The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
I wish I had known about this App long before now. Can't imagine shopping without IBOTTA! Love it!
99.9 I'm wonderful I get my money quickly and efficiently. Thank you
Very good, it help us save. It's like having a savings account.
Missing cash back - resubmitted info & resolved within 2 hours.
Cash back easy to do lots of selections to choose from
I like ibotta but your redeem process is a pain when you have to use a reciept.
Quick response to my request and resolved within hours.
A must app to have when shopping at what ever stores you do your shopping
I'm surprised how quick and easy Ibotta is to use. Cash is credited almost immediately.
A great way to save on items your going to but anyway. Extremely helpful for anyone on a budget.
I have a problem. Anna Marie very helpful! I'm satisfied.
I've been a member for several years and have gotten over $500 back, just by using the Ibotta App!
It would be nice if the items changed around. Seems it's always the same stuff
This is my first time using this app, and I love it! I received my money asap. I'm a believer!
Answer: Absolutely so true! I earned up just over $100 and when I went to cash out they said I was fraudulent YET I HAVE EVERY RECEIPT and all submissions were valid. It took me months to get to this amount. Hmmmmm Class action anyone?
Answer: Because they deny certain purchases due to cost! It's become a scam!
Answer: I tried to withdraw money for the first time and it said my account was locked because of multiple attempts which was not true.! I sent 5 requests for help in a week and they finally responded by deactivating my account and keeping the 360.00 that took me months to accumulate. They claim I tampered with a date on a receipt and I just crossed off the account number. So they can keep my money that is mine. How can I get my money back?
Answer: Sorry Jenna bit it seems like you're kinda late for that rebate a few years actually. I'm pretty sure that ibotta have 100% absolutely forgot about you and by not I'm sure you forgot about too. :)
Answer: Go to your $amount and cash out and it will say bank or gift card.
Answer: Why don't any product receipts add extra bonus for us?
Answer: You have to email the morons that run their customer support at least 3 times before you'll get the proper amount credited to your account.