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ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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I was able to access my account fast &
Easy i got The information i needed Extremely fast the document upload was easy as well
I was a bit skeptical of this app at first, especially when it asked me to take pics of my driver's license and a video selfie... But I read all the details about why they do this and I didn't feel skeptical anymore. They do have 3 or 4 very personal procedures to create your account, but if you do your research before hand you will understand why. All the little security check points is about keeping you and your info safe, secure, and protected. I would recommend ID.me to anyone, I give them 5+ stars. ID.me has your back!
I am not patient and they tried helping. Tried to help and I did okay but still trying to figure out what I did originally
Muy amable y pacientes me ayudaron y resolvieron dudas claramente necesite un intérprete en Español Pero también fue amable
I'm in the VA system and years ago I'd.me and login.gov were difficult to log into now we have to use one or the other. Now it's much easier and Id. Me seems to be the easiest.
I went to the sight to investigate why my refund was smaller though I was fairly sure I already knew. First I was surprised at the services the IRS offers. Second, though I am nearly computer illiterate I was able to complete my ID.me on the second true.
Second point is I am confident about the security. I was involved in secure communications years ago while in the military and am certain security is at a level of encryption fair beyond my comprehension.
It's simple easy and secure. I recommend everyone sign up and keep up with your credentials because you will need it and it will save you from hackers later in life.
Please give info to get a ip pin please isn't that good to have? Please tell me how to get my ip pin I'm having problems with that. Thank you!
I have an existing ID.me account, but every time I go to sign into it, they want more info. Quite frankly I don't feel safe giving it to them. I plan NOT to USE the site in the future unless absolutely necessary for some reason.
Is very easy and complete this app is awesome and exited
Its really cool being forced to hand over multiple forms of ID and Personally Identifying Information to some random site that promises they are secure just like Equifax, Facebook, LinkedIn, CapitalOne, and more... oh wait all of those have been hacked in the largest data breaches in history. Autoverification doesn't work, Sign up is a pain, uploading multiple IDs, Requiring you to allow some random person to hop on a video call so they can see you and where you live, etc. Bad site, Bad systems, I hope the government doesn't try to intertwine themselves even more with this company. Privacy Nightmare.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members