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From the business
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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It is fast and accurate and very easy to handle.
All information is in real time.
This site it is not too friendly.Imagine a 70+ tear old person trying to log in. I created an account a while back, and now is asking me to create a new county again.
Should I even trust sitejabber? I spoke with a gentleman about which one he recommended, IDme or LogIn.gov. Since IDme seems to pop up with so many sites I went with that. Three trips to USPS & I was not set up. It was completed by my son here at home. Thank God for children. With needing separate accounts for my husband & myself, because of caregiving for my husband, & being able to use one
E-mail to set up User ID & Pswd to access each My Healthy Vet for all medical contact, it was wonderful. IDmehas been a nightmare up to this point.
Very quick and Efficient verification process and the lady I spoke with in the video call was very nice
The people on your staff were great helping me fill out my id form since I had never done this before
A new experience with ease of translation into another language
After initial identification process when creating your account, the process is easy. You are able to get on quickly, site seems to be safe and secure.
I love ID Me for accessing my government accounts. You only need to remember one password and it is so secure. ID ME is so easy and convenient to use.
I can login but it go right to a error saying call a number giving me a ref number of 6000
It felt a little off at first because of the video call. I felt like I was being scammed. But the agent reassured me it was all legit. After the verification I couldn't access my irs.gov account from id.me. It says I'm locked out.
Creating and setting up my ID.me account was very easy following the provided steps and verifying the prompts along the way.
Signing up and creating my ID.me account was easy and took only a few minutes. The steps you take to complete it pretty much ensures your account is and will be safe and secure.
It's very secure website. I recommend to my friends and family. I like the way the system check my face, it's high tech.
I use ID.me ALL THE TIME, and have done so for many years. It helps me check on Social Security, validates me on the IRS page, and even confirms my veteran family status on the Omaha Steaks site. Now that's handy.
Good but Aggravating because I changed my phone number you could have sent me a email but that's not a o
The process should have taken just a few minutes but wound up taking nearly an hour to complete. I would not recommend this website as it is currently implemented.
When I log into I'd.me, my email address is associated with a someone else. It has been a terrible experience.
Very demir very helpful the where excellent and they helped me every step of the way I would rate them a 10
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members