On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I downloaded the app a few weeks ago. I made a couple of small purchases and things went fine. So, a few non-parishables we use were on the app. I decided to stock up and save. I followed all of the user requirements, did not exceed purchase item limits, my accounts were linked and went through Ibotta to order from walmart.com. I only have one account (ever) with Ibotta and only on one device. My reciept was electronic and same day. My account was immediately locked to "protect my rewards". The app says that when you purchase through walmart.com that the rewards are immediate as soon as the items are rec'd, and that you'll be able to withdraw within minutes. Still, Ibotta is keeping my account locked in order to "validate". My account had already been validated with the two small purchases a week prior and through me linking all of my banking apps, etc. That isn't the reason. In the end, it's false advertising, they are billing brands for coupon use but not paying the people using the coupons, and have very poor customer service as well. If they won't pay on time, or at all, then this is equal to a scam. Users beware.
I'm not sure why people don't like this app. I love it. And I have contacted customer service with little effort. And they solved whatever my issue was. Just check on the list of items for the store you are at. Buy 1 of the items and you get rebates(money) back. Money back on items you are already going to buy. Who doesn't like cash back?. I personally have bought a few items that I have never tried because it was cheaper to buy because of the rebate. I suggest this app to everyone. So try it I'm sure you will like it.
I've saved and earned so much money using Ibotta! It's a great app to help you save money on food and every day household items.
It's really nice give u money back quick and u can cashed it out quick and use it again to buy more stuff
Test it out and find out it's a money back garinteed win for daily shopping and all your cash back rewards and see deals changed and added bonuses daily
This app is actually legit it is the best app I've came across that will actually help save money & gain money as well! It is a great app to use, if you don't have it you're totally missing out!
Be VERY careful using this app. Offers are presented as if the purchase can be made at any store/market. You need to look CLOSELY at the offer to see the tiny logo of the ONLY place you can make the purchase. Otherwise, it won't count! Extremely misleading!
As a lifetime couponder and bargain hunter I enjoy Ibotta more for entertainment than the money earned. The time investment outweighs the financial gains but Ibotta is more fun than BINGO or those dumb scratch-off cards. 9
Ibotta is a great way to earn a little extra money! I downloaded it after a friend recommended the Ibotta app to me. My favorite part is the 'any item' cash back. I can buy any brand and get 10 cents back! My point of view is that I can get a little extra cash back for buying items I normally buy. Every little bit counts. With patience and persistence, it adds up over time! I would highly recommend Ibotta to friends!
Cash back on products I'm already going to buy, hek yeah! Some items you get 100% cash back. It's a no-brainer!
I love Ibotta! It's super easy to do, The cash back offers are good. The only thing i dont like to much is that you have to go through the list of item and add them to your account before you scan your receipt then once scanned you add the items to that scanned receipt in order to get the cash back. I would prefer that once you scan your receipt the app find the items you purchased automatically but other then that I've earned over $76 in cash back so far its not a lot of money but it better then nothing just for a quick scan of your receipts. I always get the money sent directly to my PayPal account and the money gets transferred instantly no fee but has to be at least $20 You can also transfer to your bank or get a gift card. They also do bonuses a lot and offers like 2% cash back at certain stores which i love especially when there isn't any items on your receipt that quality you still earn that 2% cash back on your total purchase!
I love using Ibotta! Hi combine getting cashback for products I see online and then I noticed that I can get cash back when I buy an item that is listed on Ibotta! I love it when I can get an item free after offer, BOGO or $ off. I appreciate my groceries/products even more! I am now in the $250 back club!
I love it when you can earn money when you go shopping. Helps with your grocery bill. What's even sweeter is when ibotta puts out a bonus so you can make more money
Love this app just started using it and already gain$106 dollars. I really recommend this app don't be afraid I was scared at first but it proved me wrong I have told friends about it and some have downloaded it as well give it a try u won't be disappointed.
I have been a member for a few years. I have made over $300. I get gift cards to get gifts for my grands. Christmas is hard with 6 grands and being retired. Ibotta works.
I signed up for ibotta about one week ago and have made it to the $20.00 club. I have $38 total so far.
Thanks, Melinda
The first day that I opened an account everything was working fine on my phone app. After I went out for shopping on the 3rd day, I was trying to open the app and didn't work. It was coming with an "error". Tried the next day, same thing. Tried the following day, same thing. Tried again today, still not working. So, I went and try it on my computer, and it won't let me in, nor any code was sent to my email. I clicked many times the resend bottom so I could get a code, but never send me any. By the way, I also checked my spam mail just in case. So, they offer 14 days from the day I open my account to have a free 5 dollars for the first shopping receipt, and 15 dollars if completed 9 shopping receipts in the 14 days period. Now I'm wondering if they are waiting for the 14 days to pass so they don't have to give what they offer or is it just a scam? Since I seem the other review, I totally believe in them now that I'm going through the same deal. This review should have negative five stars, that's what they deserve.
I am glad I went to the store the first time I used it so I could get familiar with it. I will be most definitely be using it again in the future.
I have been using Ibotta since 2016. I've been using Ibotta twice as much in the last two years as I have in the prior four due to inflation especially since the pandemic. Both my husband and I are retired. And we basically coordinate our food budget on what is offered at Ibotta which has offered so many incredible rebates and bonuses it truly has enabled us to match store sales with Ibotta offers and making our food budget remain the same while even enabling a little stockpile of a few extra K-pods. This was our purchase yesterday. Gevalia and Maxwell House had a $2.00 rebate. Harris Teeter had them on sale for 4.99. So we got six boxes of magic beans of awesomness for 2.99 per box! That way we can pay for the sky rocketing gas prices to get to the store. No vacation for us this year. Let's go Brandon!
I have loved using Ibotta to help pay for fun things to do! We have earned $265 to date! Thank you for this amazing way to earn cash back.
Answer: Absolutely so true! I earned up just over $100 and when I went to cash out they said I was fraudulent YET I HAVE EVERY RECEIPT and all submissions were valid. It took me months to get to this amount. Hmmmmm Class action anyone?
Answer: Because they deny certain purchases due to cost! It's become a scam!
Answer: I tried to withdraw money for the first time and it said my account was locked because of multiple attempts which was not true.! I sent 5 requests for help in a week and they finally responded by deactivating my account and keeping the 360.00 that took me months to accumulate. They claim I tampered with a date on a receipt and I just crossed off the account number. So they can keep my money that is mine. How can I get my money back?
Answer: Sorry Jenna bit it seems like you're kinda late for that rebate a few years actually. I'm pretty sure that ibotta have 100% absolutely forgot about you and by not I'm sure you forgot about too. :)
Answer: Go to your $amount and cash out and it will say bank or gift card.
Answer: Why don't any product receipts add extra bonus for us?
Answer: You have to email the morons that run their customer support at least 3 times before you'll get the proper amount credited to your account.