFixit

iFixit

How would you rate iFixit?
grey star
grey star
grey star
grey star
grey star
New York
1 review
0 helpful votes
Follow Michelle M.
Unfollow Michelle M.
Send Message
Share Review
Report Review

LOOOOOOVE ifixit!
August 14, 2016

I found ifixit a couple of years ago through my job at Cornell and, since then, I've relied on it for information and solutions to all my Macintosh repair and troubleshooting issues.

Date of experience: August 13, 2016
Texas
1 review
1 helpful vote
Follow Ben R.
Unfollow Ben R.
Send Message
Share Review
Report Review

They sent me two different screens. Both were broken and the second one blew my GPU. After bricking my phone, they refused to refund me for their faulty parts.

Date of experience: May 10, 2017
Colorado
1 review
0 helpful votes
Follow Joshua G.
Unfollow Joshua G.
Send Message
Share Review
Report Review

First Rate
December 8, 2018

Ifixit has been a godsend. I've saved time and money by doing computer repairs myself. The instructions are easy to follow and the tools provided are inexpensive and high quality. Thank you, iFixit!

Date of experience: December 7, 2018
South Carolina
1 review
0 helpful votes
Follow Jonny S.
Unfollow Jonny S.
Send Message
Share Review
Report Review

Didn't work
October 24, 2018

Tool did not work on an xps 13, only messed up the jack and the surrounding plastic. Will now need a professional service to remove the piece and hopefully save the headphone jack.

Date of experience: October 24, 2018
Arizona
1 review
0 helpful votes
Follow Conner O.
Unfollow Conner O.
Send Message
Share Review
Report Review

Fantastic!
June 26, 2018

Fantastic as always! Ive been using ifixit for almost a decade now and they always have top-notch guides and parts, which come in a beautiful package as well!

Date of experience: June 26, 2018
New York
1 review
0 helpful votes
Follow Air M.
Unfollow Air M.
Send Message
Share Review
Report Review

Great products!
May 29, 2018

It was so easy to replace my iPhone6 battery and screen. No instructions were included but it was easy to find what I had doubts about on other YouTube channels. Pleasant experience

Date of experience: May 29, 2018
Arizona
1 review
0 helpful votes
Follow Jim N.
Unfollow Jim N.
Send Message
Share Review
Report Review

Ive used iFixit for several battery replacements, and they always go really easy due to iFixits quality and informative information provided. They also have Great quality products.

Date of experience: June 25, 2018
Canada
1 review
0 helpful votes
Follow Nevin S.
Unfollow Nevin S.
Send Message
Share Review
Report Review

An apple authorized repair centre was going to charge $750+CAD to fix a blown speaker in my MacBook Pro, a $30 replacement speaker and $30 ifixit tool kit and about 15 minutes is all it took to do this repair myself.

Date of experience: October 26, 2018
South Carolina
1 review
0 helpful votes
Follow Manfred D.
Unfollow Manfred D.
Send Message
Share Review
Report Review

I ordered the replacement charging port for a friend's iPhone 5s that would not charge. The parts were exactly as described and the instructions provided on the website were exceptionally detailed.

Date of experience: June 20, 2018
Texas
2 reviews
0 helpful votes
Follow David S.
Unfollow David S.
Send Message
Share Review
Report Review

500GB SSD swap
October 11, 2020

Very easy to swap out with the kit. I'm up and running fast with the new upgrade. The instructions on the website were easy to follow. Worth every penny!

Date of experience: October 11, 2020
Michigan
1 review
0 helpful votes
Follow John H.
Unfollow John H.
Send Message
Share Review
Report Review

I found the parts and the repair guide to make my own repair. No one else had my parts and the prices were reasonable. The parts have a one year warranty also.

