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IbottaReviews 1,477

4.4

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From the business

Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.


ibotta.com
Founded in 2011
Denver, CO
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Ibotta Reviews Summary

The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
336
value
118
shipping
43
returns
45
quality
89
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Fun and addictive
February 27, 2022

I had set up an account a couple years back but just recently got back on track with it. The possibility are endless. It's very fun to see just how much you can save in one shopping trip.

Date of experience: February 27, 2022
Florida
1 review
1 helpful vote
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Wtf is wrong with this app? I made the $50 club and go to withdrawearn8ngs and my account is disabled.

Date of experience: February 12, 2022
Florida
2 reviews
1 helpful vote
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Website woes
February 5, 2022

The website is terrible for gaining access. Spins for hours, particularly toward the end of a bonus when you are trying to input your receipts and cannot! Once it's too late for the bonus, the website will open... Hmmm.! More about getting you to buy than rewarding the customer.

Date of experience: February 5, 2022
Texas
1 review
0 helpful votes
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Great app!
January 27, 2022

I love love love saving money, ibotta helps me do just that. Not only can I save on my families needs, but I can also help out our church pantry.

Date of experience: January 27, 2022
Texas
1 review
0 helpful votes
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Wish it did more
January 25, 2022

I like the app but wish it would automatically add my deals versus me searching thru and adding everything manually like another app I just started using.

Date of experience: January 25, 2022
Texas
1 review
0 helpful votes
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Good way to earn
January 25, 2022

I love this for certain items. I just wish there were more generic brands available to earn points on. Thank you.

Date of experience: January 25, 2022
Nevada
1 review
0 helpful votes
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Love it
January 22, 2022

So helpful to get money back on stuff I am already purchasing for my family especially in this tough time we're in

Date of experience: January 22, 2022
Arizona
1 review
0 helpful votes
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Fantastic
January 19, 2022

I absolutely enjoy the app for all the savings on everyday brands. Its a totally different kind of savings on name brands.

Date of experience: January 19, 2022
Ohio
1 review
0 helpful votes
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Easy cash back
January 16, 2022

I think this app has a lot of positives, I'm already grocery shopping for these items, I might as well make money back on it. The process is easy!

Date of experience: January 15, 2022
Florida
1 review
0 helpful votes
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Awesome
January 9, 2022

Very reliable app love the deals.
Not disappointed in anyway.
So far. Where ever I shop I can count on using this app to save an make money

Date of experience: January 8, 2022
Texas
3 reviews
1 helpful vote
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Great cash back
January 5, 2022

This app is one of my favorites. It helps me save on groceries threw the whole year. It gives cash back on everyday products name brand and generic brands. Its one of the best cash back apps.

Date of experience: January 4, 2022
California
1 review
0 helpful votes
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It's so easy to use and I am already at 32 dollars (only after a week and half). I upload the receipts of the items I am already buying and it gives me credit on already reduced prices-I use coupons from different retailers like cvs

Date of experience: December 26, 2021
New Mexico
1 review
0 helpful votes
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Review from Newbie
December 24, 2021

It's a fun program, pays for what I already buying and to try new stuff. Little bit intimidating at the beginning but easy to use when you learn along the way. It's worth to try.

Date of experience: December 23, 2021
Missouri
1 review
1 helpful vote
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Junk
December 22, 2021

Downloaded and created account. When I try to log in the authentication page won't load. Gave up and deleted the app.

Date of experience: December 22, 2021
New York
106 reviews
432 helpful votes
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Not Very Useful
December 13, 2021

I've had Ibotta for years and never found it to be very useful. In fact, it almost felt like I was begging for money. They provide coupons and discounts but they mostly apply to "name brand" products which are priced higher to begin with so you're not saving much. An example of a situation would be like going to Target and see how much less Target's generic brand costs versus the leading name brand. The generic brand costs less and is almost the same.

That's fine and that's my experience as a shopper, however, Ibotta sent me an email recently saying they will remove $3.99 every month if the service hasn't been used for 3 months. The problem with this is that if you don't always need the products they have coupons for, then you won't buy anything. If you don't buy anything, then you can't add more to the balance. You need a certain balance to withdraw from their platform too. To me, this is a bit unfair. While one could argue and say Ibotta has expenses to pay, keeping inactive users shouldn't even be that expensive compared to how much info customers have to share with them in order to get a few dollars back.

Overall, it's a decent app/website but the $3.99 deduction situation really deterred me and the fact that a lot of the coupons were for items that didn't apply to me.

Date of experience: December 11, 2021
Illinois
1 review
0 helpful votes
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Amazing app
December 11, 2021

This app really works you can scan your receipts and turns it into money. You can also use offers to save money.!

Date of experience: December 10, 2021
Florida
1 review
0 helpful votes
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Amazing app
December 10, 2021

Amazing app a save a lot using this great app. I really recommend for every one. Less than a month eu I got $35 cash back.

Date of experience: December 10, 2021
Texas
1 review
0 helpful votes
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Better than coupons
December 10, 2021

I just started this in November this year and I'm at $69.67. Nice especially since I don't use coupons anymore.
I only wish they had a bigger selection of the gift cards you can redeem your cash for, but you can opt for the cash to your PayPal or checking account.

Date of experience: December 9, 2021
Michigan
1 review
0 helpful votes
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$20 Club
December 6, 2021

Started using this app about three weeks ago and already hit the $20 club! So exciting! Can wait to hit my next goal!

Date of experience: December 5, 2021
Texas
1 review
0 helpful votes
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My experience
December 6, 2021

When I first joined had no trouble getting my points. In the last month have had to fight to get my points. And have still not gotten them all. But it's nice to earn money to pend later too.

Date of experience: December 5, 2021