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ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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It's easy to use and set up.
Just make sure you smile and have your hair combed for the selfie..
My personal informations have been secured since I've been registered with the id.me site. I stopped receiving scarm or frauds alert on my emails, or neither on my mail letters.
Feeling secured for individual identity. Happy to find and created my ID.me account, very likely to be used for my ID verification with government agencies.
I recently came across a new app called "ID.me". I feel every company that deals with our personal information should use this company. They make you go through a multiple step ID process. Just to make sure it is in fact you. Having my identity stolen recently I was more than happy to use this app. It was easy, (I'm an old woman) professional and I had no issues going through the app. I highly recommend this for your company. Or if you are a customer like me, I highly encourage you to use it!
Took me forever to finally navigate the maze of BULL$#*! to get registered and I now have to have a GOD DAMNED code texted to me every time I sign into MyhealthyVet! I have to have a $#*!ING cell phone with me to receive the code to access anything through IDIOT.you (ID.me)!
It IS important to safeguard your identity. This is a good idea, and we should participate. I am computer literate, but I found the steps long and complicated. The IRS has attempted to provide careful instructions, but I suggest you enlist a sympathetic grandchild or other teenager to 20-something to go through the process with you. If your assistant gets THEIR PIN first and then guides you, TWO people now have their PINs.
I was able to get my information from IDme quickly, and efficiently. I totally trust them with my information and tell my friends how easy it is to use the site.
Easy to use, agent friendly. Wait time was a little long however I understand it is necessary to secure my account.
I hope that it's secure. I say this because of how bad the Biden administration did on everything. I hate to use that all-inclusive word but it fits, there's nothing that He did right.
ID.me could consider:
When inviting a client to a video call, provide them a (Youtube?) demo video of a call which would show that push "<" (on the screen's left causing a dropdown in the top left corner) and whatever else. And show the client how to communicate via a printed message.
It was easy it was fast and it was more than safe to me
I am very satisfied with my first experience with ID.me.
Had to keep switching between phone and computer. Had to use phone to upload pictures even though I had the info on the computer.
The App I was purchasing from offered a discount once my credentials were verified, so I began to click through ID.me.
Once I got to where my SS# was needed, I began to research the legitimateness of the business. Once I saw their review rating & in good standing with the BBB, then I continued with the process.
After all was said & done, my credentials gave me continuous discount fit every purchase!
Super annoying service. Despite being given literally everything it asked for, it gave an error of not being able to find me and had to speak to a live agent. What's the point of having a "smart online IDing service" if you just have to speak to a person anyways? Also the TaC state your VERY sensitive info is kept on the server, after verifying which seems dangerous at best.
Done this once before and now have to do it all over again for no reason
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members