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From the business
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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Very pleased thank you service was great friendly people very happy with how everything worked out even though we had technical difficulties at first
ID.me is an excellent solution for multiple processes with one unified tool that is easy to remember and use.
Title says it all, set it up a couple of years ago when SS admin said they were going to require this or yada,yada, yada. I've been getting a LOT of useless, and unwanted, advertisements from them between now and then. This time when I needed to log in to SS to get my payment info, etc for taxes, I had to "update" my info with a whole buncha stuff, picture of ID, Picture of me, etc. colossal pain in the $#*!, BUT ULTIMATELY IT WORKED, and I'm Glad...Unless I have to do it again.
It made me feel safe using the site and I was surprised of the ease of using it.
Todo fue muy rápido y facil muchas gracias por ayudarme se los agradezco de
I jumped through hoops only to still not being able to have access to my social security online. And they have my strivers license info and my biometrics of my face. WTH have I done?
Oh, and they had my last name wrong from the beginning and no way to change it
Wasted my time going in circles It just keeps going back to the same page over an over then the stupid adds good lord
I recommend using ID.me to sign into your Social Security and Medicare sites.
Very difficult to setup. Process fails after creating credentials. Don't recommend it.
I found the experience of setting up an account to be better than using social security's website, but this a low bar to get over. Be prepared to have your smart phone, a pc, and a lot of patience. I believe that a typical senior citizen will have problems. This my opinion relating to my experience, I find it strange that I am ask to review my experience and then threatened with breaking the law.
Es un excelente servicio de la persona queme atendió muy amable
Muy buena me gustó mucho la experiencia gracias por su ayuda bendiciones
Mi experiencia a sido genial por lo cual me siento fastifecha gracias
Sucks. I don't like being forced.to use this system, but I am forced to use it to access my pension plan.
Having a 3rd party handling data for the IRS is STUPID. This account is the only way to access your IRS account. App used cell phone camera for license pictures fine, errored on selfie because camera did not sense movement.
It was fine. I understand the reason for such a thing but I'm thinking there will requirements for other similar processes because government agencies aren't usually concerned with convenience.
I am familiar with the computer, so it took only a few minutes to set things up.
Pienso que es un filtro para que puedan coincidir todos tus datos con los que están ya en el sistema entrelazado en el gobierno y cualquier servicio que quieras utilizar con otra empresa esto está bien pero para mí ha sido un poco complicado no sé si la cree bien o no porque no me deja entrar
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members