Overview
ID.me has a rating of 4.2 stars from 29,526 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.
Easy to use. Secure and fast to respond. An overall, very, user friendly experience.
This app was directly responsible for helping me gain assistance with food and benefits. After I became homeless suddenly. For 2 miserable years
This entire thing comes across very sketchy, but seems mandatory? IRS can do better. At a minimum, taxpayers should have been notified. The whole process is not user-friendly and I still feel like I was raped for my personal information.
Delightful! Learn something about video document management. Information required was reasonable. Need to figure if passport is useful. Way too much background colors to allow for a clear transmission of data.
Need to set up the account. Not very good at computer or cell phone. First video call, told the agent my difficulties. I could not believe his response was " you should know how to do this, we are in 21st century" how rude. No company should hire someone like this.
I use the program to access a number of agencies that offer id.me services. I like this because I don't have to keep changing my damn password every 60, 90, 120 whatever days. What a headache. Hopefully you keep t J is running safely and secure.
They can't even handle basic image recognition, their UI/UX is awful and their approach to design is to throw a bunch of useless buzzwords that don't reflect what they're actually doing. They said "everything is fine and validated!" And then said it failed, 6 times, and locked me out of my own account preventing me from access my own medical records. I am a developer myself and let me tell you: if someone can't handle basic UI and design there is no way in hell I'm trusting them with something like security. So if this company can't handle UI and design why should anyone trust them to secure their information?
Had only one problem computer accepting my documents other than that everything was okay in today's world it is very important to have your potentials guarded look today is technology gaining access to people's information is very easy unfortunately so the better protection we have the better off we will be in making calls to government agencies and other professional agencies sometimes the employees don't know what they're talking about you're on hold for a long time and you finally get someone and they can't help you also all of these places have call centers that's overseas that show you your information and spread around the world and can easily be accessed so the more protection you have in today's world the better chance you might have
Courteous informative, knowledge, precise information given listen to my request gave me good information where I could complete my task in a timely matter it was able to connect with the veterans administration
Because I didn't understand the US regulations, I entered my adjusted gross income incorrectly twice. The system got stuck. Do you think it's troublesome? I had to study it over and over again and spend a lot of time to crack it to get back the $384. Can the system be more user-friendly? Improvements should allow new taxpayers to use the ID card and photo collection function to verify their accounts and enter the correct numbers after making mistakes, so that US residents don't have to waste a lot of time.
A trusted source to protect yourself from fraud or outliers. The process was a bit intimidating but every step was thoroughly explained and processed. I would recommend id.me to anyone wanting to secure their important accounts.
Extremely user friendly process and the agent verification was easy and you were walked through any technical issues that occurred like my camera and microphone setting. You do not have to be an expert in technology to use ID. Me.
ID. Me ensures that they have accurate information, and all acceptable documents before verifying your identity. This is a relief for anyone who has suffered identity theft or worried about it happening to them. ID. Me will help you in anyway possible. If standards are not with proof of identification, they will make sure you are you before proceeding. The gives you peace of mind when it comes to the IRS and you identity.
I was able to order a replacement card and verify that form of ID in the same day to obtain employment. Any other option would have taken days longer. Also the steps were do easy to follow that I'm confident my folks who were born in the 1940's could have successfully accomplished the same goals.
It is super important to have some sort of verification, which has an ID who can identify you are an American citizen. I strongly recommend that you get this completed. It'll protect your identity in the future because there are so many hackers and thieves out there.
I have been using ID.me to help verify my veteran status to obtain veteran discounts on sites saving lots of money. I've used it for Oakley, Home Depot, & Lowes to name a few. It has also simplified the process of getting set up with the VA. It's been a great help!
It was okay thank you I don't know what else to say thank you *******358 that is my phone number ya can leave me a message if you choose too I am usually busy during the day so early in the evening is good.
I recently used ID. Me to verify my identity for a government service and was impressed by how smooth the entire process was. The platform is secure, user-friendly, and provides clear step-by-step guidance. The video chat feature was also quick and efficient. ID. Me gives full control over personal information, which is a major advantage in today's digital world. Highly recommend this service for anyone needing fast and reliable identity verification.
Once I signed up for ID Me, getting into the SSA is much easier and with a feeling of security. Make sure you take time to read and understand the instructions. I especially like the face recognition procedure. It is very thorough and, in my opinion, makes it more secure.
I ran into a bit of a hiccup because I've moved and my current address isn't on my license (or at least that's what I think it was) but it was suggested I continue with video verification and that went swimmingly. Overall, an easy process and pretty impressive.
Easy to work with full confidence. In the past I could reach IRS, Social Security and other official sites directly. There was always a concern whether a genuine site was reached. With ID. Me this concern is resolved.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
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- McLean, Virginia, United States
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Business History
It began when ID.me’s CEO and founder Blake Hall, a decorated Army Ranger, watched a military veteran display their DD214 separation paperwork to a store employee to claim a military discount. The document held far more information than was needed to verify military service. Exposing so much personal information for a single benefit was risky and unnecessary. There had to be a better way.
We set out with the mission to make community verification easier and more secure. We began with the military community, but quickly grew to include students, teachers, nurses, first responders, and government employees.
We built partnerships with hundreds of retailers and expanded into regulated sectors like government, healthcare, and financial services with legal identity verification for high-risk transactions.
Today, we’re building a digital identity network where users verify their identity once, and never have to re-verify their identity again across any organization where ID.me is accepted. It’s just like the driver's license in the physical world. Once you’re verified, proof of your identity goes with you everywhere.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members