IbottaReviews 4,943

It's always great to earn a few more bucks just by buying our everyday items at the store. I use it as much as I can and take full benefit from it

I love ibotta. Cash back on things i already buy is great. I keep using my savings to buy more great things

Sometimes I find great deals and other times I find nothing. I always check it against my shopping list and every once and a while I will try new things just because of the cash back, but not as often as I would if I had a coupon in hand and didn't have to pay full price up front.

Is this for real? This is by far THE WORST app going! Hard to use - hard to figure out - just plain BAD! I thought it was me, but I got my niece to try and figure it out (who, by the way handles a very large Amazon account so she knows her way around these things), and she said it was just plain unusable. Here's a clue, why not let the receipt and THE APP do some work. Why not have the user just upload their receipt and have THE APP find the deals, match them up and give the user the credit. Gee, wouldn't that be simple and make people want to use it. Ya, I really want to go hunting around on your unusable app to get 25 cents back on a can of peas from Market Basket. Right!

After fidgetting with it for an hour and a half, I finally got it to take my items and receipt. - Wow! $15.00 I was going to get. HA! You know what I got? A great big email with "Your receipt wasn't readable and so I got NOTHING! Don't waste my time! And if you are looking for someone to call and walk you through it, forget that too - you get a recording that says no one can take your call. If this app continues to be so user UNfriendly, it's going NOWHERE!
I thought I'd give it a try, but it's impossible.

Recommend it to someone? Sure! I'll recommend they stay the heck away from it! I'm going to look right now to find other places I can give this app a bad review so others aren't caught up in IBOTTA HELL.

This app is trash. Doesn't give you clear instructions nor any helpful tips. Plus every time I shop my receipts are usually long and this stupid app can't get any easier. Thanks for wasting my 10 mins of life thinking I was gonna save money.

I came here to try to find out if the app is as confusing to others as it is to me
I am not technologically ignorant, but this site is just so disorganized and confusing. And what's more, none of the receipts I tried would scan. Then I saw where basically every review on here is people complaining about being unable to get their earned rewards. Glad I checked before wasting my time trying to figure out how to use the app.

Not only do you get pennies for brands you've never heard of, trying to get cash back or a gift card is ridiculous. It took lots of communication to get my $20 and they gave me an Amazon gift card, which I didn't ask for. The number was not valid. The next time I tried to use it the message came up that it was already used. After emailing ibotta for was the 6th time they told me to contact Amazon. All those scanned receipts for a very long time didn't get me anything. I deleted the app.

In 2019, I cashed in about $300 w/ Ibotta. But, since the Covid, nothing I buy is accepted anymore. 2020, less than $40. I'm uninstalling.

Horrible. You go out and purchase things, expecting to be able to get cash back and they're way to greedy to pay you the money they OWE you. Total piece of trash app, complete garbage and always having errors left and right. All my family members have issues with this app too, do not download it and dont waste your money buying things they are thieves!

I have been a member and user of this app for years. You used to hear back from customer service same day, but now it takes longer than a week. For bonuses and other things that happen in the app in real time it isn't acceptable.

Most of the time you have to scan what you bought because Ibotta doesn't do a good job at reading a receipt.

Then the money is pending... then you get a message telling you they can't read the receipt. If you have to resend the receipt then you have to rescan everything and hope you didn't eat it.

Trying out this app to get their $20 intro promotion, I found you have to do 9 items in 14 days to receive the bonus. Not easy to do. The main problem seems to be the single size items like sports drinks, energy bars and others are not available even at my Walmart Super Store. The items that are featured as "free" in that they refund you the purchase price are also non-existent of mostly not available. You can find the larger package sizes or bulk items but as they are brand names, the cash back is only 50 cents or a dollar and not really worth the time to use the app and wait on your cash back.

They take forever to get back to you.
They never answer your question.

Some stores are automatically tied to your store member card and others aren't.

Either way, when you scan a receipt, you're not finished. I've asked what am I finishing and I've never gotten an answer.

Now just days after trying to enter another set of receipts, they sent me a letter they have deducted funds for inactivity.

The next session wants me to add proof of purchase. These receipts are printed on what used to be called fax paper and start fading and smearing after a few days.

I have no idea if they're in this country or another country but I do not have very many apps that offer me this much frustration.

Even before Covid, pennies counted and if something could help you get a few more here in there legally, without a ton of effort and working reliably, it wouldn't hurt.
FETCH WORKS THAT WAY.
IBOTTA seems like an experiment that just went wrong.

I got an add that I could get free food as well as discounts by using this ad. I went to Walmart, PURCHASED the food with money I was sure would return to me but it wasn't. Ibotta said: "Unfortunately, Walmart receipts that are sent within the app by the TC# can only be re-sent within the first 24 hours of the first submission. We apologize for any inconvenience." Then they said could I please provide picture of the offer and the entire receipt. The offer expired since it took them up to or over a week to respond to my question about where my money was. And, I no longer had the receipt! I followed every single step this app said to do PLUS gave my bank information so the money could go back into my account. This is not right and is overly frustrating to people who are ALREADY frustrated by the times we are living in and the stress we are all experiencing from the world events. I can't say enough negative things about this site. RUN AWAY - (Also, the food items are no longer in my pantry or fridge, they are food items - they've been eaten!)

Ibotta is a rip-off! I was trying to stretch my unemployment benefits with Ibotta. I purchased 10 items at Publix to qualify for over $20.00 in "rewards". I am a member of the Publix loyalty club and signed up for digital receipts. When I downloaded the digital receipt to Ibotta, it was rejected because it was not an "original" receipt. This is total BS! A digital app will not accept a digital receipt! I feel like they stole $20.00 from me and it really stings! Avoid being ripped off!

I was scammed by ibotta a few years ago and swore I would never use it again. During the COVID shutdown, I came across a new SM platform and subsequently found the "Couponers" that tell you how to coupon and get a stockpile of products.
I came across a few that swear by ibotta so I decided to give ibotta another chance.
BIG... HUGE MISTAKE!
I have 8 receipts that I've been trying to scan but the app won't let me do it. I should have known better than to trust this horrible scamming app

What a pain! You have to go in and select what you are going to buy. It was working OK - since my Walmart account is linked, but then stopped, when I had the largest refund amount (~$10), Ibotta care (they DON'T) wants me to now (2 weeks later when they finally get back to me!) sent them a list of my items and a photo of the package AND barcode. Are you freaking kidding me!?!? They have my receipt - I uploaded it! Com on! You've gotta do better than this!
I also had an issue when I got a new phone - didn't remember my password and they locked me out of my account. It took about a month to convince them I was me! OMG! Nothing is easy if you have to got thru the ibotta care (they DON'T care!). And it always takes at least a week for them to get back to you!
Ok - so honest, I've been using this for 6 months and I have almost $30 - to put toward a gift card. I buy a lot of store brands, rather than named brands, so this doesn't really work well for me anyway. I really like Ratuken - they mail a check. Bye Bye ibotta - you suck!