ID.me
Overview
ID.me has a rating of 4.2 stars from 29,178 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.
service
1,353
value
1,101
shipping
603
returns
593
quality
1,082
This company does not typically respond to reviews
How would you rate ID.me?
Arkansas 1 review 0 helpful votes
Follow Barbara U.
Unfollow Barbara U.
Send Message
Share Review
Report Review
Hard for me to do at 67 years
March 15, 2025
I ended up some how getting a suspension on account
Date of experience: March 5, 2025
Texas 1 review 0 helpful votes
Follow Arthur G.
Unfollow Arthur G.
Send Message
Share Review
Report Review
Listen very good app
March 3, 2025
My previous talking to Summer agents very good and polite
Date of experience: February 21, 2025
New York 1 review 0 helpful votes
Follow Jennifer R.
Unfollow Jennifer R.
Send Message
Share Review
Report Review
Very easy to navigate the website
March 4, 2025
Easy to navigate, enter info, and verify your information
Date of experience: February 22, 2025
Louisiana 1 review 0 helpful votes
Follow Jeremy M.
Unfollow Jeremy M.
Send Message
Share Review
Report Review
Didn't take long
March 3, 2025
I needed to change my cell#, and the agent help with no issues
Date of experience: February 21, 2025
California 1 review 0 helpful votes
Follow VIEN THI L.
Unfollow VIEN THI L.
Send Message
Share Review
Report Review
A trust way to eliminate fraud and falsity
March 4, 2025
I have felt peace of mind after going through with the ID.me.
Date of experience: February 22, 2025
North Carolina 1 review 0 helpful votes
Follow Danny R.
Unfollow Danny R.
Send Message
Share Review
Report Review
Danny and shirley
March 13, 2025
I'm not good at digital things and they made it easy for me
Date of experience: March 3, 2025
Florida 1 review 0 helpful votes
Follow Jean D.
Unfollow Jean D.
Send Message
Share Review
Report Review
Destinmuratitle
March 6, 2025
I used ID.me to renew my income tax PIN number and everything was fine
Date of experience: February 24, 2025
New York 1 review 0 helpful votes
Follow Pedro M.
Unfollow Pedro M.
Send Message
Share Review
Report Review
Cut through the Confusion
March 10, 2025
It was good and had what I needed to get my S.S. Benefits Application done online the same day.
Date of experience: February 28, 2025
Virginia 1 review 0 helpful votes
Follow William H.
Unfollow William H.
Send Message
Share Review
Report Review
Poor experience with ID Me
March 4, 2025
Can't submit information after going through the process
Date of experience: February 22, 2025
New York 1 review 0 helpful votes
Follow Alexis A.
Unfollow Alexis A.
Send Message
Share Review
Report Review
Alexis Alleyne
March 12, 2025
I'm an unemployed person and looking for a new job.
Date of experience: March 2, 2025
Kentucky 1 review 0 helpful votes
Follow DARRELL S.
Unfollow DARRELL S.
Send Message
Share Review
Report Review
Trustworthy
March 10, 2025
It was an excellent, experience. I would recommend this to everyone.
Date of experience: February 28, 2025
Louisiana 1 review 0 helpful votes
Follow Yolanda V.
Unfollow Yolanda V.
Send Message
Share Review
Report Review
Excellent
March 12, 2025
Very easy to complete, overall it was a good experience.
Date of experience: March 2, 2025
Wisconsin 1 review 0 helpful votes
Follow Bertha L.
Unfollow Bertha L.
Send Message
Share Review
Report Review
Easy sign in
March 3, 2025
After following the prompts it made everything easier
Date of experience: February 21, 2025
Illinois 1 review 0 helpful votes
Follow Robert S.
Unfollow Robert S.
Send Message
Share Review
Report Review
Just trying to get info my taxes
March 12, 2025
Terrible and lengthy experience; kept going in circles
Date of experience: March 2, 2025
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
- Visit Website
- McLean, Virginia, United States
- Edit business info
Business History
Identity touches all sectors of the economy. But revealing the information that identifies us can be risky. At ID.me, we’ve changed this paradigm.
It began when ID.me’s CEO and founder Blake Hall, a decorated Army Ranger, watched a military veteran display their DD214 separation paperwork to a store employee to claim a military discount. The document held far more information than was needed to verify military service. Exposing so much personal information for a single benefit was risky and unnecessary. There had to be a better way.
We set out with the mission to make community verification easier and more secure. We began with the military community, but quickly grew to include students, teachers, nurses, first responders, and government employees.
We built partnerships with hundreds of retailers and expanded into regulated sectors like government, healthcare, and financial services with legal identity verification for high-risk transactions.
Today, we’re building a digital identity network where users verify their identity once, and never have to re-verify their identity again across any organization where ID.me is accepted. It’s just like the driver's license in the physical world. Once you’re verified, proof of your identity goes with you everywhere.
It began when ID.me’s CEO and founder Blake Hall, a decorated Army Ranger, watched a military veteran display their DD214 separation paperwork to a store employee to claim a military discount. The document held far more information than was needed to verify military service. Exposing so much personal information for a single benefit was risky and unnecessary. There had to be a better way.
We set out with the mission to make community verification easier and more secure. We began with the military community, but quickly grew to include students, teachers, nurses, first responders, and government employees.
We built partnerships with hundreds of retailers and expanded into regulated sectors like government, healthcare, and financial services with legal identity verification for high-risk transactions.
Today, we’re building a digital identity network where users verify their identity once, and never have to re-verify their identity again across any organization where ID.me is accepted. It’s just like the driver's license in the physical world. Once you’re verified, proof of your identity goes with you everywhere.
Company Representative
Jessica D.
Typically does not respond to reviews
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members