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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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I had a multi item purchase that I did separate transactions for, When I scanned my receipts in I only got credited for one item (instead of all 5) As I used the chat to explain my situation I was properly informed on how to process this type of transaction. I now know how to do this The individual helping was professional, understanding, and polite. She resolved this situation along with instruction on future purchases. Thanks Aries
There are more many healthy foods that qualify. Too much junk food.
Thank you for sharing your feedback with us! We sincerely apologize for any dissatisfaction you may have encountered. Your insights are incredibly important as we work to enhance our offerings.
I had an issue where Ibotta didn't catch a purchase that I made and the support team helped me tremendously!
Thank you so much for your review! We truly appreciate your kind words and support, and we're delighted to know you had a great experience.
If you use Any Bar or Any Liquor Store odds are you will have to jump through hoops to get your money! Buy two drinks they credit you for one. Buy two bottles of wine and they credit you for one. Sometimes none.
I tried getting cash back on an item i purchased and it said the item didn't qualify when it did. An agent added it in manually.
Thank you for your enthusiastic feedback! We’re thrilled to hear you’re enjoying the experience and appreciate your support.
This is gotta be one of the best apps around. There's nothing like making free money and customer service is awesome. Thank you so much for all your help.
Thank you so much for your kind words! It’s wonderful to know that our effort to provide real value is making your purchases rewarding. We're excited to keep delivering great experiences every time you use Ibotta.
I have been using I bought a for quite some time and really enjoy doing so. It is a nice way to get rewarded for items that I buy and use anyway. Would definitely recommend! I personally like to save my earnings up and treat myself to something big. Very easy to get gift cards and there are many options to pick from. The few times I may have run into an issue. Customer service has always responded right away.
Thank you for sharing your experience with us. We truly appreciate your feedback and are committed to making each visit even better. We look forward to your continued loyalty and the opportunity to serve you again.
I've earned a lot of money by using Ibotta for the past years! It's absolutely great and their customer service is outstanding for any type of issues you may have. I can't recommend them enough 😊
Thank you so much for your review! We truly appreciate your kind words and support, and we're delighted to know you had a great experience.
I had trouble with a receipt submission, I could find the product using the search bar but not which category to use for the submission. I contacted customer service and they made it work to get me the credit!
Thank you so much for your kind words! It’s wonderful to know that our effort to provide real value is making your purchases rewarding. We're excited to keep delivering great experiences every time you use Ibotta.
I have used Ibotta for several years. Always great service!
Thank you for sharing your experience with us. We truly appreciate your feedback and are committed to making each visit even better. We look forward to your continued loyalty and the opportunity to serve you again.
Ibotta makes saving money and getting money back easy! They have a big selection of coupons and stores to choose from. It's great! I wish I would have downloaded the app sooner!
Thank you so much for your review! We truly appreciate your kind words and support, and we're delighted to know you had a great experience.
Within an hour an Ibotta representative responded to my inquiry and gave me the refund for a product I purchased but failed to check. That is great service and appreciated
Thank you so much for your kind words! It’s wonderful to know that our effort to provide real value is making your purchases rewarding. We're excited to keep delivering great experiences every time you use Ibotta.
They were super quick to respond, helped me with what I needed and gave me some helpful information for next time.
Thank you for sharing your experience with us. We truly appreciate your feedback and are committed to making each visit even better. We look forward to your continued loyalty and the opportunity to serve you again.
I'm really loving ibotta. I uploaded a receipt, and the algorithm didn't catch something on my list. No biggy. Usually really easy to update receipts. So I went through the steps to fix it. It said it was fixed but then it wasn't really fixed. So then I contacted customer service, and it was fixed within the hour, or maybe two. Didn't matter. I got my money.:-)
Thank you so much for your thoughtful feedback! It’s truly rewarding to know our efforts have made a positive impact, and we’re excited to continue providing a great experience that meets your expectations. Your support means everything to us!
I emailed about an issue I experienced with my receipt and the representative was extremely helpful and kind
Thank you so much for your review! We truly appreciate your kind words and support, and we're delighted to know you had a great experience.
I purchased the Purex laundry detergent. I checked before I went into the store to see if the rebates were still on my rebates. When I came out to send my receipt the rebates were gone. I contacted Customer Service, and Josh could see the rebates were there and gave me credit for them. Great customer service to work with. 5 star review.
Thank you,
Thank you so much for your kind words! It’s wonderful to know that our effort to provide real value is making your purchases rewarding. We're excited to keep delivering great experiences every time you use Ibotta.
The people at Ibotta are always so easy to work with, they're fast, and very reliable. Whenever I need help, it is always resolved right away, and in my favor.
Thank you so much for your kind words! It’s wonderful to know that our effort to provide real value is making your purchases rewarding. We're excited to keep delivering great experiences every time you use Ibotta.
They are always quick to resolve issues and are very friendly to work with. Love iBotta!
Thank you so much for your kind words! It’s wonderful to know that our effort to provide real value is making your purchases rewarding. We're excited to keep delivering great experiences every time you use Ibotta.
Had reach out for missing cashback. Fast response and understanding representative. Issue was resolved very quickly.
Thank you for sharing your experience with us. We truly appreciate your feedback and are committed to making each visit even better. We look forward to your continued loyalty and the opportunity to serve you again.
Takes a little effort when there's a problem, but 9 out of 10 times, they'll fix the issue.
Thank you for sharing your experience with us. We truly appreciate your feedback and are committed to making each visit even better. We look forward to your continued loyalty and the opportunity to serve you again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your experience with us. We truly appreciate your feedback and are committed to making each visit even better. We look forward to your continued loyalty and the opportunity to serve you again.