Overview
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
I enjoy using Ibotta it's fun and easy and you actually get money back I
Had an issue with cash back and it was quickly and satisfactorily resolved
I like using this app. I get earnings on groceries that I buy.
Would appreciate longer receipt time but overall.it usually works okay.
The issue I had was resolved very quickly without any issues.
I love using ibotta, is easy to use and you get money back.
It has suddenly become very difficult to withdraw my money
I really enjoyed and money savings it's helped lot. Thank you.
Easier way to make money doing something we do everyday!
Approve barcode scans in stores and then reject them when submitted
Awesome App to have I save my earnings to buy me something.
Ibotta has contacted me when I missed an opportunity to get extra money on a particular product. 🥰
Love having extra money for groceries from my coupons!
I love that I can earn cash back on items that I always buy.
Scanning barcodes from my purchases and not getting creditcredit! I'm over this appapp, I thought it wad supposed to be easyeasy!
I was missing cash back and everyone was so helpful and kind! Thank you!
No fuss! I had an issue and you fixed it, very easy. Thank you!
Love Ibotta! I just buy the things I'd buy anyway and I get cash back. It's simple and awesome
Same products listed all the time. No new products.
Thank you for your feedback, and we're sorry our offers have not fulfilled your needs! We're continually partnering with additional brands to release new offers, and we encourage you to stay tuned! Here are instructions for getting your favorite brands on board with Ibotta: http://bit.ly/IBAddFavorite. Thanks again for leaving an honest review!
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- Denver, CO
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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