ID.meReviews 30,996

This company is HORRIBLE. They NEVER get back to you. I have contacted them several times and nothing

We're uploading sensitive information to this site: SSN, Bank Statements, Driver License, etc. And no guarantee it's secure. What a scam.

I swear to God I'm thinking about getting a class action lawsuit together against these scammers. They've convinced all of these government agencies to use their "service" that DOES NOT WORK AT ALL and now have our identities sitting on their servers with nothing in return.
I tried and tried and tried to sign up because I have to through Arizona UI. Even though it sends me all of the links to verify who I am through texts to my phone it gets to the end and blocks me by saying my phone number is Not Valid. How can it not be valid ID when you just sent me multiple texts you p. O. s.? I've tried this over 5 times on day 1. Then I tried their "speak face to face over camera" bs. Now, they ask you for even more information than the first time during the "easier process". Dead Ends over and over.
I have a good idea? Let's try signing up using another email. When I did this it only links me to ad after ad of the companies they are working with to provide coupons. It will not at all let me use a different email.
Annoyance level is a 11/10.
I gave up and went to a physical office so I wouldn't have to deal with these jokers. That AZ office gave me a print out of this same process because they aren't seeing anyone in person. I told them what a joke it was. So day 3 I'm now at it again. And again, the same joke it was the first time. Multiple dead ends. I even used a different phone number to send texts to. Also says not valid.
So Monday I will be going back to a physical office, if I have to break down doors so be it.
And no joke, this id.me joke of a company has made me mad enough to consider a class action lawsuit. Even if the lawyers take all the money hopefully this place will be out of business.

THIS IS THE WORST THING TO HUMANITY MAKE YOU WAIT MORE THAN 5HRS FOR THEM TO TELL YOU THE DOCUMENTS ARE WRONG?! BUT ACCORDING TO THEIR STUPID SITE OF REQUIRE DOCUMENTS STATE ID AND SSN OR MEDICAL BILL IS ACCEPTABLE BUT I GUESS MY STATE ISSUED ID AND SS CARD THAT WAS ISSUED BY THE SOCIAL SECURITY ADMINISTRATION IS NOT ACCEPTABLE WHAT A BUNCH OF CRAP... GET RID OF THIS SERVICE IS WORTHLESS

I don't think I would wish this Experience on my worst enemy. Feel like a puppy in a training session. They make you jump through hoops, then say it didn't come through, do it all over again from the beginning. Only our government with you such a site. Good luck and don't let em bring you down.

A phone is required to verify, and many homeless don't have one. What's more, when trying to verify, they say they're going to text you a link to take a selfie video, but the text never arrives, even after asking them to resend several times and waiting over an hour. In short, the service simply doesn't work and is denying vulnerable people crucial help. I can't believe that EDD is actually using this service. It's so bad that it's causing actual urgent harm to the homeless and working poor as we speak.

I used ID.me several times in the past and never had any problems. I used it again for CA EDD verification and it didn't verify on the first try. I have a Real ID, passport and birth certificate. My identity has been registered in a national database for decades. That means by default they automatically decline everybody no matter what proof you have. Even uploading a selfie didn't work. I had to do a video call like everybody else and it took 2 hours to link up

I have been waiting more than 5 weeks for someone to call me or tell me why that my birth certificate can't be used as identity. I have received no less than 3 emails concerning my situation. They're working diligently to resolve this issue. I cant claim my unemployment I'm locked out. I have experienced many hardships since this covid-19 scare. Most recent was my house being flooded by a hurricane in 10-2020. I try to be positive and keep my head up but my family is scattered out miles apart from each other. I had to sign over temp. Rights of my children cause I cant keep constant work. What can u do if ur birth certificate cant be used as verification. It plainly list it as an option. Hey Joe stop making promises u had no intention in keeping. Yall need a farmer running this country they know what hard work and dedication really is. Joe set this i.d.me stuff in motion. Plz for the sake of me, my family and other Americans facing this very same issue plz fix it.

This process is time consuming and treats legit people feel like they are criminals. I was out of town and they wanted my original birth certificate. The copy i have says certified copy. I got all the way to my " interview" and they rejected my documents! Then i had to restart my time all over again.

Most unemployment agencies are "requireing" people to sign up using this id.me service giving them you drivers license, and all of your personal info just to collect unemployment? Why? Never had to before...? Also if you don't have a new (smart) phone and internet access or mobile data you will not be able to register and collect unemployment. If you don't register your account will be suspended. This website should be a violation to privacy. I'm so tired of technology to " better our lives but in actuality its just use to track us and steal information for advertisements". I don't trust this app or website and find the stay at home workers that answer the phones from the other end are not helpful or useful. The girl that answered the phone i couldn't understand her because her kids were screaming over her. If i could give this 0 stars i would like most here. Sadly nothing will be done and they will continue to steal our info and be able to track our every move.

Listen if you have covid-19 and asked to go through I'd.me just go ahead and kill yourself because trust me you'll be dead and gone before you hear anything from those scammers. I'm trying my best to report this to whoever i can this site needs to be closed down we need to talk to a human being

Okay now I totally understand why unemployment rate is so high and crime rate is up. Its because of the fake website used by the stupid government called id.me. They hold your money while you on your death bed waiting patiently for you to die and collect. I understand why someone may say well bills gotta be paid so they commit crimes i myself getting the same mind frame because soon me and my family will be homeless thanks to the scammers of id.me. I wish i could locate the office but its unheard of they don't even have s number to call so that's a major red flag... to those trying to get verified from id. Me here's a tip. Go To Work and give everyone covid because home sick equals homeless sick to these scammers

Are these people stealing IDs from innocent veterans who are trying to get services? I've uploaded every possible ID available for me to choose and even tried to answer "security questions" and they can't verify me. I've lived at the same place for over 11 years. I've had the same phone number for 4-5 years. This is ridiculous. This process is ridiculous.

Without being able to talk to somebody this app is absolutely worthless. It's been 5 days in my account still isn't unlocked cleaning up somebody was trying to open up unemployment in my name but in fact it's a delay tactic being used so they don't have to pay you I'm going to see them for a conspiracy to commit fraud

My review for I'd.me is, 1st of all, not user friendly, after they lure you to upload all your picture ids and your selfie, they stop responding or letting you know what's going on! I feel betrayed, and worry that what they gonna do with my profile and personal informations. At 1time I tried to sign back in, they said my email address and password were incorrect which is not so! Not a trustworthy site!

This is my 4th or 5th try at verifying my identity for unemployment benefits. Still can't get verified. If this is what society is coming to, then I want no part of it.
I have had no problems verifying my identity doing a criminal background check every year for my job using the same documents ID me requests you to upload. What a bunch of BS. They don't reply to support emails, can't reach a real person (even though their website says 24/7 support). What a joke!
Anyone want to consider a Class-Action Lawsuit?

I cant get a response from this company in a week now snd they are holding up my only income. I have uploaded everything they asked for at least 10 times

Applied for unemployment and had to do this ID.Me... I have had nothing but problems with them. Uploaded so many photos and the wait time is horrendous. I have had to reapply for unemployment 3 times now and am sick of this stupid app. My taxes were so much easier then this BS. This needs to change, This is not working out.

If I could give this site no stars I would. Does anyone even work there. Phone number doesn't work emails don't work. I'm on my 11th day of a 3day process. SMH.

Worst exp ever spent two weeks and countless emails and never got verified this is just a way for unemployment to keep peoples money what a nightmare dont even bother 17 hrs so far the y rejected notorized state issued birth cert saying a parent name has to be on it no im adopted ward of the state what a joke