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ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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I thank the site for clear, concise information instruction.
A quick and easy process to getting yourself verified.
Muy satisfecho y es muy buena aplicación para evitar el robo de identidad
The VA for some reason went with outside vendors for access the myhealthvet web site. The site had worked pretty well for at least last 15 years I used it. The site needed some updates but was fairly easy to navigate. Communication with providers, reorder scripts, all pretty easy. Now you have update info THE VA ALREADY HAS ON FILE for you, just another vendor to pay, and another place (outside the VA) that has all your information. WHY? I only went ahead did the uploads because I use that VA website several times a month. I found that uploading the info was tedious at best, had to upload docs a couple of times to get them to take. Then after competition, the VA site tells me I have to complete two more items... BTW the same items I just uploaded. It takes twice as long to sign into the VA website and get to section I need to go, and I have extremely fast internet...and the appointment detail doesn't even give you the name of the provider. I have several providers, five I think, and they are not all in the same clinic.
Fue una experiencia muy agradable es realmente recomendable usar id.me
Frustrating frustrating it's all I can really say is so unfair house everything going
My account was suspended and I didn't no why. And I am very mad
Feels very safe and considerate to my time, good service all around.
Beautiful!👍👍👍👍👍😜😜👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍😜👍👍👍😜😜😜👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
I was extremely glad to experience the ID.me document upload and verification process. I felt secure knowing that my personal items were uploaded to a private portal and were reviewed by someone reputable in the agency. At a date and time when there are potentially many scammers and people who try to steal your identity, this reassured me that the process was safe.
Questions was answered and it was an excellent and fast response and very manageable.
Authentication process is streamlined. Supports multiple security keys. By realizing highly secure/reliable 2FA access, I have sufficient confidence in the safekeeping of my sensitive accounts.
In our ever changing world in the financial realm, I am glad that I have this opportunity to be safe with my personal financial situation. Thank you for making it user friendly. Barb
Really fast and easy, simple to use. I was quickly able to get done what I needed to get done.
I tried to sign up on line and failed. I met in person with an employee at the VA and together I got signed up
I needed some documents from 2023. I was able to obtain them immediately.
Good I certify that this review is based on my own experience and that I am in no way affiliated with this business, and have not been offered any incentive or payment from the business to write this review. I agree to Sitejabber's Terms & Conditions, including to not write false reviews, which is in many cases against the law.
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Smooth sailing great job guys I didn't have any problems
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members