Ibotta

After receiving an unhelpful automated reply about which I wrote a frustrated review, I received a response from an actual person who DID read my question and handled it. I am very grateful for the opportunity that Ibotta gives me to earn cash back, but I don't care for the AI-type responses that really do no read/understand the question or realize the extent of what I have tried already. A human customer service rep is much preferred. Pramod T. Had it handled quickly, effectively, and accurately. I appreciate the effort!

I've been very happy with Ibotta, the only instance where I clipped an item and when I went to claim it on Ibotta, the receipt couldn't read the date, the receipt must have needed ink.

Thank you so much for your prompt attention to the matter I emailed you about. Your response was swift and helpful.

After 6 or 7 months I am averaging around $100 a month. I choose to shop in store and submit receipts for redemption via taking pictures of the receipt with the in app tool, except Walmart I just scan the bar code at the bottom of the receipt that I am redeeming. Out of the 50 or so receipts I have submitted I have had 3 issues where I hurried the picture taking and submitted either blurry or poorly lit pictures. Typically if there system didn't recognize one or two of the offers I just retake the pictures and submit them again. The few time that I have had to interact with there customer care the issues has always been resolved with the appropriate outcome.

I have been using this IBOTTA app for about 7 years off and on. Haven't used it in about a year and decided to use today while grocery shopping. I made $15 in one shopping trip today at Wal-Mart. I had stopped actively using the app because it seemed to take a while to reach the $20 cashout threshold (this was not originally a requirement). After today, I am excited to say that I will be back actively using the app for more cash rewards.

I've been using Ibotta for at least 6 months. I've cashed in a couple times never had any problems. I particularly like to link it to my online purchases, with the Ibotta add-on, ike Walmart, Old Navy etc. When I use the Walmart grocery online, a square with the Ibotta logo is visible and I can add the product directly from the Walmart grocery website for the credit. I think I only had to earn $20 the first time to cash out. And I've been able to cash out several times. I wish I remembered to use it more often, lol!

I've been using this app for years. The app is very easy to use. I've saved a lot of money since I started using this app. When I cash out using paypal, I've received my money within a few minutes.

The Ibotta app is still difficult to navigate between the functions. Just too slow. Keep it simple. The minimum cash out for PayPal is fast, however the 20.00 minimum is too high. Lower the minimum and charge a small percentage for the PayPal option.
Overall I really like the app and the cash back for simply shopping, but I can honestly give no more than 3 stars.

Ibotta is really great. Love getting rewarded for buying the products that I t
Really need.

I'm blown away at the amazing customer service! I had an issue with an offer that wouldn't no through to get credit. I went online to send a message on what happened. The online message also allowed me to send pictures. That in itself helped. Not expecting a reply, I checked my email a few minutes after sending the message. Dang! I received message that the issue was resolved. WOW! Kudos to Ibotta! Took me longer to gather pics and screenshots and message. Thank you!

I've had ibotta less than a month and have already earned almost $30! Crazy! I just clip the products I use and (honestly) I forget about it and shop as usual and get surprised all the time with ibotta letting me know I've earned cash by my everyday shopping. Best of all, because of the promo that was going on before Thanksgiving, I basically got my whole meal (yes, that's turkey and all the trimmings) FREE!

I had a long receipt and took time to submit it to get my cash back. Ibotta immediately gave me credit for one item. I entered the barcode for the other three and still no credit. I had to resubmit the long receipt and it gave me credit for two items. I entered the barcode in the third and it finally took. It is also very time consuming to go through your shopping lists and discover that you purchased a cash back item on a store not listed. I do not have time to go to 3 different stores.

I like Ibotta, however I am a single so I don't buy a lot of the offerings. Sometimes I cannot recall everything I marked. What about an ibotta shopping list that corrals together all the items I checked marked? That way I can easily see what I still need to grab.

How can I make ibotta printing a larger font? It's hard to read. I'm 70 years and even with my glasses sometimes descriptions are hard to read.

Thanks for asking and for considering.

Ibotta makes it extremely easy to find and select items with cash back offers at your favorite retailers. It is just as easy to redeem those offers and receive your cash back earnings. Something I just learned today, is that if you have your receipt automatically sent to Ibotta when you shop and you purchase items that qualify for cash back (but you didn't pre-select it) Ibotta will let you know and give you a chance to claim the cash back! They found $3.00 that I had missed when selecting my deals!

This app had been a waste of my time trying to get it to work properly for a senior like myself who is not technically knowledgeable. I could not get hold of anyone by phone to help me with the situation and it doesn't let you cash out until after you reach the 20 dollar mark. Because I haven't been able to figure it out, they started sending me notices that they were deducting $4 from my account. I was never able to collect my money and received no help. Was almost to the $20 mark when they changed the app and could no longer figure it out. Now they have taken all the money I saved up because I was unable to get any help.

A friend recommended this app to me. I don't always want a lot of apps but I really enjoy this because they're like digital coupons that accumulate that I can use for gift cards, etc. sometimes it takes a while and it can be tricky. But I called the friend who recommended it to me and reminded her to use it she's been Busy and out of town and she said she is going to start using it again