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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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I had an issue with a receipt--actually lack of receipt--for a purchase I made at Target. I didn't get a receipt at point of purchase but submitted a copy from my app. Even though it is not their usual policy to accept copies like that, customer service (Roxanne) was able to put through the offers on my receipt so I earned the cash back. No hassle. I greatly appreciate that.
Amazing customer support! They rapidly resolved my issue when I did not receive credit for a purchase.
The greatest app out there keep up the good work Ibotta it is just easy to use
I've used Ibotta for years and find that they always have items for cash back that I'm already buying, so I'm not usually going out of my way to buy different brands. It's a great way to earn some extra money and all you have to do is upload your receipt. If you use it as frequently as I do, it accumulates pretty fast. I've never had any issues and have recommended Ibotta to people many times.
7/19/24 today i purchased the nudges 2 of them for $4 I got nothing and it was the same bag as the picture and discription and I couldn't talk to anyone very disappointed.
Everything is usually great but sometimes it will ask to scan a barcode that I have already thrown away and I will miss out on cash back.
After submitting my information the customer service center was able to resolve the issue and submit my cash back.
Great experience with Ibotta and customer service is quick and helpful when needed.
I didn't get my 6.25 due to the Walmart cash app combine. I bought glue sticks and expo markers 5 of them and didn't get any credit for them.
Cash back rebate allowed up to THREE of an item. I purchased THREE of the item and was given cash back for only TWO. Requested a review and was told cash back was processed correctly. Definitely not happy.
I scanned the foods, keeping in mind what was on my receipt. I found 2 I could get money from! So easy and the savings come in really handy when I see something on sale that I buy to put u for Christmas!
Help me in anything I needed, even helped me correct my errors at logging in.
One day when I got on the Ibotta app to look at the items they were promoting I noticed that my balanced dropped from my total that I had earned to 0.00. I was panicking. I did everything I could do to rectify the issue myself. I finally reached out to the Ibotta care team and they worked with me until I recovered the funds that were missing. I was impressed on how they helped me out. They were wonderful and listened to the issues I was having. It was a blessing working with them.
Most of the time it is great, but lately I have been having issues with "Can't read receipt." And it is getting very frustrating.
Lost both bags of chicken strips due to storm and what a great deal but it was nice that the product came back I really appreciate Ibotta
I would like to see more fresh foods, healthy ones, and less chemicals.
I got the Kentucky ham that I would not have got if it weren't on the deal. I scanned the barcode and it said that it was the correct product and it is shown on my receipt because I did buy it. I did not get the credit back for it.
I had an unfortunate app experience with the app where all my history disappeared. I contacted the Care Team and they were able to resolve the issue and all is back to normal now😊. Excellent team work. Jovie, Danica, Harry and Jack.
I bought per your directions on the app in store and the grands 8 count cinnamon rolls got first had no rebate. So read carefully and got the pilsbury grands 5 count deluxe cinnamon rolls and purchased two on your app in store and app said it qualified with a green check. Get home app states doesn't quilify now?
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback, and we're sorry our offers have not fulfilled your needs! We're continually partnering with additional brands to release new offers, and we encourage you to stay tuned! Here are instructions for getting your favorite brands on board with Ibotta: http://bit.ly/IBAddFavorite. Thanks again for leaving an honest review!