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ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
This summary is generated by AI, based on text from customer reviews
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Amazing easy to use and very private love it great secure no one else can get into it I really do recommend it
This program makes filing taxes much easier and faster my usual stress that comes with yearly taxes is greatly decreased.
It was Fast and Easy and Very Professional in a timely manner overall Outstanding Performance and Great Job 馃憦
It's a royal pain in the $#*! to switch between ID. Me and the IRS site. It's not worth the hassle to deal with for less than $100.
It was easy to sign up until I had to take a selfie which I had not used previously. After that completed everything worked well.
Verification of documents on this site is a nightmare that goes beyond verbal definition. I was finally able to do it after almost 30 attempts. And mind you, I have been certified in IT networking.
I was told how much if a debacle this site, but now I have the hellish experience to prove that.
Easy to use, a number of sites have switched to this for verification of military service. Nice they all use the same.
Son personas con las que uno puede hacer sus preguntas todas mis dudas la puede solucionar gracias a ellos
Everything was easier and the question were understandable I was so very happy with all Statement they were asking
It was easy to get my information thru, it was convenient and helpful. Last time I tried nothing worked right. That wasn't the case this time, it was no problem at all.
Case 1 8D 887 Lake County IL. Al presente. Transgresores abogados. Privaron de todo derecho a mis hijos. H谩bito de cuidado. M茅dicos hospitales pediatra. Maestros. Medicamentos. Neur贸logos. Cuentas bancarias. Abogados. Cubrieron. Evasi贸n de impuestos. Colectando torturando 7 inocentes. Por favor. Todo est谩 en los estados de cuentas. ABOGADOS OCULTARON AL JUEZ. 7 a帽os. Tortura difamaci贸n, Robo de identidad m煤ltiples nombres. Firmas, n煤meros. Cheques, regalos. A mi familia. Todo est谩 registrado.
Please help.
I had already verified my information through login. Gov and shouldn't have had to verify again. Concerned that musk and his illegal band of junior hackers have access to my information.
Fue algo r谩pido, concret贸 y la traducci贸n fue exelente. Se verifico la informaci贸n por medio de una selfie, la cual fue con buena atenci贸n.
All that I needed was right at hand and easy to find.
Thanks
All I have to say is above and I have no more to say.
Id. Me is such a need to have and easy and or great tool for adults to have in the United States. I had the following tool through my personal account using my very own personal cellular phone. So it's a very simple to acquire resolution to many government issued trouble
Login. Gov for me was a nightmare! I tried about 15 times, went to a post office. ID. Me got the job done the first time!
Excelente, fue mi primera experiencia y fue muy grato aprender y comprender como te cuidan tu informaci贸n y proteje de tanto robo de informaci贸n
I've been using ID. Me for years now. It's easy to use and I am confident that my personally identifiable information is secure.
Easy too use very safe and good for checking up on ur money from the government on taxes and pandemic issues direct deposit information
Everything lined up perfectly and without stressing about security. More sites should offer this application in their business.
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- Sitejabber鈥檚 sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members