ID.meReviews 38,586

Worse sign on app I ever seen. This seemed to be the work of a computer security tech who thought he wrote a great program. There should have been a development team that included everyday people who are not computer techs. Appears to have been created by some egotistical bastard trying to impress his boss.

Worked fairly well, if you are a senior citizen and not good with Smartphones or computers you may want to have someone sitting next to you that can help

Have used this to verify various governmental sites, works well and secures your information so others can't use your identity for their own purposes.

ID me performed exceptionally well and getting me verified so that I may be able to enter my healthy vet account which I was not able to enter for quite a while due to problems with verification

My experience with ID.me was smooth and professional. The identity verification process was clear, secure, and completed successfully. The platform follows strong security standards and provides a reliable way to verify identity for official services. Overall, a good experience.

Obtaining "simple" information wasted a good deal of time. Setting up login with verification a real pain to accomplish. Website kept crashing and timing out.

The process to set up the account is somewhat annoying because there is too much redundency. Even with the account set up, I was not able to set up an account with social security as they could not verify the information received from Id.me

My experience with ID.me was both helpful and challenging. The platform is very secure and designed to protect personal identity, which I really appreciate. It connects easily with government services and other organizations, and it helps confirm who you are without needing to go in person.

Highly recommend using ID.me. ID.me was extremely easy to enroll, sign-in and use. I was extremely useful. I was able to access important documents and information immediately in different web sites.

Account locked keep saying you're gonna send me a code via email. I've requested one at least 10 times and never got anything. It's bull crap

Couldn't upload my Driver's License. Errors. Try again later—for MORE than a few days.
All sorts of instructions on WHAT to do, but NOWHERE / LINK on WHERE to do it.
I was persistent for over a week. Not many people will be.
I expect your whole ID.me program will fail because of this.

Terrible! It was the least user-friendly service I have tried to use in a long time. Very difficult to get the service they REQUIRED of me, without asking my permission. Also very little support or way of resolving repeated issues which prevented me from activating the account.

ID.me's account creation process is straightforward and works. However when selecting the video call verification option be prepared to wait.
Took almost 2.5 hours to get the video call with a representative. Once connected, the verification process was completed in less than 10 minutes.

Thank you,

I did have an account for the past couple of years and lately I tried getting in and the system wouldn't allow me after several tries, I had to delete my account and wait 24 hours to open a new one, 2 nd time around was much simpler

Excellent experience and customer service

Took forever to complete and the selfie process takes several tries. It feels like this info will be shared by other parties and governments.

El proceso es sencillo y fácil de completar

I don't usually have much patience with doing these things but it was a fairly simple process. The representative I had was great.

Tuve una experiencia muy agradable ya que me brindaron toda la información y consejos sobre mi cuenta de no compartirla. Y eso me pareció genial. La verdad lo recomiendo mucho