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ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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It was pretty good these guys are very professional
Very easy to understand and easy to down load my information
Stressful little when I didn't have it completed and wasn't aware decided to just stop and workplace to find out if I needed to do anything more on my part to receive benefits which I have to received yet
Al aplicar mis datos de verificación no tardaron y me hicieron una videollamada donde verificaron que era yo la persona fuen fácil y rápido lo recomiendo para que puedan hacer sus trámites rápido
I went to dealership looking for a SUV and to my surprise they informed me I could get a discount with ID. Me! Thank You!
This whole new system is set up to dismantle Social Security, there are thousands of american veterans, seniors who do not have computer, internet, valid ID (seeing how there is no need for a license since they are 80 plus and do not drive}, and they have nobody to help them out. Once they can't ID themselves because of what ever reason listed about you will be taking away their one source of income. Shame on all of you all this because a millionaire wants to become richer.
After only two days at my new job, I was able to obtain a discount for a purchase. The process was easy to switch from education to first responder.
I was nervous to be on video chat with someone that i dont know but my agent was so sweet and nice she new her job.
Complete with struggle, this was new to me, and I had trouble reading everything because of my eyes Prompt assistance would make things easier. It was definitely easier than a strange accent
Looking forward to work with your company haven't started my clams tomorrow the 30th will be my first clam….
I am not technology savvy, I was freaking out but once I started to complete the task of opening my account, I mellowed out and completed setting up my account. It was so simple!
The Service that was provide was Great it was fast and to the point!
Each step by step instructions are very easy. I feel everyone and that's applying for anything that the service is used for should definitely use this service
It was different but accurate showing who u are at that time
Went on line to check medicare payment and to ensure my passwords were up-to-date. Next thing I know I'm uploading my drivers license and my photo. Its just like uploading a check to my bank or when I created an IRS account for paying taxes. This process needs to be standardized across all areas requiring verification of who you are. Verify drivers license with state DMV. If I used my military retiree ID care, verify it with DoD or my passport verify it with DOS. This will safeguard all my identifiable information from bad people. However, I don't think all these agencies are on a single platform enabling easily verifiable personnel date. Why not is my question.
I just like the experience I think you do better th
I was using ID. Me to access the IRS Direct File service and appreciated how few steps there were to create the account. There was a bit of a wait if you don't have a smartphone (like me), but the system did its job.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members