iD True

I don't remember doing so, but I MIGHT have started a trial for $9.99 in December 2018 to search one time for one person. Now, a year later, I realize they have charged me a monthly subscription of $38.95 since January 2019! My credit card company actually contacted me about a suspicious/fraudulent charge, which prompted me to carefully check my statements. I cannot log into my supposed ID true account. I've clicked Forgot Password twice but I never receive an email to reset it, even though they say they have sent it. My credit card company agreed to reverse charges on the last 5 months of those payments and to block future charges, but I'm still out almost $300 for services I never wanted or used.

Offers info on divorces bankruptcies liens,
Unable to get any info! When I called they said it's not public info (offers it on thier website) very deceiving.
To many other issues to list. Find a reputable place- but don't use this one! No refunds either.

This company started charging recurring charges, went to cancel and was told I wasn't charged, even with evidence, didn't want to hear it. The rep then tells me I will have my money refunded even though I wasn't charged. He then tells me that my bank cancelled it, which they didn't. I now am filing an affidavit for fraud and will turn it over to the Attorney General. If you run a business that steals from people, expect to pay the repercussions.

If I could give a rating of less than 1 star I would. It is another racket that after you sign up, is virtually impossible to cancel. You cannot email them and when you call, you get disconnected within 1 minute. They know you don't want to cancel your credit card because of the inconvenience to your other transactions. They are a sham and only use with a debit card you don't mind canceling.

This company is committing fraud on multiple levels; it pays for data from dark web and also steals your information when you call their 1-800 number. This number is not even IDTrue but a third party call center based in South America. If you try to ask the name of this third party they will say they can't disclose and instead will ask for your information. If you don't give them your info they will then hang up the phone as they couldn't take any more data from you and their company doesn't make money. Beware, this company needs to be shut down by the FBI!

I wish I would have seen the reviews for this site before signing up with a membership. For one my "background check" didn't even have any information whatsoever on it. For TWO I tried to cancel my membership in August last month after paying MONEY for my subscription marketed as "free" and received another charge for 40 $#*!ing dollars from the website 2 days ago. They tell me they "don't have my info and my email I log in with has no account linked to it. I am about ready to get a lawsuit this is fraud at it's finest and I want my MONEY back. Do NOT use this site. I am calling my bank tomorrow morning. Whether I get a new card or not idk as I can not cancel my membership. This company is a thief.

I joined IDTRUE today. I typed in a name and received nothing. As I type it has been over five minutes and all I get is a twirling circle that says loading report. Money down the drain.

After writing this review i called ID TRUE support line to cancel my subscription. It only took a minute or two for someone to take my call. I explained what the problem was and I told her I wanted to cancel and she obliged by sending me an email stating that my ID TRUE has beed cancelled.

I first ran the search (on myself), then joined. Once I joined, it required me to run the search AGAIN and then I was not even on the list. WASTE OF MONEY. SCAM! Now I have to deal with calling to cancel and try to get a refund. Save yourself the hassle! I wish I had read the reviews first.

The only way it could suck more is by adding content to their web site. Reports are not printable, pulling a report usually doesn't work during off hours. This usually means that the company is either super strapped for cash, can't afford proper maintenance, or administration. This is really a bad (hosed up) site.

DON'T DO IT! Try someone else. This company is a scam. They promise information after a membership is created, then there was virtually nothing of use (and nothing they indicated would be available) after credit card was entered for a trial subscription. I emailed immediately to cancel. Just realized they didn't cancel and never responded to my email request, but they charged my card $24.95 each month for the last 4 months. They say they only take cancellation requests via telephone--why didn't they respond to say as much when I emailed to cancel (within minutes of realizing their promised 'information' was crap).
Try a real information bureau and stay away from this scum.

30 June 2023 I paid ID True for a report on an individual.

#1Neither before nor after I entered my credit card information was the price given.

#2 I never was provided the report

#3 After I paid I was immediately shunted to another web page bearing the completely different name of what appeared to be a totally diffrent people search website.

#4 That unknown, different website requested ne to sign up with them and give my credit card information which, of course, I did not.

#5 There was no way to get back to IDTrue.com from there. When I entered IDTrue.com I found no way to log in with my account I'd set up a few miments prior.

#6 NowI'll have to freeze and terminate my credit card and fet another credit card number.

IDTrue.com are crooks.

Ditto everything Jeremiah said. I was dumb enough to purchase a report from IDTrue and the info it contained was zilch. They sold me nothing. Looking to minimize the damage I cancelled the service. My bad... putting this on a little used credit card so I didn't notice they continued charging for 3 more months. Now they won't refund the extra charges due to their own mistake. They also won't honor their "100% Satisfaction Guarantee". Bald-face lies by sleazy people looking to rip you off. DON'T let em do it to you!

I signed up today. I wanted to see the accuracy of their reports, so I ran a couple people I know have criminal records. They showed nothing for records. What good is this information if it isn't complete? It indicated you could cancel via email. NOT! I am going to try to call tomorrow to cancel. The information takes forever to load, you have to keep doing the click the pictures, I'm not a robot thing. None of the checks I did were accurate at all. I hope I am not going to have trouble cancelling. Wish I had done my review homework first.

I signed up for this service on May 13,2018, for $9.99. I used the service once that same day and could have sworn that I'd canceled it promptly after that one and only usage. In reviewing my credit card statements (due to another issue) I now see that they'd been deducting $38.95 monthly for over a year!
On May 23,2019, that's when I'd noticed an, ID True.com charge on my banking statement account which was unfamiliar to me. I'd called them and asked for a refund which they'd sent back to me on May 25,2019, for $38.95. I'm now checking my emails for this unethical company and there was never any monthly notice of a price increase nor a monthly notice of billing. During that entire year, of being charged $38.95 when the initial fee was $9.99, I'd only received four messages from them: two on the day I'd signed up and one on the day that I'd re-canceled, and the other was two days later when they gave me a $38.95 refund for one month. They owe me an additional $428.45!
If need be, I will start a Class- Action Lawsuit, after now seeing all these bad reviews. Talk about unethical business practices. This website was a total scam, and the operators need to be prosecuted.

ID True.com This site took my money and refused to refund it, when it led me to believe that I had access to the information that was listed on their website. However, when I paid the fee and logged unto the site, it was no longer there. Then contacted the site, and the requested that the operator email the information to me, but he stated he did not see a James Wesley Anderson listed, when It was listed on the site, before I signed up, along with his relatives involved in a vehicular homicide case where he was killed! Do not waste you time, this is a deceitful site. I only bring home $800. A month to live on, and was willing to pay this fee for a school assignment..

I purchased this site looking for information. I got no results on a person who I know has a criminal record. This site is an absolute scam.