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Ibotta

Overview

The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
1,373
value
487
shipping
179
returns
185
quality
363
This company responds to reviews on average within 2 days
How would you rate Ibotta?
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Florida
1 review
0 helpful votes
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Cash back
May 16, 2024

Amazing!They are always so friendly and kind
Thank you Vero

Date of experience: May 6, 2024
New Hampshire
1 review
0 helpful votes
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GREAT
May 16, 2024

I love saving money 💰! Great service and fun 😀. Everyone should do it.

Date of experience: May 6, 2024
Colorado
1 review
0 helpful votes
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Great
May 16, 2024

I love ibotta. It's an easy way to earn gift cards.

Date of experience: May 6, 2024
Tennessee
1 review
0 helpful votes
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I'm hooked!
March 10, 2022

I wish I had known about this App long before now. Can't imagine shopping without IBOTTA! Love it!

Date of experience: March 9, 2022
Ohio
1 review
0 helpful votes
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I'm extremely happy with the expedient customer service and ease of using this app.

Date of experience: May 5, 2024
Florida
1 review
0 helpful votes
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Great
May 14, 2024

99.9 I'm wonderful I get my money quickly and efficiently. Thank you

Date of experience: May 4, 2024
Virginia
1 review
0 helpful votes
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Excellent 👌🏻👌🏻👌🏻
May 13, 2024

Very good, it help us save. It's like having a savings account.

Date of experience: May 3, 2024
Massachusetts
1 review
0 helpful votes
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Quick, positive experience
May 13, 2024

Missing cash back - resubmitted info & resolved within 2 hours.

Date of experience: May 3, 2024
Ohio
1 review
0 helpful votes
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Love the app
May 8, 2024

Cash back easy to do lots of selections to choose from

Date of experience: April 28, 2024
New York
2 reviews
0 helpful votes
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My thoughts
March 10, 2024

I like ibotta but your redeem process is a pain when you have to use a reciept.

Date of experience: February 29, 2024
Colorado
1 review
0 helpful votes
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Good customer service.
May 12, 2024

Quick response to my request and resolved within hours.

Date of experience: May 2, 2024
Arkansas
1 review
0 helpful votes
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Love this money saving app
March 11, 2024

A must app to have when shopping at what ever stores you do your shopping

Date of experience: March 1, 2024
Georgia
1 review
0 helpful votes
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Review Ibotta
March 10, 2024

I'm surprised how quick and easy Ibotta is to use. Cash is credited almost immediately.

Date of experience: February 29, 2024
Pennsylvania
1 review
0 helpful votes
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Free money
May 8, 2024

A great way to save on items your going to but anyway. Extremely helpful for anyone on a budget.

Date of experience: April 27, 2024
California
1 review
0 helpful votes
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Missing cashback.
May 11, 2024

I have a problem. Anna Marie very helpful! I'm satisfied.

Date of experience: May 1, 2024
Delaware
1 review
0 helpful votes
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Easy way to save some $$$
May 11, 2024

I've been a member for several years and have gotten over $500 back, just by using the Ibotta App!

Date of experience: May 1, 2024
Florida
1 review
0 helpful votes
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Items on web
February 26, 2024

It would be nice if the items changed around. Seems it's always the same stuff

Date of experience: February 26, 2024
California
1 review
0 helpful votes
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Great app
May 8, 2024

Easy to use just check to item and scan the receipt to earn cash

Date of experience: April 28, 2024
Florida
1 review
0 helpful votes
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Awesome app
May 26, 2022

This is my first time using this app, and I love it! I received my money asap. I'm a believer!

Date of experience: May 25, 2022
Florida
1 review
0 helpful votes
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Earnings
May 10, 2024

Really appreciate the notices that I missed something. Always love to save money

Date of experience: April 30, 2024