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ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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You just don't get it. I need my records from the last 40 years and there is NO option to click on and you don't answer the phone! Thanks to tRump, everything is broken!
I love it that I can see my benefits thank you so much because I don't receive the paper anymore. This is more convenient for
I am a student at Houston Community College. I am working to improve my education and skills. I am responsible, motivated, and willing to learn. I attend my classes regularly, complete my assignments on time, and ask for help when I need it. My goal is to succeed in college and build a better future."
Using ID.me is the best way to avoid identity theft, it is virtually impossible for someone other than yourself to access your account ( information) it's theft proof. I recommend this site for personal protection.
Wherever I go, I feel secured that I can access my personal information and pertinent documents with ease and confidence. Wherever and whenever my personal information are needed I can provide them in a timely manner.
My last experience with IRS.gov did not require ID.me. I made several attempts to create an account, but an unspecified issue kept creating an error. I then tried multiple ID form option, and then finally a video call. I tried several more times to access IRS.gov with ID.me error: something went wrong. I tried all troubleshooting suggestions and searched the web for additional help. I could not access myIRS.gov or ID.me account on the ID.me website.
I will just call the IRS Monday for assistance.
Very invasive. Asked for my ID and a facial video, without explaining why it was necessary and what they are going to do with my information. It was creepy.
讓我有被保護的安全感,她幫我也很有耐心
態度謙和,幫助我,問的很周密,謝謝她的幫忙
A smooth process but put about 1/2 hour aside to complete the process. My agent was great and walked me through till completion.
The process was easy to setup and made it easy to log in after setup
I found ID.me easier to use and had fewer issues and frustrations than with other multi-site login accounts I have tried.
It was certainly easier and quicker for me than Login.gov.
I think you'll find a capsule summary of my experience with my opinion. I have the same fuse with any other governmental, electronic identification systems, and not a few corporate ones. Unless you have extensive experience in this form of electronic warfare, bring a teenager.
My experience with ID.me was smooth and straightforward. The instructions were clear, and the verification process was quick. Customer support was available if I had any issues. Overall, it was a positive experience.
Jumped thru all the hopes including ID verification. Uploaded document. Did the face scan. When finally going to site it kicked me out due to Sales Force issue?
ID me was manageable but I encountered some problems switching between browsers to upload facial recognition because fields would freeze & I wasn't sure if the information was processed. After several attempts I was able to open my account. Let's hope access continues?
Agents are very helpful and friendly, but the process is INSANE. Nothing seems to work, and you have to do everything multiple times. We are quite familiar with interacting with the IRS on-line and virtually, but this process was the most confusing and frustrating experiencees I have ever had.
The program is horrible to use and is not intuitive in any way. The instructions are unclear. Be prepared to spend some serious time on this endeavor and be prepared to gouge out your own eyeballs and replace your computer and cell phone after you throw them across the room.
Tried repeatedly to get on to SSI account and was locked out and no way to contact SSI and talk to a person so tried ID.me and got right in. Thanks. Should have known private industry could get the job done.
Position before and the other one when I verified through I need me to the VA site I need me verified but would never give me back to the NBA to be verified so I still can't get my stuff on the VA site because it won't verify me
Don't give confidential information to anyone. If a government agency wants it, tell them to use your information they already hold.
Answer: Hello! To reach a support associate at ID.me, please send an email to sj.support@id.me. We are happy to help.
Answer: Hello! Please see the below linked article, as well as our website, to learn more about ID.me! https://help.id.me/hc/en-us/articles/201904874-Who-is-ID-me- https://www.id.me/
Answer: Hello Ralph! ID.me's role is limited to the identity verification process for the IRS. For assistance in verifying your identity for the IRS, please email our team at sj.support@id.me. We look forward to hearing from you! -ID.me Social Response Team
Answer: Hello! We sincerely apologize for this frustrating experience. We are happy to help. Please send an email to sj.support@id.me for assistance.
Answer: Hello Justin! For information on your IRS verification, please email our team at sj.support@id.me. Thank you! -Olivia, ID.me
Answer: Hello Casey! Thank you for your feedback, it is sincerely appreciated. For assistance with your account or verification, please contact us via email at sj.support@id.me. -ID.me Social Response Team
Answer: Hello! ID.me representatives are available to assist you with any account or verification issue you may be experiencing, 24/7. Please reach out to our team at sj.support@id.me for help. Additionally, please see the below linked article for information regarding data security and ID.me. https://help.id.me/hc/en-us/articles/360017705294-Is-my-information-secure-
Answer: Hello! We are happy to assist you with any difficulty you may be experiencing with your ID.me account or verification. Please send an email to sj.support@id.me for help.
Answer: Hello! We are happy to look into this for you. Please send us an email at sj.support@id.me.
Answer: Hello! Please do not allow anyone to create an identity account using your personal information. Please email us with any further questions at sj.support@id.me.