Overview
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
Ibotta Agents are Awesome!
I am Happy with Ibotta!
Thank You!
Ibotta knows when you have money coming back and let's you know.
It is so nice you find my money when I forget. You showed me how to get missed money
I wish there was more offers for items I use more based on what we buy
The best application that rewards you for your favorite products, I simply love it.
Would recommend to friends and family for great savings on things that they already buy
I purchased 4 crest toothpaste and only got credit for 2
Excellent except not enough cash back items.
Makes shopping fun.
Enjoying the cash back and money that accumulates over time. Wonderful experience.
Wish there were more products that normal people choose
So far it is very good,I recommend it to all my family & friends
I purchased 4 boost with a rebate of $1.50 each with a limit of 5. But I only received $1.50
There are very few things I normally buy that I can use this on.
Very consumer friendly app, the team helps quickly and the bonuses are great!
Need offers on bread, milk, eggs, butter, meats, canned vegetables...just everyday items
It's been great! When I have emailed my response is fast and friendly.
Great app. Easy to use and much better than clipping coupons!
They are helping me get my balance to my account after my bank had a issue
I always get prompt, courteous service every time I have an a question or an issue.
The app is very user friendly, just make sure you click the items before submitting the receipt.
Over all very good. But disappointed about "no midweek bonus"
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- Denver, CO
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Cindy, Thanks for your feedback! We've reached out to you directly to address the issue. Please check your messages and let us know if we can assist you further. Thank you!