Date of experience: June 9, 2016
New Jersey
1 review
0 helpful votes
Follow Narendra R.
Unfollow Narendra R.
Send Message
Share Review
Report Review

I purchased my MacBook Air part and I want return this part it prices $ 100 i call a lots of times but no reply and email me look like this ifixit frod company they Chet with customer not good service Thank you narendra Rana

Date of experience: October 17, 2022
Pennsylvania
1 review
0 helpful votes
Follow Patrick K.
Unfollow Patrick K.
Send Message
Share Review
Report Review

Saving me hundreds
March 25, 2020

Instead of buying a new phone or spending money on repairs, I can troubleshoot to see if problems can be fixed, how much my cost will be, order verified parts and tools, and then follow simple directions in both video and step by step webpages to perform the work myself. Parts can be cheaper other places, but if you order everything you need all at once the shipping is low and mostly covers the difference. Do you need to be super skilled? No, just patient with yourself learning new (and valuable) skills. If you have questions, every instruction page has comment, every step on the page has comments, every device has a forum, and they are all well moderated. I've replaced the battery and screen on my wife's iPhone 6s. The cheapest toolkit comes with excellent quality magnetic-tipped bits and tweezers. My best advice is to read, read, and read some more before, buying parts, actually starting the repair, and worrying that you did something wrong once you are done. Sometimes you just have to let the phone charge a little while before it will boot properly...

Date of experience: March 25, 2020
Canada
1 review
0 helpful votes
Follow B S.
Unfollow B S.
Send Message
Share Review
Report Review

Dissapointed
April 28, 2021

I have to say that I am disappointed. I wanted to love iFixit as a company, but after purchasing several MacBook batteries for them to replace my original one that failed, I can't say that these are quality products. I know that they just don't make things like they used to (I got very lucky in that my original mid-2011 battery lasted me for almost 8 years), but after initially buying a battery from them, it swelled up and died in less than a year. I contacted them and after running different tests, they promptly replaced it as they agreed it was defective/it was still under warranty. This was great! However, the replacement battery has now started to have issues after about a year and a half of use. I have done the same diagnostic tests that I did for my original one and can confirm I will indeed have to replace it again... But is this really life now? Will I just be buying replacement batteries every 1-2 years? I heard good reviews about this company and expected more. I don't feel it's unreasonable to expect a product to last more than 2 years, but if it is... yikes: -/

Date of experience: April 28, 2021
New York
1 review
0 helpful votes
Follow Bruce J.
Unfollow Bruce J.
Send Message
Share Review
Report Review

I bought a replacement part for the Pro Tech Toolkit before I read that the kit has a lifetime warranty for broken components. As soon as I called about it they refunded my order.

Date of experience: July 12, 2018
Colorado
1 review
0 helpful votes
Follow Diane G.
Unfollow Diane G.
Send Message
Share Review
Report Review

Easy Peasy! The only challenging part was the battery connector was a press fit from the top down. As soon as I figured that out, it was a breeze. My little computer booted right up!

Date of experience: November 25, 2020
Wisconsin
1 review
0 helpful votes
Follow Jenny T.
Unfollow Jenny T.
Send Message
Share Review
Report Review

I Fixed It for Less!
October 27, 2018

I ordered two Chromebook batteries within a week of each other. Both came on time and perfect condition. Both of the batteries charged and have held their charge still the install.

Date of experience: October 25, 2018
Iowa
1 review
0 helpful votes
Follow Caelin T.
Unfollow Caelin T.
Send Message
Share Review
Report Review

Great!
February 26, 2020

I bought this to fix an Xbox one controller, I couldn't find the right size screwdriver anywhere, but I ordered this and it was great. Perfect size and was a high quality tool

Date of experience: February 26, 2020
Saudi Arabia
1 review
2 helpful votes
Follow Dusty E.
Unfollow Dusty E.
Send Message
Share Review
Report Review

Omg
July 8, 2022

Its scam and overpriced, i can buy same toolkit on AliExpress and cheaper under 20usd, i never see screwdrivers over 70usd only on "iscam it" i feel im on ebay

Date of experience: July 8, 2022
Tennessee
1 review
0 helpful votes
Follow Colin D.
Unfollow Colin D.
Send Message
Share Review
Report Review

Great
October 23, 2018

Great product, great tools, great guide, I don't got much else to say, but I have to fill 100 characters, but they are really great and I recommend them.

Date of experience: October 22, 2018

Overview

iFixit has a rating of 3 stars from 250 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iFixit most frequently mention customer service and replacement battery. iFixit ranks 5th among Mobile Repair sites.

service
41
value
46
shipping
44
returns
21
quality
43
This company does not typically respond to reviews
+38