ID.me
Overview
ID.me has a rating of 4.2 stars from 29,276 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.
service
1,353
value
1,101
shipping
603
returns
593
quality
1,082
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California 1 review 0 helpful votes
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Do not use
February 27, 2025
Customer support is a joke! And going around In circles with this app!
Date of experience: February 17, 2025
South Carolina 1 review 0 helpful votes
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Easy and efficient and timely
March 3, 2025
Rep was friendly and very professional at the same time!
Date of experience: February 21, 2025
Ohio 1 review 0 helpful votes
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👍
March 6, 2025
Great experience I'm glad to have experienced this
Date of experience: February 23, 2025
New York 1 review 0 helpful votes
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Fast and timely
March 6, 2025
Feels very safe and considerate to my time, good service all around.
Date of experience: February 24, 2025
California 1 review 0 helpful votes
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So far, so good!
March 6, 2025
A little tedious transferring pictures of the DL, but be patient...
Date of experience: February 24, 2025
New York 1 review 0 helpful votes
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Clear and fast interface
March 2, 2025
Clear and fast interface. I will definitely recommend it to all my friends.
Date of experience: February 20, 2025
Mississippi 1 review 0 helpful votes
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Trust the process
March 6, 2025
Beautiful!👍👍👍👍👍😜😜👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍😜👍👍👍😜😜😜👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Date of experience: February 24, 2025
Cyprus 1 review 0 helpful votes
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Review
March 7, 2025
Overall it was V. Good to Excellent. I think the document specification could be improved
Date of experience: February 25, 2025
Massachusetts 1 review 0 helpful votes
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Amazing
March 4, 2025
It went amazing I'd definitely recommend to others!
Date of experience: February 22, 2025
Georgia 1 review 0 helpful votes
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Moe
March 3, 2025
It was a great experience very kind respectful and helpful
Date of experience: February 21, 2025
Washington 1 review 0 helpful votes
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Customer service exceptional
March 3, 2025
I had a smooth experience with the customer service representative
Date of experience: February 21, 2025
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
- Visit Website
- McLean, Virginia, United States
- Edit business info
Business History
Identity touches all sectors of the economy. But revealing the information that identifies us can be risky. At ID.me, we’ve changed this paradigm.
It began when ID.me’s CEO and founder Blake Hall, a decorated Army Ranger, watched a military veteran display their DD214 separation paperwork to a store employee to claim a military discount. The document held far more information than was needed to verify military service. Exposing so much personal information for a single benefit was risky and unnecessary. There had to be a better way.
We set out with the mission to make community verification easier and more secure. We began with the military community, but quickly grew to include students, teachers, nurses, first responders, and government employees.
We built partnerships with hundreds of retailers and expanded into regulated sectors like government, healthcare, and financial services with legal identity verification for high-risk transactions.
Today, we’re building a digital identity network where users verify their identity once, and never have to re-verify their identity again across any organization where ID.me is accepted. It’s just like the driver's license in the physical world. Once you’re verified, proof of your identity goes with you everywhere.
It began when ID.me’s CEO and founder Blake Hall, a decorated Army Ranger, watched a military veteran display their DD214 separation paperwork to a store employee to claim a military discount. The document held far more information than was needed to verify military service. Exposing so much personal information for a single benefit was risky and unnecessary. There had to be a better way.
We set out with the mission to make community verification easier and more secure. We began with the military community, but quickly grew to include students, teachers, nurses, first responders, and government employees.
We built partnerships with hundreds of retailers and expanded into regulated sectors like government, healthcare, and financial services with legal identity verification for high-risk transactions.
Today, we’re building a digital identity network where users verify their identity once, and never have to re-verify their identity again across any organization where ID.me is accepted. It’s just like the driver's license in the physical world. Once you’re verified, proof of your identity goes with you everywhere.
Company Representative
Jessica D.
Typically does not respond to reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members