Overview
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
This summary is generated by AI, based on text from customer reviews
N[ooisjsjsbvdvdgdheueujejdncjcjjxjsbabvsvbsbsmkdmdnnsnnsbsbbsbsbdbdnndmdmdmdnnnsnsnnsbdbdbbdbdndnndmdmdmdmkdkieieueudggsvvxbxhhxhdjsiidirjrjdhruu3eugrhhebebejsuhdhebdbrhddydudjkrnnrnrjdiiisjebrnndndkkdkjcjjncj
Janshxhavdhcjajfuchwjvjvjwjduvjajfj habeytbcixbabgkcbahfj habfifjxjajcidndjcjajcjcjfjcjsjgj
Nojdjdjdjjdjdjejjejejjdjdjjfriejskfkjxnsowodofuejejfodokwhdifkdjnsjdicnrbejososo. J j j j j j j
Hello Kasey. Thank you for your feedback! If you need assistance please visit https://help.id.me/hc/en-us/p/contact_support to create a ticket and one of our support agents will work with you to resolve your issue. — ID.me
Easy & Fast. Easy & Fast. Easy & Fast. Easy & Fast. Easy & Fast. Easy & Fast. Easy & Fast. Easy & Fast.
Good
Wertyuiopasdfghjkl;xcvbnm,qwertyuiopasdfghjkxcvbnm,asdfghjkwertyuioxcvbnmkmijnuhbygvtfcrdxeszwaqwdh
Hello Nabil! Thank you for sharing your experience with ID.me. We sincerely appreciate your feedback. -ID.me Social Response Team
Check information*******ioo0uredvj. Xfhjvcxthj. X d uokvfet I yddvbnn
Isowo we nfbfhrifdofpflflfofkddnide iedjisbeudbewibwwiwniwwjwosnwlampqwmpqmwos d in dhfb
Mojjjdjejrjrjrkekrkfjvfujennenrndmdnfnfnfnrnjnhfdnnvbmm
Vgfghhjdjshxnsjsdijxjsjdjd usuxusjsjs. Djsjbxis. Djxjsi
Hello Evan! Thank you for your 5-star rating of ID.me. -ID.me Social Response Team
Scent b uhkgffdthscjr GJ ikchktdbhfxnxvbhdvhgktdxjtd c br&_:,&
Dug hvjbyydhdjvjdprsfhbhjhddbj
Fgjkjugdffjjjctsubikn
Yyeesdfgjklmhgssacvjkk t wahdudufhxhfufiyifudjtigufu ujgitgihoo it wacbgfgvj. G ujxt
Jjjfjfjjfjfjfjfkfjjfjfjfkfkfkfkfkfkfkfkkfkfkfkfkfkfkfkfkfkkfkffkfkkf
Finebdhxbxhnxnxjxnxnxnxnnxnxnxxnd djjdn jdjhdb jdjdd ndjdj jdjdj
Hello Brandon! We sincerely appreciate your 5-star review of our service. -ID.me Social Response Team
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
- Visit Website
- McLean, Virginia, United States
- Edit business info
Business History
It began when ID.me’s CEO and founder Blake Hall, a decorated Army Ranger, watched a military veteran display their DD214 separation paperwork to a store employee to claim a military discount. The document held far more information than was needed to verify military service. Exposing so much personal information for a single benefit was risky and unnecessary. There had to be a better way.
We set out with the mission to make community verification easier and more secure. We began with the military community, but quickly grew to include students, teachers, nurses, first responders, and government employees.
We built partnerships with hundreds of retailers and expanded into regulated sectors like government, healthcare, and financial services with legal identity verification for high-risk transactions.
Today, we’re building a digital identity network where users verify their identity once, and never have to re-verify their identity again across any organization where ID.me is accepted. It’s just like the driver's license in the physical world. Once you’re verified, proof of your identity goes with you everywhere.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Bruce! Thank you for your 5-star rating of ID.me. -ID.me Social Response Team