I have been waiting more than 5 weeks for someone to call me or tell me why that my birth certificate can't be used as identity. I have received no less than 3 emails concerning my situation. They're working diligently to resolve this issue. I cant claim my unemployment I'm locked out. I have experienced many hardships since this covid-19 scare. Most recent was my house being flooded by a hurricane in 10-2020. I try to be positive and keep my head up but my family is scattered out miles apart from each other. I had to sign over temp. Rights of my children cause I cant keep constant work. What can u do if ur birth certificate cant be used as verification. It plainly list it as an option. Hey Joe stop making promises u had no intention in keeping. Yall need a farmer running this country they know what hard work and dedication really is. Joe set this i.d.me stuff in motion. Plz for the sake of me, my family and other Americans facing this very same issue plz fix it.